Merchant Machine

Bank of Scotland Merchant Services Reviews: UK Fees & Pricing


By: Ian Wright | Last Updated: April 25, 2025

Bank of Scotland Merchant Services division uses Cardnet for its card acceptance services. This page is no longer being updated.

Bank of Scotland Logo The Bank of Scotland Merchant Services division uses Cardnet for its card acceptance services. Cardnet is a joint venture between First Data and Lloyds Bank and the Bank of Scotland is now part of the Lloyds Bank Group.

Sections

  • Bank of Scotland Merchant Services
  • Bank of Scotland Merchant Services Pricing & Fees
  • Bank of Scotland Merchant Services Features
  • Company Background
  • Bank of Scotland Merchant Services Reviews
  • How Does Bank of Scotland Merchant Services Compare?

Bank of Scotland Merchant Services

The Bank of Scotland’s card acceptance service provider, Cardnet, processes a huge range of debit and credit cards from around the globe. It also accepts a wide range of payments types in many currencies:

  • Visa
  • Mastercard
  • American Express
  • BC Global Card
  • Corporate, Commercial and Purchasing cards
  • DinaCard
  • Diners Club International
  • Discover
  • Electron
  • International Maestro + Maestro
  • JCB
  • UPI

Other Cardnet Products and Services

International transactions: Dynamic Currency Conversation lets international customers pay in their home currency, using a foreign-issued Visa or MasterCard card, at no additional cost (39 currencies). Multi-currency transactions are also offered through Cardnet, allowing businesses to take payment from overseas. This service supports more than 50 currencies, with settlement available in 13 different currencies.

Services for Corporates: –

  • A dedicated relationship manager
  • Comprehensive onboarding support
  • Bespoke rates
  • Sophisticated online reporting tools
  • Compliance advice

Mobile top-ups

Reporting: Track business finances and get an insight into customer trends with online card transaction reports.

Trade Association: Introduce Cardnet to your member base and you can earn commission and your members will benefit from bespoke rates.

Bank of Scotland Merchant Services Pricing & Fees

The Bank of Scotland doesn’t list pricing and fees on its website. The information below is from Cardnet’s website, which again, has no prices displayed. Cardnet operate a bespoke pricing system for corporates and those companies wanting multiple payment methods.

Clover – POS system

  • Accept payments
  • Track sales
  • Monitor staff performance
  • Secure, cloud-based storage
  • Dedicated technical support

Face to Face

  • Countertop PDQ machines
  • Portable card machines
  • SIM card mobile car readers
  • Contactless payments
  • PCI

Online Payments – Designed for small businesses

  • Hosted payment page
  • Virtual terminal for mail and telephone orders
  • Strong fraud prevention tool
  • Detailed online management information portal

Over the phone payments

To see that that compares have a look at: UK Merchant Account and Credit Card Processing Fee Comparison.

Bank of Scotland Merchant Services Features

  • Connect with your eCommerce website
  • Online payment
  • Secure
  • Wide range of debit and credit cards accepted
  • International transactions
  • Bespoke services, tailored to your business’s requirements
  • Minimum 12 month contract
  • 24/7 UK based support from Cardnet
  • Customisable payment pages
  • Choose from a range of quality point of sale electronic terminals
  • Mobile Card machine
  • Portable Card machine
  • Countertop Card machine
  • Card machine integrates with your Point of Sale
  • Contactless payments
  • Advice on chargeback management and fraud prevention

Company Background

The Bank of Scotland was founded in 1695 and is Scotland’ oldest bank and only one year younger than the Bank of England. It was set up to develop Scotland’s trade with England and the Low Countries. In 1696, the Bank of Scotland became the first bank in Europe to issue paper currency.

In 1959, it achieved another first. It was the first bank in Europe to introduce a computer for centrally processing accounts.

The Bank of Scotland expanded considerably from the 1970s due to the massive potential of North Sea Oil. The company had its own oil division and played a leading role in establishing the International Oil and Energy Bank.

It opened office in the US, Hong Kong, Moscow and Singapore. In 1987, it bought Countrywide in New Zealand and the Bank of Western Australia. In 2009, the Bank of Scotland was acquired by Lloyds TSB and it then began using Lloyds Bank Cardnet for its merchant services.

Bank of Scotland Merchant Services Reviews

There are no online reviews for the Bank of Scotland’s Merchant Services division and very few reviews about Cardnet. However, Cardnet seems to be respected company which has had very few complaints against it, which in itself speaks volumes for a company of its size.

The main form of complaint seems to be poor customer service and delayed or frozen payments. The latter are funds held by high risk or card-not-present merchants, which would occur no matter who the merchant account provider was.

Website: www.business.bankofscotland.co.uk

How Does Bank of Scotland Merchant Services Compare?

The Bank of Scotland doesn’t reveal any of its charges online, so it isn’t easy to compare directly with other payment gateways and merchant accounts. Go to the company’s request a quote page for a direct quote. You can also read more on our merchant account comparison page.

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We do not provide merchant services nor can we recommend which solution is right for you and your business.
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