TableSnappr is a European POS software and hardware provider for businesses in the hospitality industry. The company was initially based in Germany but expanded its business in the United Kingdom, Austria, and Switzerland.
TableSnappr creates software solutions for collection orders and table ordering and offers hardware devices that scan QR codes and SnapUnits. The company’s software solutions are used by businesses of all sizes – from small pop-ups and local coffee shops to significant festival events, theatre venues, and arenas.
Let’s learn more about their software’s tools and features.
Sections
Table Ordering and Click & Collect
TableSnappr’s unique hospitality software offers two ordering options – table ordering and click & collect. You can use either one or both ordering options at the same time. The software is equipped with various tools and integrations, making it ideal for hospitality businesses aiming to provide customers with a quick and easy ordering experience.
Here are the software’s essential features:
Smart menus: TableSnappr’s smart menus can be tailored and optimised in the exact way you want. You can add various types of images of the beverages and food included in the menu, promotional offers, and up-sells that you can set up and modify anytime.
Additional delivery options: The table ordering solution is fully adaptable and has additional delivery options – self-takeaway or click-and-collect. Your customers can receive their order from the comfort of their seats and get an alert via SMS when it’s ready. These options can be modified through the Dashboard settings.
Splitting orders: TableSnappr’s software has a unique feature that lets you split orders in different stations or to various merchants that are located in one venue. This is an excellent addition for large-sized venues with a lot of visitors, such as festival arenas. Your customers will be able to make their orders and pay for them while the software processes and streamlines their payments.
Unique design interface: TableSnappr’s ordering software can be tailored to suit your logo and brand’s aesthetic. Each client can select the user interface design of their choice and add a colour scheme, fonts, and QR design codes of their preference.
Regular monitoring and data analysis: Through the software’s dashboard, you’ll always have the option to analyse and monitor your orders, payments, and smart menus. You can edit, customise, and re-brand your smart menu, export, track and monitor your sales revenue, and more – all from the software’s Dashboard field.
Unique QR codes: With this software, you can set up unique QR codes so customers can quickly access the smart menu. You can place the QR codes at the table or standing area, or wherever else you want to.
Smart tipping: Thanks to the smart tipping feature, your business will generate approximately 10% higher revenue on tips. Anytime your guests make an order, they can select the option to leave a tip of their preference on the screen before paying.
Coupons: TableSnappr helps you create unique offers for your guests and gift them special coupon codes. Anytime you want to offer them a discount on a specific product or service, you can create a coupon code they can use in a particular timeframe.
Happy hours: The software allows a simple set-up for happy hours by adding timings on your smart menu when specific items go on sale.
Stock monitoring: With TableSnappr’s software, you’ll always keep track of your stock availability. It will automatically adjust the stock availability whenever a product is low on stock or completely sold out, so you can immediately make a new order at your suppliers.
Advanced Options
Zoned smart menus: If your business offers various serving spaces at one venue, then you’ll enjoy using the zoned smart menus by TableSnappr. This feature lets you create various smart menus that can be used in different spots at one location. For example, you can have one menu for your reception, one for your bar, and one for your terrace.
Alerts for employees: The alert system for employees is beneficial for large-sized venues with a lot of customers, especially festivals and food bazaars or markets. With this feature, your employees will receive an alert whenever an order’s ready. That way, they’ll know exactly when to deliver any order, which will avoid any unwanted delays.
Multi-trading options: The TableSnappr platform lets your customers multi-trade pretty quickly. Whenever they want to place an order from various businesses simultaneously, they can do so by accessing the software’s smart menu and completing the checkout.
Design options: Any client can ask for advanced design services by TableSnapple. The company can provide you with a branded and optimised menu with a unique design interface that meets the standards of your logo and branding, a display for your homepage, and additional marketing materials that you can place at the bar or seating tables.
24/7 Technical Support
TableSnappr offers 24/7 technical support for all of their clients. Once you purchase one of their plans, their technical staff will guide you through the onboarding process and help you learn how to use all of the software’s tools and features.
In addition to receiving basic instructions on how to use the software for your benefit, you’ll get materials that will help you understand how to operate the software and use all of its advantages. The materials will guide you through the process of how to create your first smart menu and how to train employees so they can learn how to properly use all the software’s benefits.
Each client also gets a personal manager that takes care of their account. Anytime you or your staff encounter an unwanted issue or don’t know how to use a specific tool or feature, you can contact your manager and ask for their help, free of charge.
Additional Hardware
In addition to the software solutions, TableSnappr can also provide you with an additional hardware device designed to fit any type of hospitality business.
Snapunit
Snapunit is a pre-optimised and configured hardware device for printing receipts and orders. All of TableSnappr’s apps will be pre-configured and installed before you purchase the device, so you won’t need to download anything manually.
With Snapunit, you can manage all of your orders in real time by accessing them on the device’s touchscreen. You can also print out receipts or tickets since the device comes equipped with a pre-integrated thermal printer.
Your staff can use this device anywhere in your venue after it’s connected to a 4G or a WiFi network. Since it comes with a pre-installed sustainable battery, your employees will be able to move it manually wherever they want – inside or outside your venue.
QR Codes
As a valuable addition to the hardware device, TableSnappr can offer you unique QR codes that you can download from the software’s dashboard. You can print out and generate brand-new codes by using Snapunit’s thermal printer.
If you want to create your own QR codes, TableSnappr can provide you with the option to design QR components. They will help you understand the process by giving you a how-to brochure and explaining each step of the process.
Prices and Fees
TableSnappr can offer you a tailored solution with tools and features of your preference, for which you’ll have to contact them to get a personalised price.
Pricing Plans
Here’s a list of their subscription packages and an approximate start price:
Operator System Setup Pricing Plans
TableSnappr offers three pricing plans for a complete setup of your operator system. The pricing plans start from £99, and there are no fixed fees on a monthly basis:
- Grow: Five system stations
- Solo: One system station
- Ultra: Ten system stations
Marketplace System Setup Pricing Plans
In addition to the setup for multiple operator systems, TableSnappr offers three pricing plans for a complete setup of your marketplace system. Prices start from £299, with no additional monthly fees:
- Ultra: Ten system marketplaces
- Duo: Two system marketplaces
- Grow: Five system marketplaces
Company Background
Launched in 2016, TableSnappr is an international software provider for the following business niches:
- Restaurants
- Bars and pubs
- Hotels
- Theatres, stadiums, and event venues
- Pop-ups
- Food markets
In the beginning, TableSnappr provided services for German-based festival events. In 2018, the company started working with Dinerama, a multi-chain street food and bar business, so it expanded and opened up a branch in the United Kingdom.
Today, TableSnappr has clients in Austria, the United Kingdom, Germany, and Switzerland that use their software (table ordering and collecting software systems) and hardware (unique QR codes and SnapUnits) solutions. All of their solutions can be integrated with electronic POS software solutions.
Some of their most notable clients are:
- Elephant Park
- Incipio
- Junkyard Market
- AlNatura Bio Super Markt
- Carnaby
- Lost in Brixton
- The O2 Arena
If you’d like to find out more, you can follow TableSnappr on LinkedIn, submit your message by filling out the request form on their website, or contact them via phone or email:
- Phone number: +441782656986
- Email: tellmemore@tablesnappr.com
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