Nobly POS is an electronic point-of-sale (EPOS) system for iPad that’s specially designed for businesses in the hospitality industry. It’s a must-have for any new business owner who’s just stepped into the culinary or service field and needs a bit of help to get the hang of things.
With Nobly POS, you can manage your transactions and orders, track and manage your inventory, create personalised loyalty schemes for your customers, and on top of all that, receive powerful analytics. There’s a myriad of useful features that you can take advantage of, and they all have a single goal – to make things easier for you. So, let’s see what they are.
Features
There are dozens of features that the EPOS system provides, most of which can be of great use in just about any food or drink-related business. However, some might be more suited for a restaurant than for a deli or bakery, so keep this in mind.
Free Demo – The EPOS system and all of the features that come with it are available as a free demo. This allows you to see how it works and explore each feature to see if it matches your needs.
The one issue is that the length of the demo isn’t stated, so you’ll need to contact the service directly to find out how long you can use the system for free.
Quick and Simple Installation – Nobly POS is incredibly easy to install since all you need to do is log onto your account on the tablet and download the system through the provided link. There’s no limitation on the number of tablets you can log in from, so you simply need to repeat this process to put Noble POS on every tablet that your servers will use.
Alternatively, you can buy the tablets from Nobly POS directly and have the system already installed without you having to do anything at all.
Customisable Layout – The EPOS comes with very large icons on the screen that are easy to navigate. Each icon is associated with a certain feature of the system, and they can all be adjusted to your preferences.
The size and the locations of the icons can be changed, so you can create what you think is the most optimal layout for your servers. You can also allow each server to create their own layout for the tablet they’re using, or you can stick to a uniform layout that all of the tablets will share.
Reports – You can generate as many reports as you need and categorise them however you want. There are presets that you can choose, like tax reports, inventory reports, or end-of-day reports, to keep your transactions and accounting in line.
You can also create your own custom reports. For example, you’ll be able to create staff reports that rate the performance of your servers, you can generate popular product reports from your shop or shops if you have multiple locations, and so on.
Multi-Vendor Management – If you run multiple shops or restaurants, you can send all of the reports, transactions, and any other relevant info to a main database or dashboard. This will allow you to easily sort all of the data from your multiple locations, and make decisions based on the intel you get.
You can also make product orders for each location from that same dashboard. All of your vendors will automatically be notified, and all of the locations will be labelled clearly, minimising the chances of any mix-ups.
Table Management – The display will allow you to set specific colours for certain tables in your restaurant and assign each server with their own colour. This is particularly useful for training new servers that have a hard time keeping track of which table they’re assigned to.
Your servers will also be able to switch the order of the tables and their assigned servers whenever they want to, or you can set this assignment ability to be exclusive to certain members of staff, like managers.
Table Service – As your servers log the orders in their tablets, the EPOS will automatically keep track of the tables for them and display certain statuses over each one. Your servers will know which tables are waiting to order, which are waiting for their drinks or meals, and which orders go to which tables.
You and your servers will also be able to add your own custom table statuses, which is very useful for any important notes and reminders.
Items to Kitchen and Bar – If you have a tablet at the bar or in the kitchen, you can have your servers order meals or drinks directly, without having to go back to the cooks or bartenders. This will save your servers quite a bit of backtracking to the kitchens for each order and will streamline the order process.
Split Payments – Aside from the tables being categorised into separate groups, you can also assign numbers to each chair on the table to keep track of every order and who it’s for. This will allow you to automatically split the bill by simply selecting the chairs on the table and giving each one their own order list.
You’ll also be able to create custom bills for each table by allowing your customer to look through the orders for that table and select which item goes on which receipt.
Offline Mode – All of the data from your daily sales is collected in a main storage point online. This storage point can either be an online server or a website that you’re running. All of your transactions will be collected and each device and EPOS will transmit the info to the storage point.
If there’s ever an issue with the internet or if the servers are down for some reason, the system is designed to work offline. All of the separate EPOSs and tablets will still process the orders and register the transactions, although the data will only be transmitted to the main server or storage location once the internet is back online.
Additionally, you won’t be able to use features like the “Items to Kitchen and Bar” since those require an online connection, but it’s still good news that a slow internet connection won’t stop your business in its tracks.
Loyalty and Rewards – You can create custom reward cards for your customers. This will allow you to set up a point system for certain customers so you can build up a loyal follower base. The reward points and the rewards will be determined by you, but the system will give you all of the tools that you need to create customer accounts and track their progress on your reward scale.
Product Pricing – You can change the price of the products whenever you want from your dashboard. The price change will immediately go into effect and all of the tablets on the same network will automatically be updated to display the new prices. This applies to tablets from multiple shops and restaurants as well, so all of your businesses will be kept up to date on any changes that you make.
Inventory Management – When you receive ingredients for your restaurant or shop, you’ll need to manually enter them into the system. These items can then be separated into several categories so that you can keep better track of each ingredient that you have at your disposal. You can create your own categories and add as many as you want to your inventory management menu.
Food and Drink Categories – You can sort the items on your menu into several categories as well. You can set priorities and allow your servers to view the most popular and the least popular products, and give them instructions on which they should promote more.
There are also standard categories that you can assign to both drink and food items as well. For example, the drinks can be sorted into alcoholic, soft drinks, fizzy drinks, and so on, while the food items can be sorted based on the ingredients, dietary restrictions, and so on.
Low Stock Warnings – Once you enter your inventory into the system, the products and ingredients will automatically be memorised by the system. Once your stock has been depleted to a certain point, you’ll get an automatic warning telling you which items you’re running short on.
The inventory numbers can also be manually changed since using ingredients isn’t always an exact science, so manual stock checks are sometimes needed.
Automatic Product Orders – This feature goes hand-in-hand with the previous two that we mentioned. Once the items in your inventory are depleted to a certain point, you can set the system to automatically order more from a vendor of your choice. The process can be fully automated, or you can set the order to require manual approval by you before being sent out.
You’ll also be able to set the number at which the order will be placed. Whether the inventory is allowed to shrink down to 50 of a certain item, 20, or even 10 is entirely up to you.
Ingredient Tracking – You can either manually track the ingredients that you use in your kitchen and bar, or use the system to automatically keep track of things for you.
The automatic method will require you to set a “use number” for each ingredient. For example, if a bottle of Jameson is supposed to hold enough liquor for 30 shots, then the system will automatically assume that the bottle is spent after 30 drink transactions have been processed. You make the same estimates for the ingredients used in the kitchen and the system does the rest.
The manual method will require someone to do an inventory check once a day or once a week and adjust the inventory by hand based on the numbers that they get. The manual method is obviously more precise, but the automatic method is more efficient. Luckily, Nobly POS allows you to use both methods to keep your ingredients in order.
Wasted Inventory – You can also use the manual inventory log method to make a list of the products or ingredients that weren’t used or were wasted. This can be due to an expiration date, a miscalculation in the “use number” estimate, or any other reason.
This feature will allow you to keep track of the unused inventory and adjust the numbers accordingly so that you know when to order new ingredients.
Fast Payments – Making a payment through Noble POS is as simple as tallying up the price of the orders and then either choosing a cash or card payment method. The card payment method will require a card terminal, but the cash method only requires the server to confirm that the transaction has taken place so that the payment can officially be registered.
Nobly POS also claims that it has partnered with “industry-leading payment partners” in order to make the transaction process more seamless. Unfortunately, we don’t know which partners they’re talking about or if these are online payment options for the service since the page on this topic is still under construction.
Automate Accounting – Nobly POS can work in tandem with Xero, MarketMan and Deputy. These accounting apps can easily be integrated into your system and help you do everything from organizing your daily sales to paying out your employees.
The data from your EPOS will automatically be transferred into the app of your choice and you’ll only need to select the accounting features that you want in order to get the calculations that you’re looking for. However, keep in mind that you’ll need to create an account with these services yourself and cover any expenses that might come from using the accounting tools.
Separate Employee Accounts – All of your servers can have their own tablets and their own account on that tablet. The account can be password protected, which will protect your business from any hacking attempts.
However, while the protection is an added perk, the main purpose of password protection is to have each server responsible for its own EPOS. This will allow you to evaluate their performance and check their inputs and transactions to make sure they haven’t made any mistakes.
Support – Reliable customer service is an important selling point of pretty much every service. Luckily, Nobly POS doesn’t disappoint in this regard and gives you two options as to how you can contact staff members – contact the sales team to inquire about the costs and features or contact the support staff if you’re having any issues with the service and need a bit of help.
Pricing
The service provides both software and hardware to its customers. You can choose to either install the EPOS on your own tablets or buy the devices directly from Nobly POS and have the system already installed.
Software
Nobly POS doesn’t mention the price of the software. In order to get an estimate on how much the system will cost and whether or not all of the features are included in a single price, you’ll need to contact the company directly.
Unfortunately, this also applies to the number of tablets that you can use the system on. We can’t be sure whether the system can be installed on multiple tablets or if you’ll be charged an individual fee for each tablet that you want to install the EPOS on.
Hardware
In contrast to the software, the prices for the hardware are much more transparent. You can get several items in a bundle, you can buy printers, and you can even get a few accessories for your business as well.
Bundles
The Small Space Bundle will cost you £729 + VAT, and for that price, you’ll get a 7th-generation iPad, a Star mPop all-in-one cash drawer & receipt printer, and an ultra-secure Heckler Windfall iPad stand.
The Hight Volume Bundle has the same £729 + VAT price tag, and that’ll get you a 7th-generation iPad, a Star USB receipt printer, a Star cash drawer, and an ultra-secure Heckler Windfall iPad stand.
The No-Wires Bundle is £829 + VAT, and it has a 7th-generation iPad, a Star cash draw, a wireless Star WiFi or Bluetooth printer, and an ultra-secure Heckler Windfall iPad stand.
Printers
You can pick between 3 Star TSP-100 receipt printers, each of which has its own benefits and can reliably assist you in making a receipt for your customers.
The Star LAN printer is the cheapest at £210 + VAT, but it needs to be directly connected to your router or iPad in order to create a receipt.
The two other printers will cost you £265 + VAT a piece, and you can either go for the one that allows you to connect to your iPad via Bluetooth or the one that allows you to do it through WiFi.
Accessories
There are three items in the accessories category.
There’s the Heckler Windfall iPad stand that costs £120 + VAT, the CHS 7Ci barcode scanner at £250 + VAT, and the Order Display unit that starts at £29 a month.
Company Info
Nobly POS has been operating for around 10 years. The company was started in 2013 and primarily operates in the restaurant and hospitality businesses.
The main headquarters of the company is in Highbury, London, but it also has offices in Austin (Texas), Melbourne (Australia), and Montevideo (Uruguay). The company provides electronic point-of-sale software and hardware and the services are available in the UK, US, Canada, and more than 20 other countries.
Reviews
POS Directory gives the service a 3.5 out of 5 stars, and the reviews seem to range between very positive and very negative.
Trustpilot gives Nobly POS a 4.5 out of 5 stars, which is a significantly better score than the previous site, as there are also significantly better reviews on this site.
G2 comes somewhere in the middle and gives the service a 4 out of 5 stars, with mostly positive reviews.
Nobly POS User Reviews
Review Summary
Recent Reviews
There are no reviews yet. Be the first one to write one.
Leave a Reply