Intelligent Retail is a Newbury-based EPoS provider that sells EPoS software and hardware solutions for retail businesses. Their flexible and user-friendly software is called Connect EPoS, so let’s cover its features as well as the hardware options on offer.
Features
The Connect software has many diverse features that can be useful for all kinds of retail companies – from solo retailers to multi-chain businesses that operate in different cities, regions, or countries. It can be adjusted to fit any retail company’s wants and needs. Here are some of its basic features.
Innovative technology: As the name suggests, Intelligent Retail’s number one priority is using innovative technology to create the best software possible. The Connect EPoS software is perfectly compatible with Windows computers, smartphones, laptops, or tablets, so you won’t need to pay for additional operating servers.
The architecture used to install it is called “Smart Client.” Although the software doesn’t need internet to be used, which makes it a pretty reliable option for retail businesses, internet connection is required for back ups and updates.
Stock monitoring and assessment: With the Connect EPoS software, you’ll always be able to keep a close eye on your stock. By staying informed on your stock daily, you can increase your annual profit margins since you’ll know precisely when to restock specific items or stop ordering some products from your suppliers.
On average, companies that use this software get their overall profit to increase by about 2%. Intelligent Retail says that many of their clients believe they’ve paid out their Connect software in the first six months and some in the first twelve months of using it.
Product categorisation: The software comes with many possibilities and features, one of which is its excellent design management. You can put all of your products into different folders, and you’ll always know which product is available and which one needs to be ordered from your suppliers.
There’s also an option to add tags and filters where you can write down details about each item or item group. The software also gives you suggestions on specific products that need to be restocked. To see them, all you need to do is click on “suggested” and prepare your order.
Multi-level EPoS access: The software can be used by multiple people at the same time, and you can choose who to give access to. Since its interface design is quite minimal and simple, your staff won’t need more than a few days to master it and learn all about its features. You can set up your staff’s accounts, and they can choose a password they’ll use. Once they gain access to their accounts, they can use them to perform transactions, add discounts to selected items, prepare receipts, make returns or deposits, scan and search for products, and much more.
Regular data reports: Connect will create regular data reports on employees’ performance, product availability and popularity, and customer transactions and sales. By monitoring and analysing these reports, you can find out whether your customers have had a positive or negative experience, and you’ll know your company’s pros and cons.
The data reports show you your most profitable items, suppliers, and store departments. You can also select the option to see specific dates when products are in stock. You can use the tags and filters to find the exact data you want.
Orders management: The Connect EPoS solution has a module uniquely designed to manage your orders. This module makes an in-depth analysis of your selling and purchasing patterns, which can essentially help you find out how to decrease your ordering costs if necessary. The software also has a system integration that allows you to make orders. Whenever you use it, you can directly send out your orders to different suppliers and track their delivery.
Multi-management: As mentioned above, the software is a perfect option for small, medium, and large-sized retail businesses. Even if you have businesses nationwide, you can manage them by entering your account from your company’s main office or any other place worldwide.
Using the Connect software solution, you can create new product purchases and follow the stock delivery from the comfort of your office. Also, you’ll have the option to manage and delete the products and their prices in all your shops straight from your computer. There’s also an option to receive the data reports via email as soon as the software automatically creates them or in a specific period of the day/time.
Hardware
In addition to their EPoS software, Intelligent Retail also provides hardware solutions, which are available for purchase at Intelligent Retail’s online shop.
Display Hardware
DANDY: One of their most popular devices is their sleek and minimal touchscreen DANDY. The device is created using the newest technology provided by Intelligent Retail and is powered with the company’s Connect software. It has a thin base where all the cables and connectors are perfectly placed. It has an i3 processor (Skylake) and the RAM is 4-8 GB. You can order it in white or black, and you’ll get a three year warranty, with the possibility to prolong it up to five years.
Display for customers: The two-line display that Intelligent Retail sells is specifically designed to improve your customers’ shopping experience. Using it, they can make their purchases quickly by following the easy steps on the large display screen. This display has been designed in a way that complements the terminal and the barcode scanner.
Rear display screen: In addition to the customer display, Intelligent Retail sell two rear screens: 15″ and C8″. These additional displays are placed in front of your staff’s touchscreen to show various product information to shop visitors while they’re standing at the checkout. You can use them to show your customers product info, ads, special offers, etc.
Chip & Pin and Printers
Printer for receipts: The TP85 printer is a fast thermal-based printer for printing receipts. They have an opening in the front to fit under any desk or table ideally. They can be connected to your touch screen device using RS232, Ethernet, or a USB cable. At the moment, they’re available either in white or black.
Chip and pin: With Intelligent Retail’s chip and pin device, customers can make payments quicker than ever due to its use of a broadband connection. It supports contactless payment by any type of card, as well as payment with an Android or Apple smartphone. If the terminal stops working, you’ll get a replacement the next working day.
Thermal printer for labels: Known for being a durable device, Intelligent Retail’s printer for barcode labels is a compact, user-friendly solution. It prints out labels with a high 8-dot resolution.
Cash Drawers and Advanced Scanners
Scanner device: The Oxhoo BC3611D/2D is an advanced laser device used for scanning barcodes. It comes with a sleek stand that will fit perfectly on any desk. When you scan a product’s barcode, the device will buzz to confirm the operation. The scanner is currently available in black.
Cash drawer: Intelligent Retail’s compact and secure cash drawer comes with several compartments that are fully flexible and can be removed at any time. It weighs 7 kilograms, so you can move it around your store whenever necessary. The cash drawer can be attached to any of your receipt printers by using RJ11, a 4-pin gadget used for connecting various kinds of devices.
Handheld gadget for product scanning: You and your staff can use the scanner device to count and categorise your stock quickly and efficiently.
It’s pretty simple and user-friendly device that doesn’t need any additional updates. The scanner can check the label and prices of each item in your shop and help you control and monitor your stock anytime.
Additional Hardware
Barcode Connect: This barcode scanning tool is used for searching and scanning product barcodes. When the product you’re searching for with Barcode Connect doesn’t exist in the software, the scanner searches through Intelligent Retail’s cloud server and provides the item’s data.
The data you can retract with the help of this device can consist of various product images and descriptions. There’s an option to download your product barcode straight to your Connect software.
Additional services
In addition to selling EPoS software and hardware solutions, Intelligent Retail offer online and digital marketing services.
eCommerce platform
The company can provide a responsive and modern-looking eCommerce platform and integrate it into the Connect software solution. All their website solutions have a straightforward user interface design that can be adjusted to fit various screen dimensions and devices.
The SEO-friendly eCommerce website is designed by Intelligent Retails’ design team and is monitored by a technical support team that’s based in the United Kingdom. Its responsive and straightforward user interface design can be adjusted to fit various screen dimensions and devices.
Amazon and eBay Integration
Additionally, Intelligent Retail can integrate your EPoS system with eBay and Amazon. By doing so, you can instantly sell your products on eBay and Amazon. Anytime you sell an item on these platforms, you’ll get a message in your account, so you’ll be able to always keep a close eye on your stock.
Digital Marketing Services
Intelligent Retail offer various digital marketing services that are carefully tailored to each of their customer’s wants and needs. The company sets up a marketing consultant for each client whose primary job is to meticulously analyse your business and find suitable ways to improve it as quickly as possible. The company offers the following services:
- SEO: By applying various SEO strategies, Intelligent Retail has managed to increase their past clients’ organic traffic by an astonishing 392% in a half-year period. Intelligent Retail can optimize the online content of any retail business and increase weekly customers and website visitors in a short period.
- Google Ads: PPC Google Ad campaigns can be a real game-changer for any business that’s looking to get an excellent ROI. Intelligent Retail is partnered with Google, and their marketing staff knows exactly how to craft the perfect PPC campaign for any kind of retail business.
- Blogging: If you’d like to add a blog section to your website, Intelligent Retail can do that for you. Once the page’s design is ready, digital marketing staff can enrich it with blog posts of your choice.
- Marketing campaigns via email: Although some businesses find email campaigns a bit outdated, they’re still one of the most sustainable ways to increase your sales. If you’re looking to improve your annual ROI, you can opt for creating innovative email campaigns for your customers. Intelligent Retail will first analyze your customers, and then conduct a marketing campaign that suits your company’s goals the most.
- Copywriting (product description): Intelligent Retail can also provide you with copywriting services. The cost varies since it depends on the content’s specifications.
Prices
Intelligent Retail doesn’t provide information on their EPoS software prices online. If you want to find out more about the pricing, you’ll need to contact their support team online or message them at helpdesk@intelligentretail.co.uk.
You can send them a message through their website or call them on the following numbers:
- Official number: 0845 6800 127
- Support number: 01635 517900
When it comes to their EPoS hardware and accessories, you can browse through their online shop and check out the products’ availability and pricing. They also offer shipping all across the United Kingdom, so you can purchase any product you’re interested in. The company offers free delivery across the United Kingdom for purchases over £120.
In addition to hardware and accessories, you can also purchase online or in-person training courses, responsive websites, or online marketing programmes (paid per month) from Intelligent Retail’s online shop.
Company Background
Intelligent Retail is an EPoS provider based in Newbury, United Kingdom. They specialise in creating custom-made EPoS software solutions for businesses in the retail industry. In addition to selling software, they also have an online shop where you can shop for selected hardware devices and additional EPoS accessories. Here you can find out more about all its employees and company history.
The company was launched in 2004, and since then, it has developed into one of the leading EPoS companies. In addition to offering EPoS solutions, Intelligent Retail is also known for its digital marketing services for creating fully customised eCommerce platforms.
Intelligent Solutions is one of the companies that participate in 3Q Group, a well-known international provider of EPoS solutions worldwide. The company has also partnered with Island Pacific, another EPoS provider that operates in the United States, New Zealand, the United Kingdom, and Australia.
Reviews
Intelligent Retail has 63 reviews on TrustPilot and an average score of 4.6 out of 5 stars. Most of the reviews are about the company’s great software options and helpful customer support.
They also have eight reviews on Glassdoor with an average score of 3.9 out of 5 stars.
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