Merchant Machine

Verotel Payments Reviews: UK Fees & Pricing


By: Ian Wright | Last Updated: April 25, 2025

Verotel Logo

Verotel is an online credit card payment processing specialist which enables high risk companies to safely accept online payments.  Verotel supports 50,000 high risk webmasters.  Verotel suite of online business solutions is compatible with companies of any size.

Verotel Credit Card Processing & Payment Services

Verotel Payments

Verotel has a range of payment solutions for accepting payments online.  It accepts all major global credit cards including: –

  • Visa
  • MasterCard
  • JCB
  • Diners
  • Discover cards

Other Verotel Products and Services

  • VerotelRum: A Remote User Manager tool for adding, modifying and deleting online entertainment subscribers.
  • Verotel Flexpay: Flexpay allows Verotel merchants to send any amount and any description directly to Verotel’s order pages
  • Verotel Control Centre API: Extends the functionality of the Verotel Control Centre from your own interface.

Verotel Pricing & Fees

Verotel has accounts which suit SMEs to corporates.

  • Verotel Basic
  • €500 per annum for Visa/MasterCard registration and compliance monitoring
  • No minimum
  • No history needed
  • Fixed rate – 15.5% per transaction
  • 10% 6-month rolling reserve
  • Rate for recurring transactions – 15.5% + 1.5%
  • Price Verotel US cheque – 15.5%
  • Price Verotel direct debit Europe – 15.5%
  • Price Verotel Bitcoin – 5%
  • No early termination fee
  • Verotel Premium
  • €0 per annum
  • Minimum weekly processing requirement €100 per week
  • History needed
  • Variable rates
  • Weekly fee of €25 if weekly volume less than €1000
  • 13% to 14% per transaction dependent on weekly volume
  • Supports Multi-Currency processing
  • Rate for recurring transactions – rate + 1.5%
  • Price Verotel US – cheque – 14%
  • Price Verotel direct debit Europe – 14%
  • Price Verotel Bitcoin – 5%

Payment Fees

  • US cheque (US registered merchants) – USD 2.50
  • ACH (US registered merchants only) – USD 0.00
  • International Cheques (Non-US registered merchants) – USD 0.00
  • Wire Transfer – Wire to a EURO account, with IBAN in EU – EUR 7.50
  • Wire Transfer – Wire to a USD account – USD 30.00
  • Wire Transfer – Wire to a British account – GBP 15.00
  • PayPal – PayPal payment in Euros – PayPal fees + EUR 17.50
  • PayPal – PayPal payment in USD – PayPal fees + USD 17.50
  • PauPal – PayPal payment in GBP – PayPal fees + GBP 15.00

Source: www.verotel.com

To see how that compares have a look at: UK Merchant Account and Credit Card Processing Fee Comparison.

Verotel Features

  • High risk customers accepted
  • Phone and email support for your customers
  • Affiliate marketing
  • NAT54 compatible
  • Customisable order pages
  • Verotel FlexPay API
  • Multi-Currency for Premium Plan
  • Your own descriptor
  • No chargeback fees
  • No refund fees
  • Accept bitcoin
  • US customers can pay by cheque
  • European customers in Germany, Austria, Switzerland, Belgium, France, Netherlands, Italy, Spain and Slovakia, can pay by direct debit

Company Background

Verotel was founded in 1998 and processed its first transaction on 15th January that year.  The company assists high-risk webmasters to stay safe online when supplying digital content by providing a PCI compliant solution.  Verotel was initially based in San Francisco but has now relocated its headquarters to Amsterdam.  The company’s CEO is Joost Zuurbier.

Verotel introduced PCI in 2005 and became PCI DSS Compliant.  In 2011, Verotel was licensed as a Payment Institute by the Dutch Central Bank.  The following year, it became a Payment Facilitator with MasterCard and Visa.  2014 saw Virotel accept bitcoin.

Verotel Pros & Cons

There are very few reviews of Verotel online.  Of those that are, some should be directed at the merchant and not Verotel.  However, there have been a few complaints regarding poor customer service and billing errors.  With so few reviews it’s impossible to give Verotel a fair Merchant Machine’s review.

Website:  www.verotel.com

Comments

  1. Ziko says

    January 19, 2021 at 8:34 pm

    Alooo, on what basis did you deduct € 99.99 from my account?

    Reply
  2. Hadley says

    June 6, 2021 at 4:26 pm

    Don’t use Verotel – 10 years ago they were great. Then it seems they had a major internal shift and got rid of the great managers and replaced them with ruthless shark agenda – closing existing merchant accounts like butchers; many incomes were ruined. Useless in every other way since then from all the bad reviews I still read about Verotel.

    Reply
  3. Jenna says

    September 21, 2021 at 11:31 am

    They are a scam company that has been taking 100’s out of my account for months now have reported them to the fraud department

    Reply
  4. Andi says

    July 31, 2022 at 8:33 am

    Urgent warning about this company. In 2014 I was recruited with a promotion directly from their agents. I switched to Verotel because of the good reputation. Everything was going perfectly until the end of 2020. In the summer of 2020, they wanted to convince me to switch to “CardBilling” in-house. I didn’t do that. Then suddenly my account was blocked because of alleged violations. No response to my inquiries despite multiple attempts. Since then my income has been frozen. Fraud at its finest!

    Reply
  5. Joseph richard lachance says

    November 30, 2023 at 4:39 am

    The first time it work, second time can’t process my bank card,but at the bank it says ok good but can t buy credit decline

    Reply
  6. Tamas says

    January 5, 2024 at 1:18 pm

    I have a very bad issue with verotel (cardbilling) and their support. The communication with them is very unusefull and difficult. The support does not give correct explanation and then once without any details they just suspended my site and do not want to pay my money.
    If someone is courious I can give more details, but they business behaviour is rught. Absolutelly not a recommended service provider.

    Reply
  7. Anonymous. says

    October 9, 2024 at 4:59 pm

    Company is asking for a fucking bloodbath.

    Reply
  8. Miles Previtire says

    October 9, 2024 at 5:02 pm

    They’ll rip off artists. They will steal your money. They will keep it. They won’t contact you. They are absolutely horrible and should never be considered an actual business. They’re no better than thieves in a dark alley somewhere. They belong in jail. Or in the ground. It doesn’t matter where. Just not here. Not alive.

    Reply

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