First Payment Merchant Services Payments Reviews: UK Fees & Pricing

First Payment Merchant Services was established in 2011. They are now one of the UK’s leading independent processing providers. They have over 75 business managers countrywide and have processed £2,000,000,000 worth of transactions since 2011, averaging 288 million transactions per annum.

Sections

First Payment Merchant Services Processing & Payment Services

First Payment Merchant Services Payments

First Payment Merchant Services accepts payments from all credit and debit cards from the following: –

MasterCard
Visa
Diners Club International
Apple Pay
Android Pay
Google Pay

Other First Payment Merchant Services Products and Services

First Payment Merchant Services also offer their customers the following products and services: –

Business finance

First Payment Merchant Services, Plans, Pricing & Fees

First Payment Merchant Services doesn’t list its prices online. They do state that opening an account is free of charge and you will “be charged a tiny percentage of your transaction for the service. You never pay more than you can afford. There is also a monthly fee for the supply of your actual or virtual machine.” Contact the company directly for information on pricing and fees.

To see how that compares have a look at: UK Merchant Account and Credit Card Processing Fee Comparison.

First Payment Merchant Services Features

Competitive rates
Custom made payment plans
24/7 UK based customer support
Dedicated account manager
Affordable card machines
EPOS
Online and mobile payments
PCI DSS
Assistance with PCI compliance
Real time reports
No hidden extras
Online dashboard

Company Background

First Payment Merchant Services’ head office is in Camberley, Surrey. They are a private limited company which was incorporated on 3^rd October 2011. Vicki Nelson has been the company’s managing director since April 2012.

Unfortunately, there is very little background information on First Payment – both online and on their website.

First Payment Merchant Services Pros & Cons

The following pros and cons are based on information available on First Payment Merchant Service’s website and reviews from Trustpilot, Facebook

Pros:

Great customer service
Easy set up
Good value
Works like a dream

Cons:

Charge the same price for a replacement old terminal when mobile terminal wouldn’t work due to signal problems
Incorrect information from sales personnel
Poor customer service
Account cancelled but still being charged 6 months later

First Payment Merchant Services Reviews

Trustpilot: 3.5 out of 5 based on 53 reviews
Facebook: 3.6 out of 5 based on 36 reviews

First Payment Merchant Services score is 7.1 out of 10 (based on the above reviews).

Website: https://www.firstpaymentmerchantservices.co.uk/