When a global IT outage forced millions of computers offline in July 2024, the world didn’t stop turning — but many businesses ground to a halt.   The outage cost Fortune 500 companies alone an estimated $5.4 billion as card and phone payments and online banking were severely disrupted. But the 2024 outage may prove […]

From “nudges and sludges” to “confirmshaming,” dark patterns are the colourfully-named web design tricks retailers use to manipulate consumers online. Dark patterns include last-minute fees, complicated opt-out processes and — in the case of confirmshaming — using emotive language to guilt or panic you into doing something you’d rather not, such as buying extra items […]

  When the first cash machine was introduced to the UK in 1967, banking was forever revolutionised, enabling Brits to withdraw their hard-earned cash at any time of day or night. But with new technologies came new ways to pay, and cash has somewhat fallen by the wayside in recent years; indeed, in 2022, half […]

  The global financial technology sector continues to expand at an unprecedented rate, with $43.6bn of investment into the payments space alone in the first half of 2022, according to KPMG. Contactless technology has been a major contributing factor in the sector’s growth. Market data from Juniper Research estimates that more than half (53%) of […]