Merchant Machine

Metro Bank Merchant Services: UK Fees & Pricing


By: Ian Wright | Last Updated: April 25, 2025

Metro Bank Logo

Metro Bank was founded in 2010 and was the first new high street bank in the UK for over 150 years.  The idea behind the bank was to have a financial institution that was always available to its clients.  Metro Bank Merchant Services works closely with acceptcards® to ensure its business clients can accept payments simply and securely, however, clients can use any suitable provider of their choice for merchant services.

Sections

  • Metro Bank Merchant Services Credit Card Processing & Payment Services
  • Metro Bank Merchant Services Pricing & Fees
  • Metro Bank Merchant Services Features
  • Company Background
  • Metro Bank Merchant Reviews

Metro Bank Merchant Services Credit Card Processing & Payment Services

Metro Bank Merchant Services Payments

Metro Bank Merchant Services, in conjunction with acceptcards® has a range of payment solutions for accepting payments over the phone, online, via invoice or in person.  Acceptcards can arrange services with payment platforms that support local payment methods from around the world, across all payment channels.

Acceptcards® can arrange acceptance of cards other than those listed below.

  • Visa
  • Mastercard
  • American Express
  • Contactless
  • Apple Pay
  • Android Pay
  • MasterPass
  • eWallet
  • V-pay

Metro Bank Merchant Services Pricing & Fees

Neither Metro Bank Merchant Services nor acceptcards list prices and fees on their websites.

  • Mobile devices – usually a low upfront cost, no monthly fee and no fixed terms contract
  • Traditional card machines – usually no upfront cost, fixed monthly fee over 12 to 60 months
  • EPoS – tailored to individual business needs
  • MOTO or Telephone Payments – tailored to individual business needs

Metro Bank Merchant Services Features

Metro Bank and acceptcards® recommend the following payment providers: –

  • AIB Merchant Services
  • Barclaycard
  • Lloyds Bank Cardnet
  • Braintree
  • Elavon
  • Global Payments
  • Ingenico Group
  • Zettle
  • Ogone Payments Services
  • Payatrader
  • PaymentPlus
  • Realex Payments
  • Secure Trading
  • Security Metrics
  • Spire Payments
  • Sage Pay
  • Valitor
  • Wirecard
  • 123Send
  • First Data
  • Paytek
  • WTS
  • Payment Express
  • Sumup

Face to Face Payments

  • Mobile devices
  • Tradition card machines
  • EPoS systems
  • Up to date terminals – fixed countertop, Wi-Fi portable and GPRS devices

Online Payments

  • Full suite of secure payment solutions from simple payment pages to fully-integrated online carts

Telephone/Mail Order Payments

  • Large range of safe, efficient and reliable ‘card not present’ payment solutions
  • Industry leading fraud protection
  • Compliance with strict security standards

General

  • Quick setup
  • 24/7 days a week London based customer service
  • Flexible product and pricing options from a range of specialist providers
  • Secure and compliant with all industry security standards including PCI DSS
  • Mobile Top-Up option
  • Cash back option
  • Dynamic Currency Conversion option
  • Wide range of reporting tools
  • Personal relationship manager
  • Settlement within 3 working days

Company Background

Metro Bank opened in 2010 with the sole purpose of providing a bank which was open every day to assist all customers, but especially entrepreneurs.  The bank is open 7 days a week and customers don’t need an appointment to open an account.  Opening an account is so simple that customers walk out of the bank with their account up and running, with their debit card in hand.  Metro Bank believes in transparency and simplicity.

Metro Bank has dedicated sector teams who have years of experience in specific business sectors, such as small businesses, financial services, investment, healthcare, hospitality and leisure, property and charities.  These Metro Bank employees share their extensive knowledge with businesses in order to find the right solution for each one.  Metro Bank Merchant Services partnered with acceptcards® in September 2014 in order to make the experience of finding a merchant services solution simple and convenient for its customers.

Metro Bank is often referred to as the entrepreneur’s bank.  Each branch or ‘store’ is run by a local manager who is able to make lending decisions on an individual case-by case basis.

Metro Bank Merchant Reviews

  • Trustpilot: 3.9 out of 5 based on 1,470 reviews

Based on the reviews on the above sites, our Merchant Machine score is 3.9 out of 5.

Website: www.metrobank.co.uk

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