Yoello is a Cardiff-based fintech company that provides ordering devices in addition to a mobile payment platform for the hospitality industry. You’ll get access to various business tools and features, as well as more than 100 POS integrations. Although they don’t sell their own POS software, they can install your preferred POS solution on any of their hardware devices.
Here’s all you need to know about Yoello.
Sections
Payment Products
Yoello offers plenty of payment products for restaurants, bars, bakeries, coffee shops, nightclubs, breweries, hotels, fast food restaurants, food trucks and kiosks, sports clubs, and any other type of hospitality business. If you’re interested in trying out their services, you can book a quick demo for any payment product and find out if it meets your company’s expectations.
Here’s a brief overview of Yoello’s payment products and their essential features.
Pay by Bank
The Pay by Bank feature lets you save money on your company’s transaction account and transfer payments quickly and safely. Yoello is 100% authorised to maintain full financial conduct authority (FCA), so making transactions via this tool is as safe as it gets. Also, this feature is much more affordable compared to transactions by credit and debit card since the fees are much lower.
With this innovative method, each transaction will be processed in just a few seconds, so managing your company’s finances will be much easier and quicker than ever.
Order at Table
Did you know that by automating the ordering process, your guests will get their orders much faster compared to the old-fashioned way of waiting for the staff to come and collect their orders? Your company’s overall table turn will grow by approximately 40% if you add an automated feature for making table orders.
The Order at Table feature is specifically designed for any type of hospitality-oriented business that has a lot of daily customers and wants to avoid being understaffed during peak working hours. Fast food or street food kiosks, pubs, and large-sized restaurants benefit the most from this feature.
This feature lets your guests make their orders from the comfort of their table. By scanning a QR code with their smartphone, they can browse through your menu and click on each item they want to order. Once the order is ready, they can pay by using the same feature, so your staff won’t need to go back and forth bringing your guests their bill and waiting for them to pay.
The best thing about this feature is its accessibility and user-friendly design interface – your customers will be able to use it without any difficulties. Also, they won’t need to download an additional smartphone app since they’ll simply be redirected to your website once they scan the menu.
The feature can be integrated with your POS, so you’ll be able to control your stock items, track each order, and go through regular daily reports to find out if there are some payment or order discrepancies.
Click & Collect
Click & Collect has become one of the quickest-growing features in the hospitality industry in the United Kingdom – in 2022, approximately 13.9% of online orders in the UK were created with it.
The Click & Collect feature is a great option for hospitality businesses that want to add an online ordering option for customers who want to make orders from the comfort of their homes. Once they make an online order using their smartphones, they can pay for it via your website or mobile app and choose a specific time when they’d be available to collect their order.
Donation Software System
The donation software system is a feature that makes Yoello stand out among other similar companies that offer payment and POS services for UK-based hospitality businesses.
Yoello’s donation system is QR-based, so if your customers want to make a donation, all they need to do is scan a code, enter their preferred amount of money they’d like to donate, and click “Pay.”
Customers won’t need to download a smartphone app to make a donation. Once they scan the QR code, they’ll be redirected to a donation platform where they can donate an amount of their choice. The feature supports payments by all major debit and credit cards. It also supports contactless smart pay, such as Google or Apple Pay.
Another great thing about this feature is its very low transaction fees and additional reporting features, such as in-depth business analytics and customer in-depth data. By having access to this information, you’ll always be able to see how many people donated and how much they donated for each campaign. This data will help you measure the success of all of your donation campaigns.
Pay at Table
The QR-based Pay at Table feature is a great addition for businesses that would like to add an extra payment option for their customers. Guests will be able to split or pay their bills as well as tip via Google and Apple Pay.
The Pay at Table software can be integrated with the point-of-sale software the company uses, so all of the payments will be automatically processed in just a few seconds.
According to Yoello’s analytics, the Pay at Table feature will increase the speed of your company’s table turnover by around 30%. It will also improve tip percentage, even when the bills are on the lower side.
If you’re interested in learning more about this feature, here’s a YouTube link to Yoello’s commercial for the Pay at Table feature.
Delivery
Yoello developed a delivery software system that’s affordable and easy to use. This feature is a great option if you want to offer takeaway delivery to your customers. Plus, it comes with various pre-integrated add-ons as a result of Yoello partnering up with a plethora of sustainable businesses that offer delivery services. Therefore, you’ll be able to choose the ones you’d like to collaborate with the most.
The delivery feature is also connected to Gigable, a platform where you can find delivery workers and use various tools for delivery management, such as tracking the delivery route of your drivers and daily analytics of delivery orders.
If you’re also using the Click & Collect and the table ordering services by Yoello, you can switch off the delivery feature and turn it back on whenever you want.
Quick Pick-Up
The pick-up service by Yoello can be a great asset to all types of businesses in the hospitality industry, especially ones that have many customers on a day-to-day business. The feature is also great for large-sized events, such as concerts, street food events, festivals, or open-cinema nights.
With the pick-up service, your customers will be able to pay and take their food and drinks from specific collection areas. By scanning a QR code from their location, they can make an order and pay for it immediately. Once the order is ready, they’ll receive a notification to get it from the pick-up point.
This feature can come in handy for your staff as well since they won’t need to go back and forth to deliver orders.
Additional Features
In addition to the general services Yoello provides, they can also integrate their software with an electronic point-of-sale. At the moment, Yoello is partnered with more than 100 EPOS providers.
Here are some of the most frequently used software solutions with Yoello:
- Auphan
- Aldelo
- Cluster
- CashPad
- CheckOut Point
- EPOS Direct
- Deliverect
- Epos Now
- GLOP
- Infocaja
- Emperium POS
- Hippos
- Clyo Systems
- Clover
- Leeroy
- OnlinePOS
- OVVI
- Nomee
- Omega
Partnerships
Yoello has partnered with various companies that offer add-ons and integrations with the mobile ordering software platform. The company is looking for new partner businesses that provide multiple services in the charity, retail, and hospitality industries. There’s also an option to calculate how much you’d make monthly if you partner up with Yoello on the company’s website.
If you become partners with Yoello, you’ll need to sign a contract and start implementing the referral management scheme that will help you generate extra funds. Here are three different ways in which Yoello pays their partner companies when they make a successful referral:
- £150 for any new referral
- Regular shares of the commission annually
- Payouts that are processed on a quarterly level
If you are interested in becoming a partner with Yoello, you can do so by approaching them via their website or by sending them an email at sales@yoello.com.
Prices and Fees
Yoello doesn’t provide any information on their products’ prices and fees. If you’d like to get more details, you’ll have to contact their customer support.
Here’s the company’s contact information:
- Phone: 0330 818 0264
- WhatsApp: 07360 542602
- Email address of the technical staff: support@yoello.com
- Sales: sales@yoello.com
- Marketing: marketing@yoello.com
- Charities provided by Yoello: charities@yoello.com
- Address: Brunel House, Yoello, 2 Fitzalan Rd, Cardiff CF24 0EB, United Kingdom
You can book a free demo for 45 minutes if you’d like to check out Yoello’s products for yourself and see if they meet your expectations.
Company Background
Based in Cardiff, Wales, Yoello is a company that can provide you with a platform for making quick mobile orders and POS integrations from various POS companies.
The company sells the following products:
- Table ordering feature
- Table payment feature
- Bank payment options
- “Click & Collect”
- Delivery Options
- Pick-Up Options
- Charity
The company was founded in 2019, and since then, it has received plenty of tech-based awards. In 2021, Yoello received six awards, two at FinTech and four at Wales Start-Up.
To keep in touch with the latest news on the company, you can follow their online blog, where they post about their new products and features and about additional activities and novelties in the tech software business.
Reviews
Yoello received 62 ratings on Trustpilot and has an average score of 3.9 out of 5.0 stars. Most reviewers left positive comments on Yoello’s products and services, but the last few reviews presented the company in a very negative light.
The company also received 21 votes on Glassdoor and an average score of 4.3 out of 5.0 stars. It also has 17 reviews on Google Search and an average of 3.9 stars out of 5.0.
User Reviews
Review Summary
Recent Reviews
There are no reviews yet. Be the first one to write one.