Goodtill by SumUp Reviews: UK Fees & Prices 

Goodtill by SumUp is a London-based POS provider that sells software and hardware solutions for businesses in the hospitality, retail, and entertainment industries. 

Between 2013 and 2020, Goodtil was called The Good Till Co, but after being acquired by SumUp in November 2020, it’s now known as Goodtill by SumUp. 

Here are the essentials about Goodtill by SumUp’s POS. 

POS Software 

Goodtill by SumUp’s POS system is specifically created for iPad devices. 

The POS software is very intuitive and straightforward and can be tailored to meet your specific wants and needs. It doesn’t matter if you have a multi-chain restaurant or a local family-owned coffee shop or deli store; this POS software will be customised for your company’s specific preferences. 

The POS software has a user-friendly interface design, so your staff will learn how to use it in just a couple of days. The Core POS software contains customer, stock, and employee management and can be accessed by anyone with an account. Goodtill’s Core software operates from one platform – you can manage and track all your POS-related operations using one platform instead of more. 

In addition to the features above, the software also comes with: 

• An accurate and automated client database 
• Useful data reports and analytics 
• A system that tracks when the staff arrives and leaves work 
• Management of your business multi-outlet 
• Inventory of ingredients used for specific meals and beverages 
• An option to advance the module for stock and product management 
• Automated ordering 
• Tracking and resolving delivery inaccuracies 
• An option to send orders to stock suppliers 

Goodeats 

In addition to the POS software, Goodtill by SumUp launched Goodeats, a modern browser-based platform for table and delivery orders specifically designed to help businesses cut long waiting lines and save both their customers and staff’s time. With Goodeats, your staff will have fewer day-to-day tasks and will be able to process orders and payment transactions much faster. 

According to the company, Goodeats can help you boost your company’s sales by 20% if you add the option “click & collect.”  You can use Goodeats not only for table service but also for collection, payment processing, and deliveries. 

If you decide to purchase Goodeats, you’ll also get a URL name for your website that fits the name of your company. 

Like the POS software, you can manage the in-store or website orders made through Goodeats from your iPad. To monitor and track orders, get reports, configure products, or add promotions, you’ll need a connection to the Internet, preferably 4G. 

Tableside Ordering 

The POS software comes with an integrated feature for tableside ordering and payment that takes just a few seconds. Goodtill by SumUp also offers a free setup of the feature and will guide you through the process of using it. What’s more, you don’t need to pay any additional fees for the first  £1000 you make through tableside orders. 

This feature will fully automate the ordering and payment process in your company. It also comes with additional upsell settings and a scanning system. 

Your customers won’t need to download an extra mobile app; they will be able to make their orders by scanning a unique QR code on their table with their smartphones.  

Once the order’s ready, it will be automatically sent to the kitchen software so your kitchen staff can prepare it as soon as possible. 

Data Reports and Management 

The Core subscription plan comes with in-depth data reports and management features. 

The data reports are automatically created in real time. You’ll get on-time weekly and monthly report updates and essential information on the stock, sales, product, and employee performance. Plus, you’ll get access to all your previous data to compare your company’s turnover from different periods. 

The management feature lets you monitor and edit all your products. With this feature, you can add, edit, or delete products and images. You can also monitor the accessibility of all your products and the ingredients your staff uses to prepare the food and beverages. 

Advanced Stock (Product) Management 

The advanced product management feature is available in the Core subscription plan. This feature lets you upgrade, track, and analyse your stock management. 

Here’s what’s included:

• Automated audit data reports on your stock
• Tracking of stock transfers and deliveries 
• Reports on your product variance 
• Business tracking and monitoring 
• Staff work hours 
• Automatically updated database of your customers 
• An automated mode for check-out 
• Access by multiple users 

Goodies Loyalty 

If you’re looking for an efficient and affordable way to elevate your business to a higher level, Goodies Loyalty is just what you need. 

Goodies Loyalty is a mobile app specifically designed for collecting points and rewarding customers. This app is an excellent way to increase your monthly revenue and get a higher number of regular clients.

With Goodies Loyalty, customers get to collect points through the loyalty feature, and once they collect enough points, they can get promotional discounts or rewards. 

Your customers can sign up and create their accounts to track how many points they’ve collected. Also, you’ll get access to Goodies Loyalty’s back-end software, where you’ll have access to your customers’ data. By accessing the software, you can optimise and tailor the loyalty programme to suit your business’s unique needs. 

Kitchen Management 

In addition to the stock management feature, Goodtill by SumUp can offer you kitchen management software that’s a valuable asset for anyone who wants to monitor their orders, transactions, and deliveries. With this feature, you and your kitchen staff can keep a close eye on all orders in real-time. The software will streamline each order straight to the kitchen screen, so it’ll be easier for your waiters to communicate with your kitchen staff – no one from your staff will have to run back and forth to confirm orders. 

This software feature will help you minimise unwanted errors since the orders will be automatically processed. To use the kitchen management feature, you’ll only need a WiFi connection, so there’s no need for extra cables for an ethernet connection. 

All the updates are in real-time, so you’ll get to track each order instantly after the system processes it.

Integrations 

Goodtill by SumUp’s software has integrated add-ons to help you process finances, payments, deliveries, and eCommerce quicker than ever. 

Here’s a list of the add-ons that can be integrated into your tailored POS solution. 

• Payment: SumUp, Paymentsense, Zettle by PayPal 
• Accounting: QuickBooks, FreeAgent, Xero 
• E-commerce: WooCommerce, Shopify 
• Delivery: Uber Eats, Deliveroo 
• Restaurant: ResDiary, Kitchen CUT, Fourth Hospitality 

POS Hardware

In addition to selling POS software solutions, Goodtill by SumUp also sells hardware devices and accessories. These solutions are optional, and you don’t need to include them in your monthly pricing plan. 

Here’s what they offer: 

• Apple iPads 
• iPad mini 
• Printers 
• iPad stands, specifically designed for self-service purposes 
• Display screens for customers 
• Card readers 
• Paper Rolls
  

If you decide to order hardware and your order is higher than £100, you’ll get a free delivery the following day. 

Pricing 

Goodtill by SumUp offers various pricing plans for all types of businesses. Here’s the essential information on each plan. 

Standard

The Standard plan costs £49 per month and it’s an excellent subscription plan for small and medium-sized businesses. 

To add optional modules to the standardised POS version, you’ll have to pay £9 or more, depending on the additions you’d like to include to the plan. You can also include hardware of your preference. 

Hospitality

The Hospitality plan is one of Goodtill’s most affordable options – it costs only £9 monthly. 

This plan is specifically designed to help hospitality businesses of all sizes manage their tabs and tables. If you decide to subscribe to the monthly Hospitality plan, you’ll get the following features: 

• Split transactions among customers
• Create accounts for your clients
• Make transfers of items or tables
• A potent kitchen docket 
• Get full access to the feature called Table Timer. 

Goodeats 

With the Goodeats plan, you’ll get to use the browser-based platform Goodeats and your URL. Goodeats comes with a complete integration of the following: 

• Goodtill Menu 
• Integrations for Queue and Display 

There’s no monthly subscription for Goodeats, but you’ll have to give 2.7% + 12 p out of each transaction to Goodtill by SumUp instead of paying a monthly fee. 

Company Background 

Founded in 2013 in London, United Kingdom, Goodtill by SumUp, formerly known as The Good Till Co, is a company that sells POS solutions for hospitality, entertainment, and retail companies of all sizes. 

Their POS is a great choice for the following types of businesses: 

• Restaurants 
• Coffee shops
• Bars
• Pubs 
• Stadiums
• Multiple site businesses
• Festivals and other events
• Nightclubs
• Hotels
• Vape Shops
• Workplace food deliveries
• Retail shops 

Goodtill’s main office is in London, but they have two more offices in the UK and Ireland. Their POS solutions’ have been the choice of more than 35000 businesses, and approximately 500 million transactions are processed through it yearly. 

In November 2020, the company was acquired by SumUp, a financial tech business based in London, UK. The intention of the acquisition was to advance brand-new POS tools and features for businesses in the hospitality industry. After the acquisition, Goodtill by SumUp has expanded more than before and developed its POS software solutions to fit the needs of a more significant number of businesses. 

Animesh Chowdhury is the technical director and founder of the company, and he’s open to communicating with interested potential customers, so you can contact him here if you have any extra questions or special requests. Oliver Rowbory is also the founder and the current director of the company, and he’s also open to discussing potential inquiries or business deals. 

You can contact the company’s customer support by writing a message on their website, or by calling them on the following numbers or sending them an email: 

• Sales Staff: 0203 764 0800, email: ukpossales@sumup.com
• Support Staff: 0203 322 4095, email: pos.support.uk.ie@sumup.com

Reviews 

Goodtill by SumUp has 537 ratings on Featured Customers, and an average score of 4.8 stars out of 5. In addition to the ratings, there are 65 in-depth testimonials by customers, and most speak positively of Goodtill by SumUp POS software and customer support.  

The company also has 178 votes on POS Software and 8.2 stars out of 10. 

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