Launched in 1992, IT Retail Systems, also known as IT Retail or ITS, is an innovative electronic point of sale (EPoS) provider based in Huddersfield, United Kingdom. The company is known for its high-quality hardware devices and software solutions, as it’s the first EPoS company choice of more than 1400 UK-based businesses.
ITS offers various EPoS solutions that are an excellent choice for retail businesses, such as supermarkets, delis, farm shops, butcher shops, general stores, markets, etc. They are fully customisable and can be tailored to suit your company’s unique needs. Let’s go over ITS’s EPoS solutions and the features that come with them.
Sections
Services and Features
ITS offers plenty of EPoS solutions, all of which are created to improve the front and back office work of retail shops and supermarkets.
WINPOS Software
ITS’ most popular EPoS software system is WINPOS, a front-end system that’s specifically tailored to help your cashiers have a simple and user-friendly experience while working. Here are its main features.
Straightforward user interface: WINPOS is designed in a clutter-free, minimalistic way that makes the entire user experience more intuitive. Therefore, your staff won’t need more than a day or two to become acquainted with its main features and assets. You can also adjust and modify the layout and select the colour palette for an even more enjoyable and efficient experience while using it.
Regular updates: The software will provide regular updates on your stock, sales, and product prices. You’ll get in-depth reports of your sales and keep track of any changes in the pricing and stock availability. You can also create deals, promotions, and discounts from any till in your store through WINPOS.
Messaging system: There’s an integrated messaging system that your cashiers can use whenever they want to check when an item was sold by typing a specific date. Via the messaging system, they’ll also get info on products that are short-dated and need to be sold as soon as possible.
Scanning options: If you have a bigger store or a supermarket, you’ll benefit from the scanning options that WINPOS offers. Your staff can scan meal deals or multi-purchases directly from your market’s tills. They can also adjust the stock and classify it by type from your tills.
Age restrictions: If you sell items forbidden for minors, such as cigarettes or alcohol, you can put a limitation by age through the WINPOS software on selected products. By doing this, you’ll always be able to monitor whether your staff respects this rule and sells these products only to adults.
Retail Manager
Since 2008, ITS has offered a back-office EPoS solution known as Retail Manager Back. The software’s latest update is called RM2, and it’s used in more than 1000 supermarket and retail stores all across the United Kingdom. It was developed with the helpful feedback of various multi-site and single-site stores and supermarkets that was provided throughout the years, and this continuous improvement of its features and assets is why it now offers the best working experience possible.
Here are some of its most notable features:
Electronic links: You’ll get to use electronic links, including delivery notes, online orders, and notifications about cost or RRP adjustments and modifications.
Price adjustments: You can easily adjust prices and monitor low-margin reports and checks.
Monitor products: You can easily monitor all the products that sell slowly and have low-margins, so you can either change your supplier or make some other changes that’ll bring you more profits.
Price and margin reports and reviews: The software also offers reviews and information on price and margin. You can select how to get them by applying a filter, and the software will categorise them by product, supplier, profit or section.
Multi-Site EPoS Solution
If you own more than one store or have a chain of stores, you’ll find ITS’ multi-site EPoS system very helpful. This software is an excellent solution for business owners who want complete control and 24/7 access to all their store’s products and prices. There’s an option to get an in-depth analysis for both margin and sales for all stores at once from one primary location.
The software is applicable for at least two and up to 30 stores. If you have more than 30 stores, you’ll need to purchase more than one software.
Additional Services
Here are a few additional software solutions offered by ITS.
Picco
ITS designed an additional software called Picco to improve your business operations. The software has various assets that can be useful for businesses that offer delivery options for their customers. With Picco, you can add new items to your software from any location – all you need is access to the software, and you can add, replace, remove, or adjust products. You can also create customer orders and select or categorise delivery options.
Software Conversion
ITS is also known for providing fully customised software conversions that are specifically designed for businesses that wish to have full acces to both WINPOS and RM2 from their already existing hardware devices.
ITS can convert its software and implement it in your hardware, and you won’t need to purchase any additional devices. By doing a total conversion of the software, they’ll extract existing data and set up their back and front office EPoS system. You’ll get to keep all your old data and your staff will get on-site training to learn how to properly manage the new EPoS systems as quickly and efficiently as possible.
Software for Magazine and News Companies
In addition to WINPOS and RM2, IT Retail offers News Round Software, a flexible EPoS solution for magazines and new companies. With this software, you can manage and adjust deliveries, control your company’s stock, and modify product prices. You’ll also get on-site training for you and your staff.
If your company offers only in-store magazines, ITS will provide you with customised software that has the option for automatic download of prices and magazine titles that will be available for access from your shop’s tills. Your staff can scan magazines, and they’ll see all the details straight on their monitor screen. You can also add your suppliers that deliver to your shop and add delivery records and notes. In addition, through this EPoS system, you’ll get regular reports on your shop’s sales.
If you own a larger company and have many employees, you can opt for ITS’s fully-flexible EPoS solution. This software comes with adjustable options that allow you to manage and modify shift rounds, payments, as well as holidays and sick leaves straight from your tills.
Payment Options
With the IT Retails EPoS system, payment processing is quick and simple due to its pre-built payment processor. To make a payment transaction, you or your staff must use only one EPoS software. All the sales, transactions, and inventory are constantly updated, and you can see any change by accessing the system 24/7. You don’t need to pay a fee for the payments, which can either be contactless or by entering the PIN manually.
Hardware
If you need new hardware solutions, such as touchscreen monitors for the back or front office, scanners, printers, or tills, look no further. ITS offers many EPoS devices that can be a complete game changer for your company. Here’s a list of the available hardware solutions:
- SBV One Touch Screen POS: Touch Screen that operates on Windows 7/10 PC, with SSD of 64 GB
- TOSHIBA Till: Touch screen till that operates on Windows 7/10 PC, with a durable interface and easy maintenance
- Modular Till: Adjustable shop tills specifically designed to be attached to store poles
- Dell PC: A PC desktop computer for back-office purposes, with RAM with 4GB memory and an Intel Core i5. Operates on Windows 7/10.
- Dell 19’’ LCD Monitor: A LED monitor that’s compatible with VESA
- AVERY FX120 SCALE: A scale that’s entirely attachable to already-existing shop tills, used for scaling food products (vegetables and fruits)
- AVERY XS200 SCALE: A scale that can be accessed by customers and is integrated into ITS’ WINPOS solution
- TOSHIBA TRST-A00 TILL PRINTER: A sustainable, eco printer that saves energy that you can use with thermal rolls of 80 mm.
- Cash drawer: A flip-top secure drawer that can be plugged into the till printer
- HONEYWELL ORBIT SCANNER: A durable scanner for products of all sizes
- Regular cash drawer: A regular secure cash drawer that comes with an adjustable tray you can remove at any time
Back-Up and Smart Security
In addition to its hardware devices, ITS offers ESET, a security tool installed in your hardware to protect the data in your EPoS system (both your tills and back-office) from malware or online viruses. To get more information on pricing, contact ITS via their website. They also offer to back up your cloud to a secure server to ensure none of your data gets lost in case of security breakage or viruses.
Pricing
At the moment of writing this article, there’s no information on how much the EPoS solutions offered by IT Retail cost. To get in touch with their support team and find out more about their prices, you can contact them via their website.
Company Background
IT Retail is a medium-sized company that provides retail businesses of all sizes with fully customisable EPoS software and hardware solutions. It was founded in 1992 in Huddersfield, United Kingdom, by Tanveer Mirza and Ian Pollard, and was launched after a joint partnership with the giant Toshiba. They sell WINPOS back-end software for businesses in the retail industry and a large selection of hardware devices through which you can use the EPoS system.
IT Retail offer a multilingual technical support staff so that you can ask your questions in various languages via the phone. The company also has a branch in Dubai, UAE, that operates under the name IT Retail Computer Systems & Software Designs. Here you can learn more about the company’s team and their roles.
Reviews
ITS, or IT Retail, has 33 reviews on Trustpilot and an average score of 4.6 out of 5. Most of the reviews are highly positive and say that IT Retail’s EPoS solutions are definitely worth the price, and the company’s customer support is fantastic. Most reviews say that the EPoS systems are straightforward to use.
ITS also has eight reviews on GetApp, with a very high average score – 4.9 out of 5. The company also received three reviews on SourceForge, with an average rating of 4.5 out of 5 stars.
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