Tevalis is an East Yorkshire-based EPoS provider that delivers customisable EPoS solutions for hospitality and entertainment businesses, such as restaurants, quick service, clubs, theatres, hotels, cinemas, etc. In addition to their EPoS solutions, they also sell an Enterprise Management Suite, a collection of cloud-based tools. Their head office is in Hull, United Kingdom, and they also have international offices in Dubai and New Zealand.
Tevalis’ EPoS solutions are straightforward and flexible, and they can be an excellent addition to companies of all sizes – from small startups to international multi-site brands and hospitality chains. Read on to find out what’s on offer.
Sections
Tevalis EPOS Solutions
Tevalis’ EPOS software is known for having a potent infrastructure and an intuitive user interface, and most importantly, it can be 100% tailored to your specific needs. Let’s go over 5 EPOS solutions and what they offer.
POS
This innovative and user-friendly POS can help you improve your business’ efficiency and streamline all of your customer orders by providing a 100% accurate and fast payment experience. It can be integrated into various types of devices, including touchscreen tills, two-side displays, desktop monitors, pagers, payment terminals, and so on, as well as delivery apps, platforms, and third-party integrations that your customers can use to place orders.
Anyone with an account can monitor the sales of your company and receive detailed data and analytics. You can automate promotions to encourage your customers to make purchases, streamline supplier ordering, manage bookings, and more! The software offers a centralised type of management, so you can conduct business and track your sales from anywhere.
If you want to try out Tevalis’ POS to see if it suits all your wants and needs, you can book a demo.
Handheld Ordering
If your business environment is fast-paced with fully packed periods daily, you can benefit from handheld ordering.
Tevalis’ POS can be integrated into handheld ordering devices to help you quickly and accurately process your customer orders. Your customers will simply type their orders in their handheld ordering tablet and directly send them to the kitchen staff. This will save you and your staff a lot of valuable time and decrease long queues, and with that, increase your revenue.
You can use Tevalis’ platform for handheld ordering even when you have no internet access. The POS works offline with the help of Restful Service, a modern offline technology that keeps your POS connected to the main server terminal. All of the orders your staff adds to their handheld device are automatically stored in it.
The software is suitable for all kinds of Windows, Android and iOS devices, so you are free to choose the hardware of your preference. However, you will have to use hardware that is fully compliant and compatible with Tevalis’ POS to make sure the software will always be intact and run without causing any unwanted errors.
Kitchen Management
With the help of FOH operating teams, highly skilled chefs, and software developers, Tevalis has created a platform called Kitchen Management System (KMS).
KMS is a flexible and easily accessible platform that can help your kitchen staff have a smooth work experience. The platform can be integrated into various devices, and you can set different sets of access permissions on each device.
With the help of KMS, you can include various types of information about all of the dishes and available products for meal preparation. Just like Tevalis’ handheld ordering solution, KMS can be integrated with all kinds of mobile apps and tools, and automatically identify whenever a customer has placed an online order.
Moreover, KMS automatically creates regular reports on kitchen management. You’ll get full insight into how your kitchen staff operates daily and track both their productivity and unwanted issues, such as delayed orders.
If you choose to buy KMS, Tevalis’ technical support will configure your hardware and integrate the platform into all your devices. And if you happen to spot a problem after installation, you’ll get free technical support from Tevalis anytime you need it.
Self-Service Kiosk
Tevalis also offers a POS platform specifically created for self-service businesses. You’ll have complete freedom to choose the hardware, and Tevalis’ technical support team will integrate the self-service kiosk solution into your chosen device.
The user interface of the self-service POS solution is completely flexible. You can choose which graphics, images, fonts, and colour palettes will be included to completely match your brand’s aesthetics.
With Tevalis’ self-service POS solution, you’ll get regular reports on your sales and access to customer data, as well as fully integrated, secure payment options. There’s also an option to integrate with additional devices, such as thermal printers, NFC and barcode scanners, etc.
eMenu
To further increase efficiency, you can also incorporate a digital eMenu that customers can browse through as a replacement for the classic printed out menus.
The eMenu, also known as TevMenu, is a user-friendly, time-saving tool that guests can use from their seats. Since it’s a digital tool, it’s known for increasing the accuracy of orders. This solution is perfect for businesses that adjust their menus frequently. Whenever you make a change in your eMenu, it will automatically appear on all your devices connected to the Tevalis POS.
By accessing the eMenu, your guests can not only make their orders but also pay for them, which makes this feature an excellent time-saving asset. You can adapt the design interface of the eMenu as you wish, as well as edit all menu details, add categories, and change fonts, colour palettes, and design components to make sure they fit your branding.
Features
Here are some of the features that come with the EPOS solutions.
Packages: The “Packages” feature can be an excellent asset to businesses in the hospitality industry that frequently change their menu. With it, you can change the menu directly from your account, and the change will automatically appear on your staff’s devices. This feature can come in handy for multi-chain businesses, as you can make changes from your head office for the on-site locations you choose. You also have the option to activate any change you make only for a specific timeframe.
Product Catalogue: If you wish to get frequent detailed analytical reports, you can get the Estate Wide Product Catalogue in your customised EPoS software. This is a hosted feature that’s safely kept at the company’s data centre.
EPOS designer: With this feature, you can adjust your user interface design whenever you want to. Anyone with access to the software can use the EPOS Designer tool and modify the interface design on chosen platforms. With it, you can design the layout for a new menu, change the colour palette, adjust the category names, change the font and font size, etc.
Customer data collection: Your customers can create their own accounts to use your online services, whether for promotions, vouchers, delivery services, or online ordering. Once they set up their account, your EPoS software will collect their data and categorise it by demographics, such as age, location, etc. These data insights can help your marketing and PR staff create targeted online campaigns, such as email promotions and one-time offers.
Customer account editing and management: Through your personal Tevalis account, you can delete, edit, or add new customer accounts. In addition, there’s an option to give away points to your customers whenever they spend a specific amount of money. You can set up the exact amount of money they need to spend in order to receive a number of points for making a purchase.
Promotions and vouchers: Whenever you want to offer promo discounts or a voucher for unique occasions (a loyal customer’s birthday, for example), you can set them up through your software account.
Expert EPoS team: Tevalis are well-known for offering top-notch technical support for their clients. They have an expert EPoS team that delivers fully tailored EPoS solutions for everyone. From setting up the software and hardware to creating the visual interface, this team will focus on crafting the perfect EPoS for your company’s purpose. Since Tevalis’ tools are cloud-based, they’ll be configured smoothly with your existing data, so you won’t lose any of it when you start using a new EPoS solution.
Project management: In addition to an expert team, Tevalis has a project management team. Each project manager has different clients and assigned tasks connected to managing the EPoS software. Your project manager will help you plan and implement anything related to your EPoS solution and ensure you finish any goal you have in mind.
Additional Features
Here are a few additional features that Tevalis offers to integrate into their customised EPoS solutions.
TevX: If you need the EPoS solution for a larger venue, such as an arena or a stadium, you can get the ordering software tool known as TevX. This feature is used with the help of Tevalis’ innovative technology, Restful Services. It is designed to ease and speed up handheld payments and orders, and it can be pretty helpful when there are a lot of customers making orders at the same time. The feature is suitable for various device types, such as Android, iOS, and Windows. You’ll need a wireless connection to use it.
With TevX, your staff will also be able to decrease the amount of time they spend typing out information on their devices since the orders will take less time to process.
Usher features: As mentioned above, Tevalis offers carefully tailored EPoS solutions for theatres. Tevalis calls this solution “Usher devices” since they come with a unique set of tools and features for ushers and other members of the front-desk staff, including devices used for the purposes of order processing in the theatre. Just like the TevX, the usher features are suitable for Windows, iOS and Android devices and are powered by Restful Service.
Integrations
As expected, a fully customisable EPoS software comes with various tools, features, and integrations. Since Tevalis offers software solutions created for multiple services – from hotels and restaurants to theatres, casinos, cinemas and stadiums – they also provide a whole collection of integrations suitable for each type of EPoS. These integrations are owned by some of Tevalis’ business partners, which include:
- Dojo
- Deliverect
- Seven Rooms
- Como
- GiftTress
- LRS
- Yumpingo
- Opsyte
Integrations for gaming services: If you own a casino, you will benefit from the gaming integrations and CRMs that Tevalis offers. All of the integrations are fully compliant with the regulations for gambling in the United Kingdom and can be used on any iOS, Windows, or Android device. In addition to being an excellent asset for casinos, the gaming integrations are also helpful for sports coffee bars and bingo businesses.
Integrations for reservations: With Tevalis’ integrated tool SevenRooms that enables reservations, your staff will be able to manage all the bookings from their devices at any time. If you want this type of integration, Tevalis’ technical team will customise the EPoS by adding an interface area for bookings where you can add and manage reservations. You’ll also be able to pre-book specific tables and receive deposits, manage and keep a close eye on outbound or inbound questions, and send your customers booking email reminders.
Integrations for vouchers: By using voucher and gift card integrations, you’ll get a better chance of getting more loyal customers quickly. Piggy, Toggle, and GiftPro are three gift card and voucher tools that Tevalis can integrate into your EPoS software. You can get creative with these integrations and come up with unique vouchers and gift cards for selected customers.
Integrations for feedback: Yumpingo and Fetchpay are two integrations that you can use whenever you want to collect, assess, and monitor feedback from your customers. By doing so, you can find out your business’s biggest pros and cons, which will essentially help you advance your business and improve your overall service.
Integrations for property management: The Hop integration lets you get a glimpse of your customers’ transactions at any given time. This feature was created to improve transaction monitoring in BnBs, guesthouses, hotels, hostels, and ins. Using it, you can also keep in touch with your room schedule and reservations made by guests.
Integrations for tickets: Businesses such as arenas, cinemas, or theatres need to have a quick and efficient way of ticket assessment. With Spektrix, Tessitura and Digi Tickets, you can streamline the tickets purchased by your customers at any time, even before the event takes place. With these integrations, you can control and monitor the entire event and track how much money your guests are spending. You’ll also be able to assess the amount of people who attended the event by reviewing the statistics on purchased tickets compared to used tickets.
Integrations for payment and finance: Opsyte, Sage, LightYear, and Xero are the integrations for finance operations that Tevalis offers to add to your EPoS. With any of these features, you can track your finances from your software account wherever you are. These tools will also automatically update your software if there’s any accounting change and provide you with in-depth insights and valuable reports where you can read all about your daily cash flow.
Integrations for sustainability: Any business that cares about its carbon footprint and wants to keep it at bay as much as it’s realistically possible can benefit from the GiftTrees integration. GiftTrees is one of the most popular environmental organisations that plant trees whenever you fund them. Not only is this beneficial for the environment, but also for your business since it’ll likely attract customers who actively support sustainability.
Integrations for paging: Tevalis uses the LRS integration created to improve paging speed between your staff members. This integration can come in handy for self-service kiosks, as it can help your employees manage the orders during busy hours. Using it can also maximise their work speed and efficiency since they’ll always keep track of each order and continue working on the next one as soon as possible.
Pricing
There’s no online information on the pricing of Tevalis’ EPoS solutions. If you’d like to learn more about the prices and features, you can contact the company by dialling +44(0)3300021555 or by sending them a message.
Company Background
Founded in 2005 and based in Hessle, East Yorkshire, Tevalis is an EPoS provider for businesses in the hospitality and entertainment industries. The company’s software and hardware solutions can be tailored to meet the needs of both small and large-sized businesses – from small restaurants and street food kiosks to large cinemas and hotels.
In 2017, Tevalis successfully distributed approximately 6500 point-of-sale software worldwide. Five years ago, they launched their innovative Technology Ecosystem, a tailored EPoS with three layers. So far, they’ve partnered with about 120 companies that provide tools and features that can be integrated into Tevalis’ EPoS solutions.
The company’s main offices are in the UK, and between 2020 to 2022, they expanded their business and opened branches in Dubai and New Zealand.
Reviews
Tevalis has a very high score of 4.8 out of 5 stars out of 980 ratings, 497 testimonials, and 483 customer videos on Featured Customers.
In addition, Tevalis has:
- 77 reviews on Google with an average score of 3.4 out of 5
- 45 positive and engaging reviews on Trustpilot with an average score of 4.3 out of 5 stars, and
- 23 reviews with an average score of 3.8 out of 5 stars on Glassdoor
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