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Compare UK Card Machine Processing & Merchant Accounts Fees

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2019 Kounta Point of Sale/Epos Reviews: UK Fees & Pricing

Kounta Logo

Kounta is a cloud-based POS product which works on any hardware and is suited to the hospitality and retail industries.  It has a large selection of add-on options and can be used for startups through to businesses that work from more than one location.

Kounta Point of Sale/Epos Plans and Pricing

Kounta has three plans to offer its customers: –

Sell – $50 per site per month

  • Core, easy to use point of sale
  • Detailed reporting
  • Real-time inventory
  • 1 device

Manage – $100 per site per month

  • Core, easy to use point of sale
  • Detailed reporting
  • Real-time inventory
  • 2 devices
  • Account sales
  • Wastage
  • Clock in, clock out
  • Table management
  • 24/7 phone support

Extend – $150 per site per month

  • Our core, easy to use point of sale
  • Detailed reporting
  • Real-time inventory
  • 3 devices + $25 per extra device
  • Account sales
  • Wastage
  • Clock in, clock out
  • Table management
  • 24/7 phone support
  • Staff level order control
  • Streamline ordering with courses
  • API access

Hardware

  • Kounta Connect Bundle – $1,146.90
  • Selection of printers
  • Selection of iPad stands
  • Bluetooth barcode scanner – $229

Source: Kounta – Pricing

To see how they compare, have a look at: 2019 UK Merchant Account and Debit Card Processing Fee Comparison.

Kounta Features

  • Customisable point of sale
  • Easily set up multiple sites and registers
  • Runs on any device
  • Doesn’t require the purchase of new hardware
  • Add menu items
  • Add variants to menu – e.g., small or large
  • Add modifiers – e.g., soy milk, almond milk
  • Option sets – e.g., breakfast deal of the day
  • Sell by quantity
  • Add notes – e.g., crispy bacon
  • Build your table layout
  • Manage prices, taxes, discounts and surcharges with ease
  • Setup multiple payment options
  • Take orders from anywhere
  • Handle payments quickly – split bills, add tips, surcharges
  • Assign orders to tables, print dockets in the kitchen or bar
  • Customer VIP accounts – discounts and promotions
  • Detailed business reports
  • Integrate with other technologies you use
  • 24/7 support via email, phone or chat

Company Background

Kounta was founded in 2012.  It’s an Australian company with offices in Sydney, Australia and Palo Alto, California.  Kounta was released the year the company was founded and was unique at the time, with its ability to be used on any hardware.  The company launched its product in the States in 2015.  Kounta’s North America president, Jason Seed said, “Kounta has been built as an open platform that integrates with other systems, allowing small businesses to choose the payments provider, accounting software, or ordering applications that best suit them.”

Kounta POS/EPOS Pros & Cons

The following pros and cons are based on information available on Kounta’s website and from reviews on Trustpilot.

Pros:

  • Easy and intuitive system
  • Easy to train staff to use it
  • Excellent customer reward system
  • Cost effective

Cons:

  • Cloud based software can let you down when really busy
  • Service and cash up can be affected when system goes offline
  • Functionality limiting for larger, established businesses
  • A little expensive for a new business

Kounta Reviews

  • Trustpilot: 3.8 out of 5 based on 2 reviews

Based on the reviews on the above site, our Merchant Machine score is 3.8 out of 5.

Website:  https://www.kounta.com

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