Merchant Machine

Ogone Payments Reviews: UK Fees & Pricing


By: Ian Wright | Last Updated: April 25, 2025

Ogone is now part Ingenico. Therefore this page is no longer being updated.

Ingenico Logo

Ogone is the name used for an Ingenico ePayments platform which includes Ingenico Collect.  The company has more than 65,000 business clients in over 120 countries around the globe; helping them to take secure online and mobile payments.

Ogone Credit Card Processing & Payment Services

Ogone Payments

Ogone has a range of over 150 payment solutions for accepting payments online and via the phone, including: –

  • Visa
  • Mastercard
  • American Express
  • JCB
  • PayPal
  • Diners
  • Discover cards
  • iDeal
  • SOFORT
  • Giropay

Other Ogone Products and Services

  • Ingenico Collect: Allows merchants to offer the preferred payment method in many different countries with ease.
  • Mobile Money: International mobile payment solutions.

Ogone Pricing & Fees

Ogone has a range of pricing plans to various business types, however, there are no fees quoted online.  Note that Ogone doesn’t charge a set-up fee.

  • Starter
  • For small businesses looking to accept phone and mail order payments
  • Premium
  • For larger businesses looking for a complete package
  • Enterprise
  • For businesses looking for a customisable online and mobile solution

Source: Ogone/ingenico Pricing

To see how that compares have a look at: UK Merchant Account and Credit Card Processing Fee Comparison.

Ogone Features

  • Fraud screening
  • PCI DSS compliance
  • 24 languages
  • Real time payment checks
  • 3-D secure
  • API
  • Account integration
  • Activity dashboard
  • Billing and invoicing
  • Customisable reporting
  • Electronic payments
  • Invoice management and processing
  • Multi currency
  • Real time data
  • Recurring billing
  • White label gateway
  • Shopping cart connections

Company Background

Ogone was originally known as Abssys Consulting.  It was a Belgian company, founded in 1996 by Harold Mechelynck and Thierry Pierson.   Ogone became the first payment services provider in Europe to develop and integrate 3-D Secure, enabling companies to take remote payments.  The company grew and opened offices in Germany, the Netherlands, France, Austria, Switzerland, the UK, the USA and the UAE.

In 2010, US based Summit Partners invested an undisclosed sum into Ogone.  The following year, Ogone bought EBS, India’s second largest payment provider.  This was the company’s first purchase outside Europe.  Ingenico acquired Ogone in 2013 and in 2014, the company became part of Ingenico Payment Services.

Ingenico is a French company, founded in 1980 by Jean-Jacques Poutrel and Michel Malhouitre.   Its headquarters are in Paris, but it has offices dotted around the globe.  The company now employs over 7,500 people worldwide, with 450 staff manning the main offices in northern Europe.  The company has two dedicated customer service centres in the UK which receive nearly half a million calls year.

Ogone Reviews

There are very few Ogone reviews online.  Trustpilot has three negative reviews, mostly complaining about poor customer service.  This lack of online reviews makes it difficult to give an unbiased Merchant Machines rating at the moment.

Website:  www.ingenico.co.uk

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