Paymentsense was started in 2010 by two young entrepreneurs who realised that SMEs needed a way to overcome high machine fees and expensive merchant services.
Today, Paymentsense provides affordable merchant services to over 60,000 small and medium businesses in the UK and processes over £5 billion worth of credit card payments annually.
Paymentsense Credit Card Processing & Payment Services
Paymentsense has a range of payment solutions for accepting payments over the phone, online, via invoice or in person. Paymentsense accepts the following means of payment:
- Visa
- Mastercard
- American Express
- Apple Pay
- Android
- Maestro
- Contactless
Other Paymentsense Products and Services
- Plus+: Leisure and business offers through Paymentsense rewards programme
- Custom Gift Cards: Boosts brand awareness and improves cash flow
- Performance Reports: Weekly snapshot of your latest sales figures
- PCI Compliance: PCI phone validation service
- Automated till roll replacement
Paymentsense Pricing & Fees
Paymentsense doesn’t state its pricing and fees on its website. It appears their contract length runs from 18 months to 60 months, with locked-in rates decreasing as the contract progresses. Transaction fees vary depending on the type and size of the business concerned.
To see how that compares have a look at: 2019 UK Merchant Account and Credit Card Processing Fee Comparison.
Paymentsense Features
- Fraud screening
- Countertop PDQ machines
- Portable devices
- Mobile card machines
- Payment gateways
- Virtual terminals
- Merchant accounts
- Multiple shopping carts
- Pay now buttons and email
- Electronic invoices
- Gratuity add-on
- Mobile top-up add-on
- 24/7 customer service
Company Background
Friends George Karibian and Jan Farrons founded Paymentsense in 2010. They realised that small businesses in particular were battling to make a profit, when paying high credit card processing fees. The young company founders realised that they ‘could use the buying power of thousands of businesses to improve the rates and bring the prices down to support small businesses.’
Paymentsense is based in the UK and is an agent of First Data Europe Ltd. The company has won many awards for its business services. This year the company has been nominated for the Customer Focus Award at the Lloyds Bank National Business Awards 2017 and the Samsung Innovation Award. The latter award is for ‘Connect’, Paymentsense’ latest integrated payment solution.
The company tries to get their customers up and running within 3 days of signing up. For companies who need payment gateways for their eCommerce businesses, Paymentsense can get everything in place within 24 hours.
Paymentsense has earned a good reputation for its customer service. The company aims its services at small businesses. Some business owners may have little or no experience with card processing technology which is why Paymentsense have designed their packages with this in mind. They combine cutting edge technology with ease of use and a 24/7 customer service team.
Paymentsense Pros & Cons
The following pros and cons are based on information available on Paymentsense’s website and reviews from Trustpilot and Review Centre.
Pros:
- Good customer service
- Quick set up
- Affordable rates
- Easy to use system
- Locked-in rate guarantee
Cons:
- Locked-in contracts
- High contract cancellation fees
- Contracts not always fully explained
- Hidden service fees
Paymentsense Reviews
- Trustpilot: 8.1 out of 10 based on 3,672 reviews
- Review Centre: 2.4 out of 5 based on 144 reviews
Website: www.paymentsense.co.uk
How Does Paymentsense Compare?
Paymentsense hasn’t published its fees online, so it isn’t easy to compare directly with other payment gateways and merchant accounts. Go to the company’s request a quote page for a direct quote. You can also read more on our merchant account comparison page.