Epos Company is a London-based provider of a complete electronic point-of-sale (EPoS) system package, which includes both software and hardware. Their EPoS system can be an excellent asset for restaurants, bars, clubs, dry cleaners, general retail, and fast food restaurants or chains.
To get you acquainted with what they offer, let’s go through the features and tools of their software and hardware and find out more about their pricing.
Sections
Features
Epos Company has a large selection of EPoS software and hardware for all the abovementioned services. We’ll first go through their software and EPoS system and then review their hardware and card machine.
EPoS Software
Free Demo – Epos Company offers a free demo for anyone interested in testing the software’s features. To get a free demo at your restaurant, bar, or shop, all you need to do is fill out and submit this application.
ECTouch – The ECTouch is the front-end version of their software that processes sales. It can be used for businesses that work in retail, hospitality, and dry cleaning services.
ECTouch Mobile – Unlike ECTouch software, this version is mobile and can be used on handheld and contactless terminals. Epos Company’s team can easily install it on your credit and debit card machine. With this software, you’ll be able to sell your services and products, take card payments, and print out receipts all from only one card terminal. Here’s a video where you can learn more about Epos Company’s mobile software.
ECPos – ECPos is a software known as a “back office”, whose primary purpose is to assess and collect all of the information from your ECTouch software. It works only when connected to the internet and gives you access to frequent reports on your sales data and helps you keep up with the latest changes in your revenue or stock. Here’s what you get with ECPos:
- Fully automated connection with your main ECTouch software
- Option to use it from a laptop or a static computer all around the world
- Complete product and service maintenance
- Browse through the history of your sales
- Control your stock
- Track and monitor deliveries, orders, and invoices
ECTouch Office – This feature is an excellent asset if you want to access your company’s till reports wherever you are. Anytime you make a sale, the Office tool will update the reports automatically.
Here’s a link where you can see the system. If you want to see a demo, go to this link and type the following information:
- Username: demo@eposcompany.co.uk
- Password: demo1
ECOnline for hospitality services – Taking online orders will be much easier with the new ECOnline software created explicitly for hospitality services. It works for both website and mobile app orders, and what makes it unique and better than similar apps and websites is that it is commission-free for customers. Most websites charge around twenty percent commission, so this software is a win-win solution for any business in the hospitality sector.
When your customer makes an order, it will be directly saved in the ECTouch system and printed out if you also have a printer connected to the EPoS system. In addition, here’s what you’ll get with ECOnline:
- A smartphone app for ordering that’s fully tailored and customised to suit your company’s needs
- All your sales will go straight to your company’s bank account on a daily basis
- You’ll have 24/7 access to your customers’ databases
- Automatic recommendations on drinks or dishes in the mobile app
EConline for dry cleaning services – This software is similar to the one for hospitality services, the main difference being that it’s adapted to meet the needs of businesses in the dry cleaning industry. All of its features are the same as the ones mentioned above.
Here’s a link if you want to see what a dry cleaning website with EConline software looks like.
Since this software is about dry cleaning companies, in addition to the regular features, you’ll also get to:
- Customise and edit your Delivery and Pickup number in a specific timeframe
- Choose the timeframe in which the dry cleaning shop needs to keep all the garments in order to clean and prepare them for the customers
ECMobile – With ECMobile, you can send as many orders as you want from your smartphone to the ECTouch system. This software lets you have quick and easy user-friendly access to the entire menu.
ECDelivery – Epos Company offers two different ECDelivery systems – the first one is called Caller ID, and the second is known as Post Code Recognition. They are equally crucial for any restaurant that takes orders and offers food delivery services. Both these software systems will help your delivery team find the exact location to deliver the orders without any issues or difficulties.
All the information they’ll get will be saved in the system’s database, which you can later use for various purposes, such as creating a mailing list and sending promotive emails.
ECKitchen – One of Epos Company’s latest software inventions is the Kitchen Video System, or ECKitchen software, created with one purpose in mind – to help businesses improve their workflow in the kitchen. What’s great about the ECKitchen feature is that it can be easily integrated with the main Epos Company software.
With this software, the kitchen staff and the cooking team can track all the orders at any time. It shows the exact time when the order was taken and when it is expected to be received. What’s more, the software tracks errors that often happen around the kitchen, such as missed orders or missing ticket orders.
Plus, you can add specific instructions on how to prepare the meals and customise the colours and fonts so that everything is clear, organised, and easily understood at a glance. This system is an excellent addition to all kinds of restaurants and bars, as well as take-away services.
ECDisplay – The ECDisplay feature is connected with the leading ECTouch software whenever you want to have two screens instead of one on your website and application. With this feature, you’ll get a chance to advertise whatever you’d like. For example, whenever your customers buy something and see the total amount, they’ll also see an ad on the left display.
EPoS Systems
Delivery and fast food businesses – The EPoS system for companies that offer fast food delivery services offers many customisable features and tools that are very user-friendly. It helps businesses manage and track their orders and improve their delivery options. With this system, you can print out all of your orders by using Epos Company’s bill printer.
Also, In Epos Company’s ECTouch system, there’s an integrated option for making delivery orders online from an app or a website. Your kitchen staff can access the delivery orders by scanning the barcode located on the order’s bill. Once that’s done, the charge is assigned to your delivery drivers.
Dry cleaning companies – The ECTouch system by Epos Company can be specifically tailored for the purposes of dry cleaning companies. The package contains customer management features that are easy to use so your employees can quickly get the hang of them. The purpose of the system is to help you and your staff manage your customers’ accounts on your computer instead of writing their orders by hand. With this EPoS design, you can also create periodic reports on all your customers’ exact requirements.
Bars and restaurants – If you’re looking for an EpOS system for a restaurant or a bar, Epos Company has the perfect solution for you. Their ECTouch system is intuitive and user-friendly and has many customisable features and assets for any type of bar and restaurant. By purchasing it, you’ll get one-on-one training for all of your employees to make sure they know how to manage all its features. This system offers the option to split the bill among customers, which is especially useful nowadays when this is a frequent occurrence.
General retail – The ECTouch system for general retail contains two search options – one is by searching for a specific item, and one is by searching for a unique bar code. It’s fully customisable, and you can connect it to various devices, such as a scanner or a display.
With it, you can also print out pricing labels for your shelf edges and products. Once you purchase this system, you’ll also get cards for loyal customers. You can use them to give out discounts to your customers or have them collect points and get a gift or discount after collecting a specific amount. The ECTouch for general retail can be easily customised for supermarkets, too. You can connect the following devices: scanners for reading bar codes, scales to weigh items, and customer displays.
Additional EPoS Systems
Here’s a list of a few additional EPoS systems that Epos Company’s selling right now. All of them are EPoS terminals:
- MiniPos
- P2C E200
- Sealand Pos
- Poslab WavePos
- Monitor TZ
- OKPOS MPos
- Monitor GTA
- OKPOS Optimus
EPoS Hardware
Right now, Epos Company sells the following hardware: printers, scanners, and consumables (rolls for printers and dry cleaners, ribbon cassettes, etc).
Here’s a list of the printers that they have in stock right now:
When it comes to scanners, right now they offer two different types: Metrologic Orbit and Metrologic Voyager Scanner. To get more information on the printers, scanners, and consumables’ prices, you’ll need to contact Epos Company through their website.
Payment
Epos Company offers various types of devices and EPoS systems for payment. Here’s a brief explanation of each of them:
ECTouch Mobile – This EPoS software system is robust and user-friendly, so you won’t have trouble learning how to use it. Plus, Epos Company’s team can install it in a handheld card terminal for you, and you’ll be able to sell your services or products by card payments (contactless or by entering the PIN) and print new receipts for your customers almost instantly after the payment goes through the terminal. The back office is cloud-based, and you’ll always have access to your database, as well as inventory reporting. You can learn more about the system in this YouTube video.
Waiter App – This intuitive and easy-to-use mobile app is an integration that sends all of your orders from your machine straight to your central EPoS software system, so you can easily see all the orders on the menu.
ECPay Go – Epos Company designed this feature for businesses that work in the hospitality industry and want to offer payment directly at the table. The ECPay Go software is installed in your card machine so your customers can pay for their orders in under a few seconds.
ECPacGO – Unlike the feature above, ECPacGo is designed explicitly for payments at the counter, so it’s the perfect addition to any business in the retail industry. This feature can be fully integrated with your leading ECTouch software. So, whenever your staff selects the option to pay with a credit or debit card on the central EPoS system, the exact amount of money will immediately be transferred to the credit and debit card machine. ECPacGo is a time-saving feature that will remove any potential error in the future.
Pricing
The costs of the hardware and software is not listed on Epos Company’s website. The best way to get their prices is by sending them a direct message through their website or calling them on their company phone.
Company Info
Established in 1968, Epos Company is a London-based business known for its 50+ years of expertise in the field. Epos Company’s primary goal and objective is to look for the best solution possible for its clients when it comes to EPoS systems. The company offers a complete software and hardware EPoS system package, including the installation process on location. They also test the system to see if it’s functioning correctly.
In addition to testing and installation, Epos company offers to train your employees and learn how to manage the system with the help of Epos company’s representatives. After they install the system, they continue to support their clients, so anytime you have issues with the EPoS hardware or software, you can call their support team.
Reviews
Epos Company have received eight reviews on Trustpilot and has an overall score of 4.1. Most of the reviewers wrote that this company offers excellent EPoS solutions and that they are trustworthy when it comes to the way they do their job. If you’re interested in reading more testimonials about their services, check out the ones from their clients available on their website.
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