Merchant Machine

Touchretail Point of Sale Reviews: UK Fees & Pricing


By: Ian Wright | Last Updated: April 25, 2025

Touch Retail Logo

Touchretail is based in Staffordshire UK, from where it makes TRIMS Back Office, TRIMS POS, TRIMS CRM and Retail Accounts to enable its customers to grow their retail businesses.  Touchretail supplies small to medium sized independent retailers with their POS solutions, from department stores to equestrian centres and tack shops.

Touchretail Point of Sale/Epos Plans and Pricing

Touchretail has a number of plans to suit different styles and sizes of business.  There are many add ons which all incur an extra monthly fee.

Startup – £99 per month (billed annually) or £120 monthly

  • 1 back office user
  • 1 location
  • 1 POS software
  • 10,000 active SKUs
  • Shared service
  • Online support

Basic – £149 per month (billed annually) or £179 monthly

  • 5 back office users (2 included)
  • 5 locations (3 included)
  • 5 POS software (1 included)
  • 20,000 active SKUs
  • Share service
  • Online support
  • CRM

Growth – £199 per month (billed annually) or £240 monthly

  • 10 back office users (3 included)
  • 10 locations (5 included)
  • 10 POS software (1 included)
  • 5 import templates (1 included)
  • 2 connector/API interfaces (1 included)
  • 50,000 active SKUs
  • Dedicated service
  • Elite support
  • CRM

Premium – £250 per month (billed annually) or £300 monthly

  • 30 back office users (5 included)
  • 50 locations (5 included)
  • 50 POS software, 10 connector/API interfaces, 10 import templates (1 of each included)
  • 100,000 active SKUs
  • Dedicated service
  • Elite support
  • CRM
  • All premium apps and features

To see how they compare, have a look at: UK Merchant Account and Debit Card Processing Fee Comparison.

Touchretail Features

  • Easy integration with Magento 1 and 2, Shopify, Visualsoft VS3, MTC Media and more
  • Robust hardware
  • Customer loyalty schemes
  • HTML eReceipts
  • Capture customer data
  • Customer facing media
  • Resilient EPOS software – works offline, syncs when possible
  • Back office
  • Stock control for eCommerce, warehouses and stores
  • Reporting and retail analysis
  • Mobile stock control
  • Purchasing
  • Min Max inventory
  • Customer service – 9am to 5am Monday to Friday. Afterhours emergency number

Company Background

Touchretail was founded in 2002 and was known as Retail Accounting Solutions.  Its aim at that time was to develop software for retailers to assist them with accounting and management reporting and also to help them to move on to the latest software and hardware technology.

In 2008, Retail Accounting Solutions acquired Retail Software Ltd (t/a Fashion Support).  The company then changed its name to Touchretail as it felt it reflected the company’s portfolio more accurately.  Touchretail’s Irish company was opened in 2009.  They have an exclusive licence to supply Touchretail’s product line.  By 2011, Touchretail needed larger office space and moved into its current location in Cheadle.

Touchretail launched TRIMS in 2014.  This innovative retail platform was well received and is used by many retailers through the UK.

Touchretail Reviews

There are very few online customer reviews for Touchretail, it’s therefore not possible to give a fair Merchant Machine score at the moment.

Website:  https://www.touchretail.co.uk

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

11 Best Card Machines For UK Small Business From £19

UK Merchant Account & Credit Card Processing Fee Comparison

21 Top Ecommerce Platforms For UK Businesses Comparison

Compare 100+ UK Payment Processing Companies & Merchant Services

Payment Gateways In The UK: What You Need To Know For 2025

Square Card Reader Reviews: UK Payment Fees & Pricing Compared

PDQ Machines: Cheap Chip & Pin Card Payment Terminals From £19

Square Tap to Pay

9 Best Tap To Pay On Apple iPhone & Android UK Options

7 Best Contactless Vending Machine Card Readers In The UK

7 Best Mobile Card Readers With Built-In Receipt Printers

Please note: Merchant Machine is an information and comparison website only.
We do not provide merchant services nor can we recommend which solution is right for you and your business.
Blog · About · Privacy Policy · Terms of Use · Contact Us
Copyright © 2025 Brilliant British Ltd trading as Merchant Machine

Registered Office Address:
3rd Floor Great Titchfield House, 14-18 Great Titchfield Street, London, United Kingdom, W1W 8BD
Company number 10490224