Merchant Machine

Compare UK Card Machine Processing & Merchant Accounts Fees

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2019 TRANSAX Merchant Services Payments Reviews: UK Fees & Pricing

Transax Logo

TRANSAX Merchant Services specialises in Face to Face payments.  It opened its doors in 1986 and processes over 2 million transactions a day in the UK, Ireland and France, through the FIS Payment Gateway.  FIS is one of the world’s largest global providers dedicated to banking and payments technologies.

TRANSAX Merchant Services Credit Card Processing & Payment Services

TRANSAX Merchant Services Payments

TRANSAX Merchant Services has a range of payment solutions for accepting face to face payments.

  • Mastercard
  • Visa
  • American Express
  • JCB
  • Maestro
  • V-pay
  • Contactless
  • Apple Pay
  • Android Pay

Other TRANSAX Merchant Services Products and Services

  • TRANSAX Cheque Warranty: If a cheque is returned, TRANSAX pays you the full amount.
  • Contactless Card Payment Machines: All new TRANSAX terminals are compatible with both contactless cards and Apple Pay.
  • Cashback: Offer cashback to customers.
  • Cash Advance: Businesses can qualify for a Merchant Cash Advance of up to £150,000.
  • Mobile Phone Top-up
  • Dynamic Currency Conversion: Allow customers to pay in their own currency and receive a share of the currency exchange commission.
  • Free Business Banking: In co-operation with Santander.

TRANSAX Merchant Services Pricing & Fees

TRANSAX Merchant Services doesn’t publish its pricing and fees on its website, however, it is known for having some of the best prices in the industry.

To see how that compares have a look at: 2019 UK Merchant Account and Credit Card Processing Fee Comparison.

TRANSAX Merchant Services Features

  • Customer service based in the UK and Ireland
  • Customer service agents are fully-trained, directly employed staff
  • Latest user-friendly card machines with low monthly rental
  • One monthly statement
  • Countertop Terminals
  • Connect through landlines
  • Standard Chip and Pin
  • Contactless payment
  • Pre-authorisation
  • Customer not present (CNP) payment processing
  • Integrated graphics thermal printer
  • Portable Terminals
  • Connect through Bluetooth
  • Good battery life
  • Fast receipt printing
  • Customer not present (CNP) payments
  • Gratuity function
  • Mobile Terminals
  • Connect through GPRS or Bluetooth
  • Chip and Pin
  • Contactless
  • Gratuity function
  • Pre-authorisation
  • Foreign currency conversion

Company Background

TRANSAX was founded in 1986 purely as a card payment service provider.  In 2008 the company expanded its product range and relaunched as TRANSAX Merchant Services. Today, it is of the UK’s largest independent payment specialists. TRANSAX enables over 2 million transactions in over 80,000 locations each day and has companies such as Tesco, Total and Whitbread on their books.  The company is part of FIS so it has the ability to give personal service while having the backing and resources of a large, international payments provider.

TRANSAX believes one its strong points is customer service.  The company employs knowledgeable, highly trained staff who operate from the UK and Ireland 24/7.  In order to keep prices competitive, the company steers clear of companies that are considered high risk.

TRANSAX Merchant Services Pros & Cons

The following pros and cons are based on information available TRANSAX’s website and reviews from  Trustpilot.

Pros:

  • Good customer service
  • Competitive pricing
  • Ease of set up
  • Reliable and up to date terminals

Cons:

  • Automatic contract renewal
  • Check contract length carefully – reviewers say they thought they were signed for two years and found later they had signed for four years
  • Aggressive sales staff
  • Disinterested customer service

TRANSAX Merchant Services Reviews

  • Trustpilot: 4.4 out of 5 based on 89 reviews

TRANSAX Merchant Services Merchant Machine score is 4.4 out of 5.

Website:  https://www.transaxmerchantservices.co.uk

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