Access PaySuite is a payment processing platform whose main goal is to bring direct debit services to businesses of all sizes and types and ensure they get paid on time. They also offer direct credit, online card payments, on-demand pay, and many other services.
Industries they’ve been serving so far are insurance, non-profit, finance, lottery, utilities, healthcare, social care, education, travel and tourism, membership, and accounting.
Access PaySuite is backed by one of the top 10 UK software companies, The Access Group, and it’s used in more than 15 industries. They’ve handled more than 100 million transactions for over 5000 customers, worth £988 billion.
Some of their clients are the UK Government and the public sector, and they have partnered up with CashFlows, CiviCRM, PayPoint, and CAF Bank.
Sections
Prices/Fees
Access PaySuite offers three pricing tiers that are very straightforward and have no hidden fees.
Ignite
The Ignite package offers a great deal to organisations just starting their payments journey and looking for an efficient payment gateway setup.
The software subscription starts at £40 per month and has a fixed transaction fee. Businesses that opt in for this pricing package can expect a high degree of flexibility regarding collection dates and frequency, while regular payments will be automatically collected.
They will also have an easy login to the portal dashboard and good visibility of payments for easy tracking.
A fully branded payment experience is not available at this pricing tier, nor is the company’s name on the customer’s bank statements or API software integration.
On the other hand, it’s possible to move existing customers to Access Paysuite smoothly and obtain detailed reporting.
The package provides Bacs-compliant communication service and customer support, and it’s approved by FCA and has a DD guarantee.
Evolve
The Evolve package is an optimal solution for growing businesses and organisations. The software subscription also starts at £40 per month, but there is a volume-based transaction fee.
In addition to the perks and benefits described in the ignition package, businesses can also expect to have their name on customer bank statements and API software integration. However, a fully-branded payment experience is not available at this price tier.
Accelerate
Clients who have their own Service User Number and want a fully branded payment experience for their customers should opt for the Accelerate pricing package, which comes with a volume-based transaction fee.
The software subscription for this package also starts at £40 per month, and it involves the same perks as the previous two packages with the fully branded payments experience included.
Custom Pricing
Businesses with a large transaction volume can ask for custom pricing by requesting a price enquiry through the company’s website.
Product/Service Overview
Access PaySuite offers a whole myriad of services suitable for any f business or organisation in need of efficient payment processing.
They offer an automated, cloud-based payment solution that gives their clients more than needed agility to turn market demands into opportunities to make a profit.
Here’s an overview of the Access PaySuite services.
Online Card Payments
To make sure that their users can receive safe, secure, and hassle-free card payments from their customers, Access PaySuite has built an online card payment service. This service enables businesses to offer a wider selection of payment methods, from debit and credit cards to PayPal, and many other options.
Access PaySuite supports a huge variety of payment channels and makes setup, acceptance, and management of payments a breeze. In most cases, clients will receive their payment as quickly as one day after the completion of the transaction. This whole schema improves customer experience, which helps businesses build stronger relationships with their clients.
Online Card Payment service requires no set-up fees, and transaction fees start at 1.4% and 20p per transaction. There is a possibility of customised pricing for businesses with a large transaction volume.
Direct Debit
Direct Debit is a payment collection service designed by Access PaySuite that ensures their clients receive their payments on time, without exception. They take care of their users’ recurring payments and secure their cash flow while reducing operating costs and making business management simpler and more efficient.
Thanks to the cutting-edge software technology they’re using, Access PaySuite is able to reduce payment failure through automated payment retries. This makes their users’ cash flow consistent and reliable.
Access Pay Suite leaves its users to choose whether they’ll use their portal, API, or submit their Bacs files manually. Regardless of the method they choose, their payments will still be collected on predefined dates and with a predefined frequency.
If needed, they offer assistance with immigration to the Access PaySuite system and also with setting up paperless Direct Debit.
Access PaySuite makes its comprehensive reporting suite easily accessible to its users, making payment reconciliation a breeze. Their users can always count on full transaction visibility.
Finally, the Direct Debit API integration enables a seamless connection between Direct Debit payments solutions, business software, ERP, accounting system, CRM, and many other software solutions a modern-day business may be using.
Direct Debit Bureau – Accelerate
Direct Debit Bureau is the ideal solution for businesses that have their own Service User Number from Bacs. Having their own SUN gives businesses more flexibility, as they become formally registered with Bacs. To be granted a SUN, businesses usually need to exceed £1 million per year in turnover. Access PaySuite offers assistance in SUN applications to businesses that meet the criteria.
The reason why the Bureau Service is called Accelerate is because users get to focus on developing their businesses, while Access PaySuite deals with their Bacs reports and submissions, and takes action on any incorrect details, amendments, cancellations, and unpaids. This saves businesses an immense amount of time and helps them accelerate their growth.
Access PaySuite also enables its users to automate their processing, review their success rates, and track their Debit Debits via Access PaySuite API or portal.
Direct Debit Facilities Managed Service
The facilities-managed service is another perk designed for organisations with their own SUN. It refers to the Direct Debit collection from customers through a third party, which, in this case, is Access PaySuite.
Users’ business names will appear on their customers’ bank statements. Every time the customer wants to check where their money has gone through their bank statement, instead of seeing Access PaySuite, they will see the name of the business providing them with the desired product or service. This can contribute to users’ brand recognition and the reduction of cancellations.
Businesses that wish to opt for facilities-managed service only need to provide their data and Access PaySuite will complete the entire collection and Bacs submission for them.
Integrated Payments
Access PaySuite provides integrated payment solutions that can be seamlessly incorporated into the existing software solutions for business, accounting, CRM, etc. No manual admin is needed, which reduces the risk of human error. All payments are set up and processed automatically.
Because every business model is unique, Access PaySuite tries to bring customised solutions to their users that will provide them with the exact information and services that match their business profile. Their Direct Debit collections system is easy to embed with Xero, Salesforce, and other important business software solutions. The system is FCA-accredited and features a high-security level.
On-Demand Pay
Thanks to the on-demand payment option, businesses can future-proof their payrolls and allow their employees to be flexible with accessing certain percentages of their wages before payday, at no cost to the company.
Access EarlyPay gives employees the security they may need in the most urgent moments and puts them in control of their finances, without having to rely on bank credits and loans with high interest. This facilitates employee retention and a positive workplace climate, as it builds trust between the employer and the employee.
The whole process brings no additional cost or complication in the payroll processes. The EarlyPay automated software solution does all the administrative work, like sending the money to the employee and logging the withdrawal into the company’s system.
Once the regular payday comes, employees will receive their wages with withdrawals and fees listed as deductions on their salary reports.
Direct Credit
Access PaySuite handles more than just incoming payments. It helps businesses take full control of their outgoing payments as well, be it dividends, pensions, or benefit allowances. Access PaySuite has built a system to streamline regular payouts for their users and ensure that people are instantly credited.
This helps cut down on admin work, allows shifting from checks to environmentally-friendly solutions, and makes quick, hassle-free solutions a reality.
Business Operations
Besides the high-standard service quality, Access PaySuite also offers customer service run by their team of experts. If their users encounter an issue at any given moment during the night or day, their Support Centre team is waiting to answer their call or email.
Company Background
Access PaySuite has been around for more than 20 years. They operate across more than 15 industrial sectors, offering seamless payment processing solutions to businesses that need to remove the complexity from their admin work and dedicate more time to what really matters.
Access PaySuite currently meets the highest regulatory compliance standards, ensuring confidence, protection, and safety for its users.
They have been authorised and regulated by the Financial Conducted Authority (Firm Reference number: 730815) and their Direct Debits bureaus are approved with the highest Bacs inspection level.
The company is backed up by The Access Group, one of the UK’s top 10 software companies.
User Reviews From Around the Web
There are very few user reviews of Access PaySuite on the web, which makes it a bit challenging to get an objective insight into the possible challenges and benefits of doing business with this company from the eyes of their users.
Here’s what we could find.
- Trust Pilot – 4.6/5 (total number of reviews 237)
- 89% rated Access PaySuite with 5 stars.
- 8% rated with 4 stars.
- 2% rated with 3 stars.
- 1% rated with 1 star.
User Reviews
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