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Paytel Solutions Payments Reviews: UK Fees & Pricing


By: Ian Wright | Last Updated: April 25, 2025

Paytel Logo

PayTel Solutions has been providing telephone payment processing solutions since 2012.  PayTel is based in Manchester UK.  The company securely processes telephone payments in a quick and efficient manner for businesses of all sizes.

Sections

  • PayTel Solutions Credit Card Processing & Payment Services
  • PayTel Solutions Pricing & Fees
  • PayTel Solutions Features
  • Company Background
  • PayTel Solutions Reviews

PayTel Solutions Credit Card Processing & Payment Services

PayTel Solutions Payments

PayTel Solutions offers integration with all major merchant banks and payment service providers, including Barclaycard, Worldpay and Sage Pay.  Secure telephone payments can be taken from a variety of cards, including those listed below.

  • Visa
  • MasterCard
  • American Express
  • Diners Club International

PayTel Solutions Pricing & Fees

PayTel Solutions doesn’t list its pricing and fees on its website.  These must be obtained directly from the company.

PayTel Solutions Features

  • PCI-DSS Level 1 compliance
  • Automated phone payment solution
  • CRM integration
  • Supports tokenisation
  • Real-time reporting
  • Live agent phone payment solution
  • Bespoke call flows
  • Web management
  • Disaster recovery
  • Repeat payments
  • Call recording
  • 24/7 payment with automated IVR solutions
  • Support with GDPR regulations
  • PayTel Business Assist
  • Audio conferencing

Company Background

PayTel Solutions has its head office in Manchester.  It’s part of BCH Digital Limited, a company which has specialised in innovative Cloud Voice solutions for the last 15 years.  BCH announced the formation of PayTel Solutions in 2011 as a way for businesses to take secure payments over the telephone, while protecting the private information of the payers and so reducing the risk of fraud and returned payments.

PayTel Solutions engages with businesses of all sizes; some of its premium brand names include Just Eat, Puregym, Anglian Home Improvements and Co-op Energy.  PayTel believe that by joining them, it will not only allow your customers to make secure telephone payments 24/7, you will also reduce your agent costs.

PayTel Solutions Reviews

The only online reviews for PayTel are the positive ones on their website.  It’s therefore not possible to give a fair Merchant Machine score at this time.

Website: http://www.paytelsolutions.com

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