eMerchantBroker (EMB) emerges as the nation’s leading high-risk credit card processing company. They specialize in offering credit card processing services to businesses often classified as high-risk.
With a 99% approval rate for applicants, EMB prides itself on accommodating a diverse range of businesses. They can even approve CBD businesses, although they no longer provide credit card processing services to medical marijuana dispensaries due to legal constraints.
Although EMB might not be the most cost-effective option for high-risk businesses, its services are valuable for those who have struggled to secure a merchant account elsewhere.
Prices/Rates
eMerchantBroker doesn’t list their prices online. To receive a tailored rate for your business, you will need to provide some information, such as your industry, the location of your business, the estimated monthly volume of sales, and the services you would like to receive.
To learn the cost of their services, simply fill out the respective form, and eMerchantBroker’s team will contact you with a quote. This approach enables eMerchantBroker to provide a personalized payment processing service that suits your business’s needs.
Services Overview
High-Risk Merchant Accounts
The firm takes pride in maintaining a 99% approval rate, regardless of the merchant type, ensuring that a wide range of businesses can benefit from its services. Moreover, EMB’s application process is completely transparent, with no hidden startup costs or fees.
Industries EMB is known to work with include:
- Online gaming
- Credit repair
- Adult entertainment
- Airlines and travel
- Tech support
- Nutraceutical
EMB’s quick and easy application process enables merchants to get their businesses up and running in less than 48 hours. With a decade-long A+ rating from the BBB, EMB has demonstrated its continued success in supporting high-risk merchants.
Business Funding
Securing funding for your business is essential for growth, and eMerchantBroker (EMB) aims to provide fast and flexible funding solutions tailored to your needs.
ACH Business Funding
EMB offers a funding option based on your monthly sales revenue and gross deposits without requiring a merchant account.
Chargeback Protection
EMB emphasizes the importance of keeping chargeback ratios below 2% and protecting businesses from fraud with real-time data.
Merchant Cash Advances
EMB claims to secure working capital for businesses within 5-7 business days on average.
High-Risk Industries
EMB appears to cater to a diverse range of industries, even those considered high-risk, in providing funding solutions.
Potential Advantages of EMB’s Business Funding
Unlike traditional loans that involve high-interest rates, collateral, and monthly payments, EMB’s business funding aims to provide financial support without these constraints. Additionally, EMB focuses on helping businesses avoid chargebacks, which can be a significant threat.
Application Requirements for EMB’s Business Funding
EMB has designed an online application process that requires you to submit the following documents along with the completed application:
- Copy of passport or ID
- Corporate documents
- One month of business bank statements (if available)
- Bank letter or confirmation of deposit bank info showing business name, IBAN, or Swift information
Chargeback Protection
Chargeback protection is a critical service for businesses looking to dispute unauthorized or fraudulent charges made on their cards. EMB offers a chargeback protection service designed to help merchants work with banks or credit card companies to recover funds and protect against future fraudulent charges.
Chargeback Reduction
EMB’s chargeback mitigation program claims to help merchants reduce chargebacks by 25%, potentially preventing 3 out of every 12 chargebacks.
Enhanced Chargeback Control
EMB collaborates with Ethoca and Verifi and has developed a chargeback alert system, which may offer merchants increased control over chargebacks compared to other providers.
Inclusivity for High-Risk and New Merchants
EMB’s program appears to be more inclusive, catering to high-risk and new merchants who may have been rejected by other chargeback mitigation programs due to bad or no credit history.
User-Friendly Approach
EMB’s chargeback program is designed to be simple for merchants to understand while helping them fight and reduce fraud.
Potential Drawbacks of Chargebacks
When customers dispute charges with their credit card companies, merchants often bear the burden. Dealing with chargebacks can lead to:
- Financial challenges: A high number of chargebacks may cause difficulties in securing licenses or obtaining additional financing.
- Reputation damage: Businesses with excessive chargebacks can experience a negative impact on their financial reputation and growth potential.
Application Requirements for EMB’s Chargeback Services
To apply for EMB’s services, businesses need to complete an application and submit the following documents:
- A bank letter or voided check
- A chargeback ratio of less than 2%
- Three months of bank statements
- Three months of processing statements
- A Social Security or Employer Identification number
- A working website
- Valid identification
Check Processing
Accepting various forms of payment can increase the number of transactions and boost your top-line revenue. eMerchantBroker (EMB) offers electronic check processing services to help businesses expand their payment options, particularly for high-risk merchants.
Checks by Web
EMB’s checks by web service allow customers to purchase goods and services without a debit or credit card. This option provides a safer payment method while reducing chargebacks and fraud.
Checks by Phone
EMB’s checks-by-phone service enables merchants to accept and process checks over the phone. It includes five basic features and additional benefits designed to simplify check processing.
Paper Guarantee
This service aims to minimize the risk associated with check payments by implementing a 5-step process to prevent fraud and protect merchants if a check bounces.
Benefits of eCheck Processing
Merchants can benefit from smaller fees when processing e-checks compared to credit card payments. eCheck processing is particularly popular for high-ticket items such as jewelry and electronics, as well as services like fitness memberships. This additional payment option can enhance customer satisfaction and convenience.
Application Requirements for EMB’s eCheck Processing
To apply for EMB’s eCheck processing services, businesses must complete an online application and submit the following documents:
- Copy of passport or ID
- Corporate documents
- One month of business bank statements (if available)
- Bank letter or confirmation of deposit bank info showing business name, IBAN, or Swift information
Merchant Accounts
EBM provides merchant account services that come with low fees, potential savings, and 24/7 customer support. Merchant accounts allow businesses to accept credit and debit cards online, and EMB positions itself as an industry leader in this area.
Diverse Services
EMB helps merchants securely process credit card payments for various types of businesses, including mail order/telephone order (MOTO) and internet-based companies.
Competitive Rates
EMB claims to offer affordable credit processing rates and additional cost-saving measures, such as ACH processing, secure payment gateways, and chargeback prevention programs.
Up-to-Date Information
EMB’s staff aims to provide clients with accurate and current information on complex credit card processing regulations.
Proven Platform
EMB has developed a platform that continually adds new features to cater to clients’ unique needs.
Considering Bank-Provided Merchant Accounts
While banks offer merchant account services, there are several reasons businesses should carefully evaluate these options.
For one, banks often have fixed prices for their services, which may be higher than those offered by other account providers. Also, banks may impose monthly caps on credit processing volume, potentially limiting business growth.
Application Requirements for EMB’s Merchant Accounts
EMB strives to simplify the application process for merchant accounts. Along with the application, candidates need to submit:
- Valid identification
- Three months of bank statements
- Three months of processing statements
- A Social Security or Employer Identification Number
- A secure working website
- A chargeback ratio of less than 2%
- A voided check or bank letter
Payment Gateways
eMerchantBroker (EMB) aims to simplify the process of obtaining a payment gateway.
Error Reduction
High-risk payment gateways aim to keep the checkout process seamless and error-free, ensuring customers have a smooth experience when purchasing from a merchant’s site.
Quick and Secure Transactions
These payment gateways equip businesses with the security they need so that they can make transactions swiftly and safely between their online stores and credit card processors, keeping their clients safe when purchasing your products.
Global Solutions
High-risk payment gateways not only offer advanced technology for routing systems. They also support different currencies, saving merchants time and effort in processing international payments.
Complete Security and Easy Access
These payment gateways are readily accessible and compatible with the newest web portal interfaces and reporting systems. With access to an application programming interface (API) to gateways and report data, you can have more control over your business’ payment operations.
Online Payment Gateways Business Support
EMB recognizes that merchants have diverse requirements for online payment gateways and aims to help customers find personalized solutions tailored to their needs.
Anti-Fraud Measures
Keeping your business safe is crucial to success, as even small mistakes can lead to significant problems.
Payment Gateways Application Requirements
If you want to accept payments on a high-risk payment gateway, you need to submit the following documents along with EMB’s online application:
- Employer Identification Number or Social Security Number
- Merchant account documentation
- Financial records (3 months)
- Processing statements (3 months)
- Valid identification
- A functioning website with appropriate terms and conditions
Cryptocurrency Payments
Cryptocurrency has evolved beyond a mere trend and is widely regarded as the “currency of the future,” with adoption rates rapidly increasing in recent years.
Merchants can reap several benefits from the expanding cryptocurrency payment landscape, such as swift transactions, global reach, and a reduced risk of fraud.
Security
Cryptocurrency payments provide heightened security compared to traditional payment methods, thanks to their decentralized and encrypted nature, which reduces the chances of fraud and hacking.
Cryptocurrency transactions are executed in real-time or within minutes, unlike bank transfers, which often take longer and are more vulnerable to fraud.
Fair Review Process
EMB’s review process guarantees merchants have no outstanding debts, adverse financial records, or other concerns that may interfere with their ability to handle cryptocurrency payments.
Business Growth
Choosing the right cryptocurrency payment solution is essential for business expansion, as it can increase efficiency and foster trust among networks.
Automated Payments
Automating cryptocurrency payments allows merchants access to various tools related to consumer behaviors and sales, ensuring quick and seamless payment processing.
Worldwide Transactions
As a worldwide payment method, cryptocurrency enables merchants to accept payments from customers all around the world.
Required Documents for Cryptocurrency Payments
To begin accepting cryptocurrency payments, merchants must submit the following documents along with EMB’s online application:
- Bank letter or verification of deposit bank information
- One month of business bank statements (if available)
- Copy of passport or ID
- Corporate documents
Company Background
Located in Thousand Oaks, California, EMB (eMerchantBroker) operates its business at 2985 E Hillcrest Dr, Suite 209, 91360. The company has been operating for over a decade, with its inception dating back to March 31, 2011. EMB is an accredited business, having received its accreditation from the Better Business Bureau (BBB) on April 26, 2012.
EMB is registered as a Limited Liability Company (LLC) and currently employs a team of nine professionals. Throughout its 11 years of operation, EMB has built a reputation for providing comprehensive payment processing solutions, business funding, and other financial services tailored to meet the needs of high-risk merchants and various industries.
User Reviews from Around the Web
- Trustpilot – 4 / 5 (based on 10 reviews)
- Better Business Bureau – 4.2 / 5 (based on 11 reviews)
Overall it secures a 4 out of 5, however, it’s worth noting the number of reviews is quite low.
User Reviews
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