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2021 Epos Now eCommerce Reviews: UK Fees & Pricing

Epos Now Logo

Epos Now was founded in 2011 and was determined to use the power of the cloud and modern technology to move businesses forward. Epos Now is now the UK’s largest EPOS provider.  The company processes over £2 billion worth of business annually and has helped over 30,000 businesses to grow.

Sections

  • Epos Now Point of Sale Plans and Pricing
  • Epos Now Features
  • Other Epos Now Products and Services
  • Company Background
  • Epos Now Pros & Cons
  • Epos Now Reviews

Epos Now Point of Sale Plans and Pricing

Epos Now offers industry specific systems, namely one for Retail and one for Hospitality.  It also offers a 30 days free trial.

Retail System – £1,119

  • Web and online integration
  • Barcoding and stock management
  • Pay on account
  • Powerful promotions
  • Booking system
  • Create and print A4 invoices
  • Powerful customer loyalty
  • Shelf edge tickets and supplier linking
  • Epos Now Pro-C15 terminal
  • Epos Now Retail software
  • 80mm Epos Now Pro Receipt Printer
  • High quality secure all-metal cashdrawer
  • Installation, configuration and training

Hospitality System – £1,119

  • Online ordering and booking
  • Customisable table plan
  • Multiple printer support
  • Master products and stock management
  • Powerful loyalty system
  • Multiple choice and popup notes
  • Cover reporting
  • Wet/dry and split bill
  • Epos Now Pro-C15 terminal
  • Epos Now Hospitality Software
  • 80mm Epos Now Pro Receipt Printer
  • High quality secure all-metal cashdrawer
  • Installation, configuration and training

Source: Epos Now Pricing

To see how they compare, have a look at: UK Merchant Account and Debit Card Processing Fee Comparison.

Epos Now Features

  • Single system
  • Multi system
  • Franchise/Corporate
  • Integrated payments
  • Pay by phone, watch, card
  • Customisable dashboard
  • Real time reporting
  • Access device from anywhere
  • Bulk export
  • Stock control
  • Barcoding
  • Online store integration
  • Loyalty system

Other Epos Now Products and Services

  • Epos Now App Store
  • Retail accounting
  • Inventory management

Company Background

Epos Now was founded in 2011 and has grown considerably since its launch.  It’s one of the fastest growing tech companies in the UK. The company now has 30,000 business customers who use its products and services.  Epos Now processes over £2 billion per annum.

The company was started by Jacyn Heavens.   He was managing a bar and couldn’t find an EPOS system that suited his business, so he started building software that would perform the functions he needed.

Epos Now’s UK head office is in Norwich and its US head office is in Orlando, Florida.  It also has offices in London, Manchester and Glasgow.  The company introduced its AppStore at the end of 2015.  Epos Now was the first company to do this within the EPOS industry. The company has won and/or been nominated for many awards in its short history.  This culminated in being awarded the Queen’s Award for Enterprise in 2016.  This award is the UK’s most prestigious.

Epos Now Pros & Cons

The following pros and cons are based on information available on Epos Now’s website and from reviews on Trustpilot.

Pros:

  • Excellent customer service
  • Easy to use and train staff
  • Well-priced product
  • Any hardware or software problems are quickly resolved
  • Great product

Cons:

  • No reply from customer service
  • No public forum for ‘venting’
  • Hardware delivered without power adaptors
  • Adding required modules makes it expensive
  • Full of ‘bugs’

Epos Now Reviews

  • Trustpilot: 4.5 out of 5 based on 4565 reviews

Based on the reviews on the above sites, our Merchant Machine score is 4.5 out of 5.

Website:  www.eposnow.com

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