Braintree Payments was founded in Chicago in 2007 by Bryan Johnson. The company, which specialises in online and mobile payment technology, was acquired by PayPal in 2015. Braintree offers simple pricing, easy integrations, multiple payment methods and security.
Braintree Payments Credit Card Processing & Payment Services
Braintree Payments has a range of payment solutions for accepting payments. Braintree accepts a range of payments types in over 130 currencies:
- American Express
- Diners Club International
- Union Pay
- Apple Pay
- Android Pay
- Google Pay
- ACH direct debit
Other Braintree Payments Products and Services
- Braintree Auth: Enables merchant service providers to connect with Braintree merchants and take authorised actions on their behalf.
- Braintree Marketplace: Customisable APIs to fit your unique marketplace business.
- Contextual commerce: Securely share payment data with partners to create opportunities.
- Third Party Integrations: Shopping carts, analytics services and billing applications.
- Braintree Vault: Lets you store customer information and payment methods securely.
Braintree Payments Pricing & Fees
Braintree Payments like to keep their pricing simple.
Standard – For newer businesses looking to grow
- 1.9% + £0.20 per transaction
- No monthly fees, no minimums
Enterprise – For established businesses ready to scale
- Tailored pricing
Cards and Digital Wallets
- 1.9% + £0.20 per transaction (Amex: 2.4% + £0.20)
- 1% fee for transactions presented outside of your home currency
- £20 fee for chargebacks
- Discounted rates for businesses processing over £50k per month
- Interchange Plus Pricing is also available for merchants in Europe
To see how that compares have a look at: 2019 UK Merchant Account and Credit Card Processing Fee Comparison.
Braintree Payments Features
- Fraud protection
- 3D secure
- Constantly adding new payments methods based on market conditions
- PCI DSS compliance
- Seamless checkout – customised or use Drop-In UI
- Recurring billing
- Almost any way to pay
- Account updater
- White glove support
- Third part integrations
- Data security
- Tailored pricing for large businesses
- No monthly minimum
- No monthly fee
- No early termination fee
- No set up fee
Braintree Payments has grown from 5 employees in 2007 to over 500 in 2017. The company now has a presence in London, Chicago, New York, San Francisco, Austin, Sydney and Singapore. It began as the brainchild of Bryan Johnson who wanted a company which targeted developers; had a reputation for excellent customer service and had a simple, transparent fee schedule.
Bryan Johnson’s choice of name, came from his wish to portray a company which was stable and trustworthy. He chose ‘Braintree’ as it was the hometown of esteemed Presidents John Adams and John Quincy Adams.
Braintree launched their initial payment platform in 2010. In 2012, Venmo came to the party, to power the next gen payments. 2013 saw PayPal buy Braintree Payments for $800 million. Braintree uses First Data for its card processing, however, merchants only deal with Braintree. Globally, Braintree processes over 4 billion transactions per annum.
Braintree Payments Pros & Cons
- Easy to use web interface
- Reasonably priced
- No monthly rates, set up costs or early termination fees
- Simple to track accounts and manage subscriptions
- Complaints about cumbersome, long onboarding process
- Withholding funds after deciding merchants were ‘Too Risky’
- Poor customer service
- Merchants believe Braintree concentrates on their big clients rather than small companies
Braintree Payments Reviews
- Trustpilot: 2.0 out of 10 based on 18 reviews
- Sitejabber: 1.5 out of 5 based on 9 reviews
- G2Crowd: 3.8 out of 5 based on 63 reviews
- ConsumerAffairs 4 out of 5 based on 7 reviews
How Does Braintree Payments Compare?
Braintree Payments clearly displays its charges online, so it’s easy to compare all its pricing and fees directly with other payment gateways and merchant accounts. You can also read more on our merchant account comparison page.