Cardsave Reviews: UK Fees & Pricing

Cardsave no longer operates as an independent brand. Therefore this page is no longer being updated.

Cardsave is a UK based payment processing company which was started in 1995, with the aim of reducing bank processing charges for smaller businesses. Cardsave was bought by WorldPay in 2010 and, in 2014, it was rebranded to WorldPay.

Sections

Cardsave Credit Card Processing & Payment Services

Cardsave has a range of payment solutions for accepting payments over the phone, online, via invoice or in person. The company accepts a range of payments types in over 140 currencies:

Visa
Mastercard
American Express
JCB

Other Cardsave Products and Services

My Business Dashboard: Business performance insights for all sizes of business. The first three months are free and then £4.99 per month. Note the Lite version is free.
Virtual Terminal: For £9.95 per month, businesses can accept payments by phone.
Pay by Link: For £9.95 per month, businesses can accept payments via email.
Integrated PayPage
Simple PayPage
OneClick PayPage
WorldPay Benefits Club: Business and personal offers – £5.99 per month for Pay as you Go customers. Included in Fixed Monthly Plan and Standard Plan.
Future Pay: For recurring payments
eInvoicing
Online Shopping Cart Integration
Risk Manager: 10p per transaction
Online Payments Gateway: £19.95 per month for fixed monthly plan customers
POS Equipment

Cardsave Pricing & Fees

Cardsave has a range of payment plans to suit all types of businesses. Cardsave doesn’t charge a joining fee.

Face to Face

1. Pay as You Go includes:

Choice of desktop, portable or mobile PDQ terminal
Choice of bolt on options
PCI annual management fee
No fixed monthly commitment
Single transaction rate
One off, upfront terminal admin fee (£150 for standard terminal)
Higher fees for premium transactions
18-month terminal hire agreement
12-month contract

2. Fixed monthly – starts at £49.99 and includes transactions up to a set threshold and authorisation fees. It includes:

Fixed monthly rate
Transaction fees
Terminal rental fee
Choice of desktop, portable or mobile terminal
PCI annual management fee
Worldpay Benefits Club
18-month terminal hire agreement
12-month contract

3. Standard – Combination of regular monthly fees and transaction charges based on business volumes. Monthly terminal rental fee from £15.45 and variable transaction rates based on business volumes.

Minimum monthly service charge – £15 per month
PCI annual management fee – £29.99
Transaction authorisation fees apply
Separate Debit and Credit transaction rates
Premium transactions incur higher fees
18 or 36-month terminal hire agreement
Choice of desktop, portable or mobile terminal
Worldpay Benefits Club
12-month contract

Online

1. Pay as You Go – includes:

Online payments gateway
Choice of bolt on options
PCI annual management fee
Transaction authorisation fees apply
Gateway fee is 10p per transaction

2. Fixed Monthly – £49.99 includes transactions up to set threshold and authorisation fees. Also includes:

Fixed monthly rate
Online transaction fees
Online payments gateways
Virtual terminal
Business Manager
PCI annual management fee
WorldPay Benefits Club

3. Standard – monthly online payments gateway fee £19.95

350 online gateway transactions
Virtual terminal
Pay by Link
Business Manager
Worldpay benefits club
Transaction authorisation fees apply
Separate Debit and Credit card transaction rates
Gateway fee, 10p per transaction after first 350
PCI annual management fee £29.99
Premium transactions incur higher fee

Source: Cardsave Pricing

To see how that compares have a look at: UK Merchant Account and Credit Card Processing Fee Comparison.

Cardsave Features

Fraud screening
Range of payment types
Payments can be taken in 140 currencies
24/7 UK based support
Mobile Card machine
Portable Card machine
Countertop Card machine
Pay by Link
Recurring payments
Worldpay Benefits Club
Business manager

Company Background

Cardsave was founded in 1995. Its aim was to negotiate affordable fees with the major UK banks. Today, the company is used by over 65,000 businesses in the UK. Their main customer base is SMEs who enjoy Cardsave’s low cost mail and phone processing solutions.

Clive Kahn, former CEO of Travelex, arranged a £72 million buyout in 2007. This was also backed by Exponet. WorldPay acquired Cardsave in 2010 and the company was rebranded WorldPay in 2014, although most businesses still refer to this branch of WorldPay as Cardsave. The company is Worldpay’s independent specialist merchant services division.

Cardsave Pros & Cons

The following pros and cons are based on information available on Cardsave/Worldpay’s website and reviews from Trustpilot and Feefo.

Pros:

Customer service has improved
Pricing is good
Problems quickly resolved
Easy to use systems
Quick replacement of faulty hardware

Cons:

Complaints received about automatic contract renewal
Delays in receiving money
Setting up process slow
Very little help with set up