Realex Payments Payments Reviews: UK Fees & Pricing

Realex Payments is now part of Global Payments. This page is no longer being updated.

Realex Payments was founded in 2000 by Colm Lyon. It’s a company which specialises in eCommerce payment solutions for the markets of Europe. In 2015, Realex Payments became part of Global Payments which is the UK arm of the American Global Payments Group.

Sections

Realex Payments Credit Card Processing & Payment Services

Realex Payments Payments

Realex Payments has over 120 payment solutions, some of which are listed below. Realex also accepts a range of payments types in 16 settlement currencies:

Visa
Mastercard
American Express
JCB
PayPal
Diners
Discover cards
Apple Pay
Android Pay
Union Pay
Local European payments – Giropay, SOFORT, esp, iDEAL

Realex Payments Pricing & Fees

Realex Payments has a range of pricing plans to suit SMEs to corporates. They operate a bespoke pricing system for large businesses.

Online – Small to Medium Businesses
£19 per month (gateway) plus 1.75% + 9p per transaction
No setup fee
Dedicated customer support
Online – Large Businesses
Tailor-made solutions
Dedicated account manager
Option for gateway service only
Volume discounts
Payments by Phone
£19 per month (gateway) plus 1.75% + 9p per transaction
No setup fee
Discounts for high number of transactions

Source: Realex Payments Pricing

To see how that compares have a look at: UK Merchant Account and Credit Card Processing Fee Comparison.

Realex Payments Features

Wide range of payment preferences globally
Hosted payment page – Lightbox
Hosted payment page – iFrame
Hosted payment page – Redirect
Integration API
World’s leading shopping carts and eCommerce platforms
Transaction reporting – single reporting dashboard
Easy transaction management – built for multiple devices
Fraud management
3DSecure cardholder authentication
Address verification service
Card verification number (CVN) check
Recurring payments API
Dynamic Currency Conversion
Multicurrency

Company Background

Colm Lyon founded Realex Payments in Ireland in 2000 and was their CEO until September 2016. In 2007, Realex expanded into the UK Market, followed by the French market in 2010. The company opened its new headquarters in Dublin in 2012. Global Payments acquired Realex in March 2015 for €115 million.

Global Payments UK is a leading provider of payment technology services, bringing a broad range of products and services to businesses of every size. Global Payments head office is in Atlanta, U.S.A. and the company employs over 8,500 employees worldwide, with merchants and partners in 30 countries in the USA, Europe, Brazil and the Asia-Pacific region.

Realex has grown to be one of Europe’s largest online payments gateway businesses. It processes a massive €35 billion per annum for 14,000 retailers. Companies such as Virgin Atlantic, Aer Lingus, Vodafone and AXA use Realex. Realex Payments has offices in London, Paris and Dublin.

Realex Payments Pros & Cons

The following pros and cons are based on reviews from Trustpilot.

Pros:

Excellent customer service
Good tech support
Excellent product for businesses of every size
Easy to setup

Cons:

Customer service sometimes slow to respond to mailbox
Customer service sometimes unavailable
Long wait on telephone line for customer service
Sales department – queuing for a sales agent

Realex Payments Reviews

Trustpilot: 4.5 out of 5 based on 372 reviews

Realex Payments Merchant Machine score is 4.5 out of 5.

Website: www.realexpayments.com