iPayment supports more than 140,000 SME merchant customers, allowing them to accept payments online, face to face, by phone and via mobile phone. iPayment also offers their customers a wide range of business management solutions to help them grow their businesses. The company has a wealth of experience with resellers, developers, agents and ISOs.
iPayment Credit Card Processing & Payment Services
iPayment Payments
iPayment is Authorize.Net’s preferred reseller, providing credit and debit card-based payment processing services to over 140,000 small merchants in the United States.
- Visa
- American Express
- Mastercard
- JCB
- PayPal
- Diners
- Discover cards
- Apple Pay
- Visa Checkout
- E-Check
- Signature debit cards
Other iPayment Products and Services
- Technical assistance: Developer portal, sandbox and production portal.
- Sales expertise: Personalised sales training and reseller and referral options.
- Comprehensive training: Get your team up to speed.
- Co-branded marketing collateral: Including tailored sales sheets, targeted email campaigns and customised landing pages.
- Streamlined merchant app tools: Dart™ features auto-adjudication and full-featured APSs that completely automate the merchant application process.
iPayment Pricing & Fees
iPayment doesn’t publish any of its prices or fees online. Below are fees quoted in various customer reviews. Contact iPayment for current pricing and fees.
- Credit cards – 1.59% + $0.10 per transaction
- Debit cards – 1.11% + $0.10 per transaction
- Online – 2% + $0.29 per transaction
- PCI Compliance Fee – $100 per annum
- PCI non-compliance fee – $30 per annum
- Admin fees – $25 monthly (minimum fee)
- Contract – 3 years
- Contract cancellation fee – $200 to $350
- Chargeback fee – $25
- Statement fee – $8
To see how that compares have a look at: 2019 UK Merchant Account and Credit Card Processing Fee Comparison.
iPayment Features
- Advanced fraud management tools
- Level 1 PCI compliant
- Tokenisation and encryption
- Semi-integration with options
- Online, face-to-face and MOTO
- Payment gateway – Expinet® – offers various features including: –
- Retail/QSR
- Omni-channel payment processing
- Signature capture
- Virtual terminal
- Accept EMV & NFC/contactless
- Multiple hardware options
- Real time and automated reporting
- Hospitality
- Check in/Check out
- Accept EMV & NFC/Contactless
- Scheduled payments (PCI compliant vault)
- Collect Level II data for savings on B2B cards
- Signature capture
- Omni-channel payment processing
- Healthcare
- Recurring billing and payment plans (vaulted)
- HIPAA compliant
- Accept HAS/FSA cards, ACH payments, EMV and NFC/contactless
- Signature capture
- Omni-channel payment processing
- Multi-location management
Company Background
iPayment Technologies Inc was formed in 1992. In 2001, iPayment Holdings Inc was formed as a holding company for Technologies and other card processing businesses. In August 2002, the company was reincorporated in Delaware under the name iPayment Inc. iPayment Inc’s headquarters is in Westlake Village, California.
iPayment’s specialities include partner programmes (Agent/ISO), partner programmes (ISV/VAR), payment technologies, SMB enablement, consultative selling and POS solutions.
iPayment Pros & Cons
The following pros and cons are based on information available on iPayment’s website and reviews from Trustpilot.
Pros:
- Good customer service
- Fast set up
- Tech support good
- Detailed explanation of the whole process
- Excellent selection of features
Cons:
- Rude customer service agents
- Hidden and high fees
- Withholding funds
- Ignoring calls and emails when trying to cancel an account
- Customers having to close bank accounts to stop payments after iPayment account has been cancelled
iPayment Reviews
- Trustpilot: 3 out of 5 based on 1 reviews
iPayment Merchant Machine score is 3 out of 5.
Website: www.ipaymentinc.com
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