TRANSAX Merchant Services specialises in Face to Face payments. It opened its doors in 1986 and processes over 2 million transactions a day in the UK, Ireland and France, through the FIS Payment Gateway. FIS is one of the world’s largest global providers dedicated to banking and payments technologies.
TRANSAX Merchant Services Credit Card Processing & Payment Services
TRANSAX Merchant Services Payments
TRANSAX Merchant Services has a range of payment solutions for accepting face to face payments.
- Mastercard
- Visa
- American Express
- JCB
- Maestro
- V-pay
- Contactless
- Apple Pay
- Android Pay
Other TRANSAX Merchant Services Products and Services
- TRANSAX Cheque Warranty: If a cheque is returned, TRANSAX pays you the full amount.
- Contactless Card Payment Machines: All new TRANSAX terminals are compatible with both contactless cards and Apple Pay.
- Cashback: Offer cashback to customers.
- Cash Advance: Businesses can qualify for a Merchant Cash Advance of up to £150,000.
- Mobile Phone Top-up
- Dynamic Currency Conversion: Allow customers to pay in their own currency and receive a share of the currency exchange commission.
- Free Business Banking: In co-operation with Santander.
TRANSAX Merchant Services Pricing & Fees
TRANSAX Merchant Services doesn’t publish its pricing and fees on its website, however, it is known for having some of the best prices in the industry.
To see how that compares have a look at: UK Merchant Account and Credit Card Processing Fee Comparison.
TRANSAX Merchant Services Features
- Customer service based in the UK and Ireland
- Customer service agents are fully-trained, directly employed staff
- Latest user-friendly card machines with low monthly rental
- One monthly statement
- Countertop Terminals
- Connect through landlines
- Standard Chip and Pin
- Contactless payment
- Pre-authorisation
- Customer not present (CNP) payment processing
- Integrated graphics thermal printer
- Portable Terminals
- Connect through Bluetooth
- Good battery life
- Fast receipt printing
- Customer not present (CNP) payments
- Gratuity function
- Mobile Terminals
- Connect through GPRS or Bluetooth
- Chip and Pin
- Contactless
- Gratuity function
- Pre-authorisation
- Foreign currency conversion
Company Background
TRANSAX was founded in 1986 purely as a card payment service provider. In 2008 the company expanded its product range and relaunched as TRANSAX Merchant Services. Today, it is of the UK’s largest independent payment specialists. TRANSAX enables over 2 million transactions in over 80,000 locations each day and has companies such as Tesco, Total and Whitbread on their books. The company is part of FIS so it has the ability to give personal service while having the backing and resources of a large, international payments provider.
TRANSAX believes one its strong points is customer service. The company employs knowledgeable, highly trained staff who operate from the UK and Ireland 24/7. In order to keep prices competitive, the company steers clear of companies that are considered high risk.
TRANSAX Merchant Services Pros & Cons
The following pros and cons are based on information available TRANSAX’s website and reviews from Trustpilot.
Pros:
- Good customer service
- Competitive pricing
- Ease of set up
- Reliable and up to date terminals
Cons:
- Automatic contract renewal
- Check contract length carefully – reviewers say they thought they were signed for two years and found later they had signed for four years
- Aggressive sales staff
- Disinterested customer service
TRANSAX Merchant Services Reviews
- Trustpilot: 4.4 out of 5 based on 89 reviews
TRANSAX Merchant Services Merchant Machine score is 4.4 out of 5.
Jenny salvin says
Hi I currently have one machine from
Grandad but it is not one that go on site out of our building we are looking to add another one that we can take out but connected to a different bank account
Is there a special deal you can do for us
Six game says
Great insights on TRANSAX Merchant Services! It’s helpful to see the breakdown of fees and pricing specific to the UK market. I appreciate the transparency in your review—it makes comparing options a lot easier. Have you had any feedback from merchants using their services recently?
DM Game says
Thanks for the detailed breakdown of TRANSAX Merchant Services! It’s really helpful to see the UK fees and pricing clearly laid out. I appreciate the insights on their customer service and ease of use too. Has anyone had experience with their mobile payment options? Would love to hear more about that!