Vend is a retail technology company based in New Zealand. It’s a cloud-based POS and retail management software system for retailers. It was the first of its kind, allowing retailers to function even when the internet was down. The company now has over 20,000 retailers on its books and operates globally.
Vend Point of Sale Plans and Pricing
Vend has four plans it offers its customers, with adds ons. Each plan comes with a 30-day free trial.
Starter – £49 per month (billed annually)
- Single outlet
- 1 register
- 3 users
- Unlimited products
- Features: –
- Professional inventory management
- Customer profiles
- Small business reporting
- Basic promotions
Advanced – £59 per month (billed annually)
- Single outlet
- 1 register +
- Unlimited users
- Unlimited products
- Features: –
- Starter features plus: –
- Gift cards
- Loyalty
- Vend Ecommerce
- Advanced reporting
- Advanced promotions
- Advanced user permissions
Multi-Outlet – £129 per month (billed annually)
- Multiple outlets
- Two registers +
- Unlimited users
- Unlimited products
- Features: –
- Advanced features plus: –
- Multi-outlet inventory
- Central customer database
- HQ & outlet reporting
- Consolidated billing and admin
- Priority phone support
Enterprise Plan – Tailored solution
Source: https://www.vendhq.com/uk/pricing
To see how they compare, have a look at: UK Merchant Account and Debit Card Processing Fee Comparison.
Vend POS Features
Vend has the following features in addition to those in their plans which are listed above: –
- Web based or iPad POS
- Vend works offline
- Customer receipts
- Returns, refunds and store credit
- Layaways and on – account sales
- User accounts
- Cash management
- Sync with Xero or QuickBooks
Company Background
Vend was founded by Vaughan Rowsell in 2010. Mr. Rowsell had dreamed of owning and developing a software company since he was a child. When Vend was launched, the intention was always to be a global company. It’s first few customers were from New Zealand, Australia and the UAE. The company now has a staff of over 200 working out of five offices around the globe and provides its software to retailers in over 130 countries. Vend’s headquarters are in Auckland and it has offices in San Francisco, Melbourne, Toronto and London.
Other Vend Features
- Vend eCommerce
- Hardware solutions
- Many add ons
Vend Reviews
The following pros and cons are based on information available on Vend’s website and from reviews on Trustpilot.
Pros:
- Excellent customer service
- Reasonably priced
- Easy to use
- Use online anywhere
- Constantly updating apps and services
Cons:
- Priority supports costs more
- Poor customer service
- Long transaction times + poor functionality for cash payments
- Changing providers is complicated
- Stock/inventory issues
Vend Reviews
- Trustpilot: 4.4 out of 5 based on 317 reviews
Based on the reviews on the above three sites, our Merchant Machine score is 4.4 out of 5.
Website: www.vendhq.com
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