First Payment Merchant Services was established in 2011. They are now one of the UK’s leading independent processing providers. They have over 75 business managers countrywide and have processed £2,000,000,000 worth of transactions since 2011, averaging 288 million transactions per annum.
Sections
First Payment Merchant Services Processing & Payment Services
First Payment Merchant Services Payments
First Payment Merchant Services accepts payments from all credit and debit cards from the following: –
- MasterCard
- Visa
- Diners Club International
- Apple Pay
- Android Pay
- Google Pay
Other First Payment Merchant Services Products and Services
First Payment Merchant Services also offer their customers the following products and services: –
- Business finance
First Payment Merchant Services, Plans, Pricing & Fees
First Payment Merchant Services doesn’t list its prices online. They do state that opening an account is free of charge and you will “be charged a tiny percentage of your transaction for the service. You never pay more than you can afford. There is also a monthly fee for the supply of your actual or virtual machine.” Contact the company directly for information on pricing and fees.
To see how that compares have a look at: UK Merchant Account and Credit Card Processing Fee Comparison.
First Payment Merchant Services Features
- Competitive rates
- Custom made payment plans
- 24/7 UK based customer support
- Dedicated account manager
- Affordable card machines
- EPOS
- Online and mobile payments
- PCI DSS
- Assistance with PCI compliance
- Real time reports
- No hidden extras
- Online dashboard
Company Background
First Payment Merchant Services’ head office is in Camberley, Surrey. They are a private limited company which was incorporated on 3rd October 2011. Vicki Nelson has been the company’s managing director since April 2012.
Unfortunately, there is very little background information on First Payment – both online and on their website.
First Payment Merchant Services Pros & Cons
The following pros and cons are based on information available on First Payment Merchant Service’s website and reviews from Trustpilot, Facebook
Pros:
- Great customer service
- Easy set up
- Good value
- Works like a dream
Cons:
- Charge the same price for a replacement old terminal when mobile terminal wouldn’t work due to signal problems
- Incorrect information from sales personnel
- Poor customer service
- Account cancelled but still being charged 6 months later
First Payment Merchant Services Reviews
- Trustpilot: 3.5 out of 5 based on 53 reviews
- Facebook: 3.6 out of 5 based on 36 reviews
First Payment Merchant Services score is 7.1 out of 10 (based on the above reviews).
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