Revel Systems is an American company based in San Francisco, with offices in the UK, Australia, Singapore and Poland. Revel Systems combines an intuitive iPad POS with comprehensive management tools for businesses of all sizes, across the restaurant and bar, retail and quick service sectors.
Revel Systems Point of Sale/Epos Plans and Pricing
Revel Systems doesn’t list its prices and plans online. These can be obtained directly from the company.
To see how they compare, have a look at: 2019 UK Merchant Account and Debit Card Processing Fee Comparison.
Revel Systems Features
- Loyalty programmes
- Customer Relationship Management
- Real time reporting – access from anywhere
- Staff control
- Kitchen management
- Inventory management
- Ingredient inventory
- Manage employees’ payroll centrally
- Standardise menus and products
- Table management
- Open API
- Customer display system
- Take mobile orders on the go
- Payment flexibility – split bills, bars tabs, tips etc
Revel Systems was founded in 2010 by Chris Ciabarra and Lisa Falzone. Their initial plan was to supply restaurants and bars with an online ordering app. However, they soon found that the bigger problem in restaurants was their point of sale systems. They were archaic, often with high maintenance back office servers. The iPad had just been released, so Chris and Lisa decided it was the perfect touchscreen to use for their POS platform. Revel Systems is now a leading member of the Apple Enterprise Mobility Program.
Chris and Lisa went through many trials and tribulations before perfecting their POS system. The company has been nominated and won various awards since 2013. Revel Systems is now majority owned by private equity firm Welsh, Carson, Anderson & Stowe.
Revel Systems Pros & Cons
The following pros and cons are based on information available on Revel System’s website and from reviews on Trustpilot.
- Easy to use
- High quality product
- Listens to customers re software needs
- Customer service issues
- Overcharging issues
- Difficulty in obtaining refunds
Revel Systems Reviews
- Trustpilot: 3.9 out of 5 based on 408 reviews
Based on the reviews on Revel Systems’ website, our Merchant Machine score is of 3.9 out 5.