ICRTouch are EPoS and business management software developers for retail and hospitality businesses, educational institutions, and entertainment venues. ICRTouch’s EPoS systems are fast, fully customisable, and easily adaptable.
Here’s a list of ICRTouch’s EPoS solutions and their features.
Sections
ICRTouch EPoS Solutions
For over 20 years, ICRTouch has been one of the leading companies in the EPoS software industry. At the moment, they offer the following EPoS solutions:
TouchPoint
This flexible, customisable, and user-friendly EPoS software is a perfect EPoS solution for any business – from small companies to enterprises with multiple locations and dozens of till displays. And the proof is in the numbers, as it has been installed more than 150,000 times and counting.
The EPoS software lets you split bills, make an automated list of happy hours, and install various add-ons that all your customers can use. It has a fully integrated credit and debit card reader, so your employees can accept new payments from customers as quickly as possible.
The TouchPoint EPoS software is available in several languages. You can choose the language of your preference and improve the overall communication between your front desk and kitchen staff.
TouchPoint is also known for having a plethora of innovative built-in tools and features for complete security of your business. It comes with a customisable CCTV integration, and you can also get features specifically tailored for scanners that can only be used by fingerprint, pins and cards, and ibuttons. These security features will keep your business safe from internal fraud or theft 24/7.
PocketTouch
The straightforward PocketTouch software is created for taking handheld orders.
PocketTouch can be an excellent addition to any business in the hospitality industry, especially if you want to improve your clients’ experience. The paperless EPoS software is created only for handheld devices, so using it can also help you turn your business into being more sustainable and eco-friendly.
The software contains an image button feature, meaning instead of the regular text buttons, your staff can click on images. This will help them search for specific items on their devices more quickly by selecting an image instead of text.
PocketTouch has an integrated tool for ID verification, so any time your customers use their loyalty cards, your staff can identify their identity photos through the software. It also has an integrated credit and debit card reader, and it’s compatible with Android, iOS, PAX, and Windows devices.
TouchKitchen
With the TouchKitchen software, your kitchen staff will be able to see all the orders on your kitchen display screens.
They’ll be able to manage customer orders more quickly and efficiently without using paper. By excluding printouts and paper from your kitchen staff’s daily routine, the chance of making unwanted mistakes and messing up orders will be reduced entirely.
Whenever there’s a new order via TouchPount, TouchTakeaway, PocketTouch, or ByTable, your kitchen staff will receive it on their display instantly. Therefore, TouchKitchen will diminish the chance of unwanted miscommunication between your team to zero.
Any of your kitchen employees can manage and track the orders as soon as they arrive on the display. Once they receive an order, they’ll be able to start preparing it immediately.
The software can be used on various display screens located in the kitchen and bar area. If you own a bar that serves food, your bar staff will receive drink orders, and your kitchen team will receive food orders.
TouchReservation
TouchReservation is a great solution for businesses that offer online reservations for their customers, like bars, hotels, BnBs, restaurants, cafes, pubs, etc.
With the optional feature TouchReservation, your customers can quickly create bookings by going on your website or mobile app. It’s an excellent addition to TouchPoint, the EPoS till solution, and to ByTable, the app and website system for online ordering.
TouchTakeaway
If you’re in the fast food business, you can benefit by using TouchTakeaway, a no-commission feature for mobile apps specifically tailored to suit the needs of the following businesses:
- Restaurants
- Coffee shops
- Convenience shops
- Stadiums
- Retail shops
- Quick-service restaurants,
- Pubs
- Bars
With TouchTakeaway, your customers can make their online orders whenever they want to by using their laptop, desktop computer, tablet, or smartphone. The feature will provide you with necessary in-depth reports that will help you analyse your business operations and transactions. ICRTouch also has a technical support team that will do SEO optimization for your website so it can be easily found on Google.
ICRTouch can integrate TouchTakeaway into your mobile app, customise your interface design to suit your branding perfectly, and add colour palettes, fonts, images, logos, and icons of your choice.
Additional Features
In addition to the EPoS software solutions, ICR Touch can also provide you with the following:
TouchOffice Web
If you need access to your company’s real-time data, you can benefit from using TouchOffice Web, a back-office tool that’s 100% cloud-based.
You can use this software solution on a desktop computer, laptop, smartphone, or tablet wherever you are and get access to the following:
- Available stock
- Staff details
- Kitchen menus
- Sales
- Historical data and regular reports
- Pricing
TouchOffice Web can be integrated with ByTable, TouchReservation, and TouchPoint. If you’re interested in testing out the demo version, click here and follow the instructions.
ByTable
ByTable is an additional EPoS feature specifically tailored for tablet and smartphone devices. Although it’s suitable for all kinds of businesses in the hospitality industry, it’s a perfect innovative software addition for hotels, large venues, theatres, and stadiums. With ByTable, customers will be able to place food and drink orders, as well as book tickets or a table through your mobile app.
ByTable will automate a large portion of your orders, and it’ll reduce the chance of your staff making unwanted mistakes. Plus, you won’t pay any commission when an order is placed, and there are no transaction fees.
If you’re interested in purchasing ByTable, you’ll get in-person help by the ICR Touch and their partner network’s technical support. With their assistance, you can use a mobile app integrated with ByTable.
SelfService
SelfService is a feature tailored specifically for businesses that offer kiosk ordering options.
You can benefit from SelfService if you want to offer cashless options for payment. Your customers can place their orders through a touchscreen device where they’ll get an option to pay by card or by using a smartphone.
This EPoS feature can speed up the ordering process since your customers will be able to pay instantly after placing their order, without waiting in line.
TouchStock
This feature is specifically created to improve the stock management.
TouchStock can track and monitor your stock items, check the delivery process, scan all the items’ barcodes and generate their labels. Whenever there’s a delivery in process, you’ll be able to track it down and check all its details. The feature can be fully synced with the cloud-based TouchOffice Web+.
CollectionPoint
This display software is specifically created for devices used by customers only. It shows the status of each order and the estimated time for preparation, and it’s the perfect addition for the following businesses:
- Fast food restaurants
- Coffee shops
- Takeaway food kiosks
- Waiting rooms
- Warehouses
- Attractions
CollectionPoint can be integrated into your EPoS software and can be tailored to suit your branding. It’s fully customisable, so you can adjust it with your brand’s logo, colour palettes, font, etc.
Pricing
ICRTouch doesn’t provide pricing details on its website. However, they offer a list of all their partners that sell ICRTouch software solutions in various cities across the United Kingdom, Australia, New Zealand and Africa. You can submit your postcode and address here to see the contact details of the nearest company that sells ICRTouch EPoS solutions.
If you want to contact ICRTouch, you can submit your message here.
Company Background
Founded in 1995, ICRTouch is a UK-based EPoS provider known for its flexible and fully adaptable EPoS software solutions. The EPoS TouchPoint is suitable for all sorts of businesses in the following sectors:
- Hospitality: restaurants, hotels, pubs, nightclubs, takeaways, social clubs
- Retail: grocery shops, convenience stores, delis, warehouses, etc.
- Education: universities, schools
- Entertainment: music events, theatres, stadiums, arenas
The company’s main office is in Isle of Wight, UK, and they have an additional branch in Miami, USA. They also have a long list of accredited business partners across Europe, Australia, New Zealand, and Africa. Most of their partners are located throughout the United Kingdom.
In 2022, ICR Touch received the iTouchies award known as ‘Best UK Install’ for their successful software implementation at the themed park Vectis Ventures.
Reviews
ICRTouch has 257 ratings and an average score of 8.7 (Great) out of 10 points on the UK-based rating platform POS Software. They also received 38 Google Reviews with an average of 4.8 out of 5.0 stars. Additionally, the company has 11 reviews on Trustpilot and an average score of 3.7 out of 5.0 stars.
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A Gwilliam says
No pricing as stated on the google results??????