BigCommerce is a private company that develops eCommerce software for businesses. BigCommerce’s shopping cart solutions, together with over 5,000 apps and design partners, are used in over 120 countries. Since its humble beginnings, BigCommerce has processed over $16 billion in merchant sales.
BigCommerce eCommerce Plans and Pricing
BigCommerce offers businesses a choice of 4 plans: –
Standard – $29.95 per month
- Up to $50k online sales per year
- No transaction fees to use leading payment gateways
- (Optional) special credit card rates from PayPal – 2.9% + $0.30c per transaction
- Unlimited products, file storage and bandwidth
- Unlimited staff accounts
- Branded online store
- eBay and Amazon
- Point of sale
- Google Shopping
Plus – $79.95 per month ($71.95 if paid annually)
- As above
- Plus features listed below, plus
- Up to $150k online sales per year
- (Optional) special credit card rates from PayPal – 2.5% + $0.30c per transaction
- Abandoned cart saver
- Credit card vaulting
- Customer groups and segmentation
Pro – $249.95 per month ($224.95 if paid annually)
- As above
- Plus features listed below, plus
- Up to $400k online sales per year
- (Optional) special credit card rates from PayPal – 2.2% + $0.30c per transaction
- Google customer reviews
- Faceted search (product filtering)
- Custom SSL
Enterprise – Price on application
- As above
- Plus features list below, plus
- Custom facets
- Unlimited API Calls
- Online sales per year – custom
Source: BigCommerce Pricing
To see how they compare, have a look at: 2019 UK Merchant Account and Debit Card Processing Fee Comparison.
BigCommerce Features
- 15 day free trial
- 24/7 live agent support
- Single page checkout
- Free sitewide HTTPs and dedicated SSL
- Apple Pay
- Coupons, discounts and gift cards
- Real time shipping quotes
- Blog
- Product ratings and reviews
- Abandoned cart saver
- Credit card vaulting
Company Background
BigCommerce was founded in 2009 by two Australians, Eddie Machaalani and Michell Harper, who happened to meet in a chat room in 2003. The duo relaunched a hosted version of Interspire Shopping Cart in August 2009. They called it BigCommerce. The same year saw the opening of their first office in the United States.
BigCommerce lives and works by 5 core principles: –
Customers first – every decision made and every outcome measured, is judged on how well it serves their customers
Team on a mission – teamwork achieves greatness, through hard work, humility and ambition
Think big – never settle
Act with integrity – honesty, transparency and commitment
Make a difference every day – finding solutions through talent, passion and hard work
BigCommerce’s first acquisition was in 2015, when it bought Zing, a company that sold checkout software to retailers. The same year, it brought out a version for BigCommerce for high volume retailers – Enterprise. Today, BigCommerce employs over 460 people and has its headquarters in Austin, Texas and offices in Sydney, Australia; San Francisco, California and a second office in Austin.
Other Products and Services
- Ecommerce Design
- Ecommerce Solution
- Ecommerce Hosting
- Ecommerce API
BigCommerce eCommerce Pros & Cons
The following pros and cons are based on information available on BigCommerce’s website and from reviews on Trustpilot.
Pros:
- No transaction fees
- Easy to use platform
- Excellent customer service
- Wide range of features
- Professional appearance
Cons:
- Expensive
- Limited CSS alterations
- Not enough freedom of use in the blog section
- Lack of free themes
- Changing password every 90 days
BigCommerce eCommerce Reviews
- Trustpilot: 3.7 out of 5 based on 230 reviews
Based on the reviews on the above three sites, our Merchant Machine score is 7.4 out of 10.
Website: https://www.bigcommerce.com