ZPeCommerce eCommerce Reviews: UK Fees & Pricing

Note ZPeCommerce eCommerce closed down in December 2023.

ZPeCommerce is based in Stanley, County Durham and is part of Zak Patrick Ltd.  The company started trading in January 2011 and is a private company with two directors, Mr John Maddison and Mrs Karen Maddison.  The company gives online traders the opportunity to build a free eCommerce store.

ZPeCommerce eCommerce Plans and Pricing

ZPeCommerce has a selection of four plans for it business clients and offers a 14- day free trial: –

Lite – Free – ‘Testing the waters?’

• No transaction fees
• Add your own domain for free
• Upgrade any time to a paid account
• No SSL certificate
• No mailbox included
• Sell up to 30 products
• Create up to 50 pages
• PayPal payments only
• Unlimited bandwidth

Startup – £3.99 per month (£47.88 billed annually) or £6.99 per month

• No transaction fees
• Add your own domain for free
• 1 free domain registration with annual subscription
• Free SSL certificate
• 1 mailbox
• Sell up to 2,500 products
• Create up to 500 pages
• All supported payment methods
• Unlimited bandwidth
• Blog
• Product variations
• Additional product photos
• 100 discount vouchers
• Custom shipping rules
• Monthly backups included
• Theme editor

Startup Plus – £5.99 per month (£71.88 billed annually) or £8.99 per month

• All features included in Startup, plus
• 5 mailboxes
• Sell up to 5,000 products
• Create up to 1,000 pages
• 1,000 discount vouchers
• Weekly backups
• Health check
• Product reviews
• Google Shopping integration
• Custom CSS editor
• Store analytics
• Mailchimp integration

Fully Loaded – £7.99 per month (£95.88 billed annually) or £10.99 per month

• All the features of Startup Plus, plus
• 10 mailboxes
• Unlimited products
• Unlimited pages
• Unlimited discount vouchers
• Daily backups included
• SEO tools
• Automatic store optimisation
• Facebook store
• eCommerce analytics
• Template editor
• Digital downloads

Source:  ZPeCommerce Pricing

To see how they compare, have a look at: UK Merchant Account and Debit Card Processing Fee Comparison.

ZPeCommerce Features

• Free domain
• Free SSL
• Unlimited bandwidth
• Customer management
• Order management
• Related products grouped
• Mailchimp integration
• Health check
• Digital downloads
• Fully responsive e-Commerce dashboard
• Multi-Currency
• Live chat
• 24/7 customer service

Company Background

ZPeCommerce is part of Zak Patrick Ltd and has its head office in Stanley, County Durham.  The company was founded in January 2011 and offers reasonably priced eCommerce packages to businesses that wish to sell online.  ZPeCommerce’s packages allow online sellers to have a free eCommerce website up and running within an hour.

ZPeCommerce Pros & Cons

The following pros and cons are based on information available on ZPeCommerce’s website and from reviews on Trustpilot and Facebook.

Pros:

• Excellent customer service
• User friendly
• Great for people with little technical knowledge
• Good value for money

Cons:

• Confusing PayPal format for customers
• Lost domain name

ZPeCommerce Reviews

• Trustpilot: 4.8 out of 5 based on 128 reviews
• Facebook: 4.9 out of 5 based on 39 reviews

Based on the reviews on the above sites, our Merchant Machines score is 9.7 out of 10.

Website: www.zpecommerce.co.uk