Skrill is a multicurrency digital wallet designed for safe online payments using only an email address and a password. The company offers services to both businesses and individuals who want to enjoy the freedom of topping up and withdrawing their funds as they please and using them while shopping on the websites of their choice.
Among many successful businesses that have chosen Skrill to process their transactions, the company has proudly announced that they have joined forces with AC Milan.
The club is now on the list of its Official Global Payments Partners.
Sections
Pricing/Fees
Different products and services from Skrill’s broad offer are subject to various fees. Here’s an overview of the fees their clients can expect depending on the service.
Send and Receive Money
Clients who want to send money by debit card, Paysafecash, or Bank transfer via Klarna/Sofort can expect a fee of up to 1%.
International transfers via credit card are charged up to 2.99%, while costs for international transfers in the same send-and-receive currency reach up to 4.99%.
The exchange rate markup fee is up to 4.99% per transaction, and the domestic transfer fee is up to 2%.
Skrill doesn’t charge any fee to money recipients. Sending money by bank transfer is also free of charge.
Deposit Funds
Clients who use Rapid Transfer as their local payment method will need to pay a 1% fee, while those using Trustly will pay a fee of up to 1.25%.
For Paysafe Cash, the fee goes up to 2.5%. On the other hand, for Paysafe Card, the fee may go up to 5% of the transaction. Using Skrill itself to deposit funds is free of charge.
Global payment methods, such as Diners Club International, JCB, MasterCard, and Visa, allow clients to deposit funds free of charge.
Withdraw Funds
As with depositing funds, withdrawing them from Skrill is free of charge, while withdrawals from the Crypto Wallet can be subject to a 2% fee.
The fee for withdrawing from Neteller is 3.49%, and from Visa and Mastercard, this fee can reach up to 3.99%.
Using Swift Global is subject to a fee of £4.66.
Account-Level Fees
Skrill to Skrill money transfer is subject to a 2.99% fee, while the True Skiller fee is lower, at around 1.45%.
True Skriller status is a special rank with a number of perks that will be described in more detail in the Business Operations section.
First Skrill Prepaid Mastercard application costs up to £8.82 for both “basic” Skriller and True Skriller.
Currency Conversion
For currency conversions, Skrill uses Skrill the exchange rates that apply when the conversion occurs.
Skrill sets this rate and varies throughout each day. The details of conversion rates between particular currencies are available here. In addition, Skrill charges a foreign exchange rate of up to 3.99%.
For non-Euro Skrill account denominations, transactions via Skrill Cryptocurrency Service will be charged with the Skrill exchange rate with an additional foreign exchange fee of 1.5%.
Service Fee
Skrill doesn’t charge service fees as long as the users log in or make transactions every six months. However, if this condition is not fulfilled, a service fee of £4.41 will be charged monthly from the user’s account.
Prepaid Card
Users will be charged a fee of up to £8.82 for a new Skrill Prepaid Mastercard application and an annual £8.82 fee. In addition, Skrill will charge its users up to a 3.99% foreign exchange fee and a 1.75% ATM fee. All POS transactions and the first application of the Skrill virtual card are free of charge. However, all subsequent applications of the virtual card are charged a flat £2.21 fee.
Users who want their card expressly delivered via DHL must pay a £19.11 fee.
Buy and Sell Crypto
Several pricing tiers exist for buying and selling crypto and crypto P2P via Skrill. Skriller ad True Skriller tiers for crypto are subject to a 1.50% fee. Additionally, silver VIP is subject to a 1.40% fee for crypto, while Gold/Diamond VIP tier members can expect a 1.30% fee for these transactions.
Regarding crypto P2P, transfers are charged a fee of 0.50% for all tiers.
Administration Fees
In case of untruthful or inaccurate information, prohibited transaction fees, or refusal to cooperate in case of a problem, clients’ accounts can be charged up to £132.37.
The Chargeback fee and reversal of a wrong transaction are charged £22.06 each.
Products/Services
Skrill offers many products and services that businesses and individual users will find helpful.
Here is an overview of their offer for customers and companies respectively.
For Clients
The team of professionals at Skrill works hard to deliver services that clients with different needs can capitalise on.
Pay Online
Skrill allows its users to make online payments without sharing their bank details. Users can make payments across the globe using only their email address and a Skrill password.
Skrill is also very popular among Forex traders worldwide. This is because Forex trading sometimes requires quick money moving across international platforms, which Skrill is very good at.
Those who are very serious about Forex trading might be interested in Skrill’s VIP Programme, which offers lower fees, day-and-night support, and many other benefits.
Online sports and betting fans will also be happy to find out that Skrill provides several solutions to enhance their experience as well, from winning tips to live game tracking, head-to-head, and insights.
Like in other online industries, users can apply for the VIP Programme for online sports betting, which includes lower fees, 24/7 customer support, and other advantages.
The Skrill wallet accepts all major sports games and betting casinos, bookmakers, and poker rooms, so users can rest assured that their activities and money transfers are safe, private, and smooth.
Send Money
Money transfer between Skrill users is free of charge. However, users can also send money to international bank accounts in various currencies and crypto.
Those who level up to True Skriller get to enjoy lower transfer fees.
Money transfer is made extremely simple, as Skrill clients have the option to send money to recipients’ email addresses in 40 currencies. The recipient can use Skrill or withdraw their money to their bank account.
Buy Crypto
Skrill’s app offers more than 40 cryptocurrencies for users to trade in. New clients can use the app for only £0.8.
To start the process, users need to take three simple steps: create a Skrill account, deposit their money and trade.
Crypto traders can enjoy tracking live crypto prices for all of the 40 cryptos available via Skrill. This can help them pick the crypto they want to trade in. The prices are available in GBP, USD, and EUR.
Crypto trading is much more accessible via Skrill mobile app. This app allows simple and quick conversions between fiat and cryptocurrencies, withdrawal, and fund deposits.
Skrill Prepaid Mastercard
Skrill prepaid Mastercard is an optimal solution for users who travel often and want to ensure their funds are available while moving.
Skrill is integrated with Google Pay and Apple Pay, making adding a Skrill card to the wallet easy. This allows for secure and speedy payments without whipping out a plastic card. It’s all done through the user’s phone.
The Skrill Prepaid Mastercard takes up to 15 business days to arrive to the user, wherever they are. With this card, users can make payments or withdraw cash anywhere worldwide.
Skrill also has a unique loyalty offer known as Skrill Knect. This offer enables card users to earn loyalty points that can be exchanged for bonuses, vouchers, and other perks.
Spending
Skrill makes spending money online easier than ever. Users can make payments and receive money without relying on their bank. The money can be instantly moved between sites with no deposit fees for card payments and bank withdrawals.
Skrill Prepaid Card
Skrill Prepaid Mastercard allows users to make online payments, spend their money abroad, and withdraw cash from ATMs across the globe. This card can easily be connected to Google Pay wallet for faster contactless payments.
Once ordered, Skrill Mastercard will arrive within 15 business days. Users can also pay a fee to receive it via DHL express mail. Upon receiving the card, users can instantly access and use their funds anywhere.
Skrill balance is always kept separately from the bank account, adding another security level to their service.
Skrill Virtual Card
While ordering the Skrill Prepaid Mastercard comes with specific fees, Skrill Virtual Card is completely free of charge. Upon ordering, the card is added to the user’s digital wallet, allowing users to make payments online wherever Mastercard is an accepted payment method.
Business
At Skrill, companies hold a special spot, which is why they have designed a whole range of products just for them.
One of Skrill’s main agendas is to build digital payment solutions around the needs of different businesses, which means that they are adapting new trends and solutions to enterprises rather than the other way around. This leaves firms enough room to thrive and develop their business models.
Here are Skrill’s top products and services for companies.
Quick Checkout
Skrill’s hosted solution allows companies to add cards, wallets, cash payment methods, and instant bank transfers, all through one single integration. This feature is the easiest and fastest way to get paid.
Digital Wallet
Digital Wallet is fast and simple to enable on checkout. Clients can pay using only their email addresses and Skrill passwords, which means higher conversion rates and a broader range of payment methods.
Enabling Skrill Digital Waller allows businesses to access and manage more than 40 currencies, but also advanced analytics and reporting without needing more than one single account.
Finally, Skrill Wallet is protected by the highest standards of fraud and risk management, so businesses can rest assured that any attempts of deceit will be identified and sanctioned.
Rapid Transfer
This instant bank solution supports over 3000 banks worldwide and allows customers to pay businesses directly from their bank accounts without leaving their websites.
The rapid transfer is quick and secure but also helps with customer conversion growth thanks to its convenience of use. No registration is necessary, and there are no PCI DSS nor hassle around 3D secure costs. Payments are indemnified, which means chargeback protection for the business. The rapid transfer has a PSD2 license.
Shopping Carts
Skrill partners with all major digital shopping cart service providers. By integrating Skrill into their e-Commerce, businesses will gain more than 100 local payment options while using only one account, contract, and integration.
A shopping cart allows seamless business management and has worldwide coverage. Skrill’s shopping cart integration can access and manage more than 40 currencies and is entirely PCI compliant. Of course, it wouldn’t be following the latest trends in technology if it wasn’t optimised for mobile phones and offering multilingual customer care.
Some shopping carts Skrill is partnered with are WiX, Magento, Shopify, JTL, xt:Commerce, XCART, Shopware, epages, Afterbay, Payrexx, and many others.
Business Operations
Alongside unique products designed to benefit every individual and type of business, Skrill also handles several business operations that are true game changers in the digital finance industry.
Rewards
As mentioned several times throughout the text, Skrill is dedicated to enhancing its clients’ experiences of Skrill, which is why they have designed several reward programs.
Skrill Knect
All users interested in the Skrill reward loyalty program must sign up for it and receive reward points when they make financial connections with friends, family, or businesses and websites they like. These points can later be exchanged for numerous rewards.
Account Levels
To tailor their program for different users, Srkill developed several account levels that match customers’ needs.
Skriller is the basic level that everyone gets when they open a new account. This level allows for online payments, sending money, buying and selling crypto, and getting a Skrill card.
True Skriller is a higher tier that offers lower fees and added benefits.
Finally, VIP Skriller is made for the biggest money makers and movers with higher expectations of their wallets. This tier also has lower fees, higher rewards, support, and exclusive options. The VIP level has three additional perks (based on level): silver, gold, and diamond.
Affiliates
PaySafe Affiliates is a partner program that enables users to capitalise on being a part of the Skrill family by creating additional steam of revenue around Skrill.
This refers to promotion, connecting with digital wallet holders, and eventually, earning a lifetime revenue share.
Exclusive Offers
Skrill offers deposit bonuses for online sports betting and gambling, free roulette spins, generous welcome packs, etc.
Modern Slavery Act Transparency Statement
In 2015, relevant companies from the PaySafe group published the Modern Slavery Act. This document sets out the steps to be taken by those companies to prevent modern slavery and human trafficking. The full papers are available here.
Company Background
Skrill is a digital wallet company established in 2001. Today they offer myriad products to individuals and businesses across the globe and industries.
They operate in 131 countries and manage over 40 currencies in their digital wallet.
The company is operated by PaySafe Solutions Ltd. This corporation is incorporated in Ireland, and the Central Bank of Ireland regulates its EU activities. The rest is operated by Skrill Ltd, which is incorporated in the UK.
Users Reviews From Around The Web
Skrill has many online reviews, a significant benefit for building a complete picture of this company’s operations.
- Site Jabber: 1.5/5 (154 total reviews)
- Trust Pilot: 4/5 (22,081)
- Trust Radius: 8.1/10 (18)
- Compare Remit: 3/5 (200)
User Reviews
Review Summary
Recent Reviews
There are no reviews yet. Be the first one to write one.
Yakov Shnayder says
Hello everyone,
My name is Yakov
My account has been restricted for more than 7 months, and no one explains the reason?! I have a VIP account for more than 3-4 years.
I did everything that was requested by email ( changed email and password, sent my passport copy) but my account still has restrictions and no one can give me any update when they will remove the restrictions and why does it take so long.
I really don’t like their service, since there is simply no service at all! They have never contacted me on their initiative, they have never been the first to write to me about the status of my account. In 7 months they have never provided me with an answer or update why restrictions were imposed on my account and when they will be removed. I called them many times, spent my money on international calls, and never received any answer about the reason for the restrictions.
who can help me in this situation?
CEO Joel Leonoff – I wrote him emails, but he did not answer!
Complaints department, I also wrote them, but they do not respond – Zofia Ciesielczyk, Rossen Yordanov, Rosica Dineva, Riina Mcauley, Mica Rozario, Nikola Radoev, Patrick Murphy, Paul Hons
Yuri says
They have restricted my account on 4th January without any notice and I’ve been using it for 5 years. Something strange is going on there.
Nikita says
I was trying to use amex on skrill, and turns out it is not accepted.