Orderbee is an Order & Pay software that was acquired by the international company The Access Group in 2021, and is now part of the integrated hospitality software solutions known as Access Hospitality. Ever since the acquisition, the solution has gone by the name Access Orderbee.
Read on to find out more about it and how it can benefit your hospitality business.
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Access Orderbee’s Order & Pay Solution
Access Orderbee is an excellent option for any type of hospitality business that wants to provide guests with the opportunity to order and pay straight from their table.
After it became part of The Access Group’s hospitality software, its design was revamped and polished to fit the design and aesthetics of the company. Nowadays, more than 3000 hospitality businesses based in the United Kingdom use this user-friendly payment solution.
Here are some of its basic features.
Web-based: Orderbee’s software is web-based, so you’ll need Internet access to use it.
Bill splitting: Your customers can split the bill if they’d like to pay separately as well as leave tips.
Quick payments: The payments take less than one minute to be fully processed, so your guests won’t need to wait long to pay for their order.
More tips and flexibility: According to Orderbee, guests prefer leaving tips when they use this type of payment system. In addition, since the system is flexible and can be used from the table, they won’t need to stand in a long queue or call a waiter to place and pay for their order.
High order turnaround: Since your customers will be able to order and pay for their food pretty quickly, there will be a quick and high order turnaround, increasing the number of your customers.
Additional integrations: The payment solution can be integrated into your electronic POS. It is also compatible with various hospitality and payment tools and add-ons.
Data analytics: Orderbee’s solution will keep track of your data and make an in-depth analysis of each transaction. The data reports can help you get valuable customer information and determine the most popular orders.
Hybrid order and payment: The solution will provide you with multiple ordering options. Your guests will be able to make their orders on a display till, a smartphone device, or a tablet device. You can make all options available to your customers or choose only your preferred model of payment.
If you’d like to get a closer look at the Order & Pay solution, here’s a link to a five-minute free demo.
Connected Software
Connect is The Access Group’s software for hospitality businesses that is currently used by more than 20,000 companies in Ireland and the United Kingdom. Orderbee is integrated into the software, which is 100% flexible and can be tailored to meet the unique needs of your business.
Here’s a list of hospitality businesses that can benefit from using The Access Group’s software:
- Pubs
- Clubs
- Nightclubs
- Bars
- To-go restaurants/kiosks
- High-end restaurants
- Fast-food restaurants
- Hotels and BnBs
- Tourism or leisure businesses
- Transportation and railway businesses
In addition to the Order & Pay solution by Orderbee, here’s what you’ll get with the software:
Customer relationship management: The software comes with a CRM feature that will let you send campaigns to your customers that are tailored for the specific target audience. This campaign will help you boost your number of customers on a day-to-day basis. The company has partnered with DesignMyNight, one of the UK’s top marketing companies, to provide clients with high-class marketing campaigns.
Reservations and bookings: The software comes with Collins, a management software that keeps track of all your reservations and bookings. According to The Access Group, this solution can boost your revenue and overall bookings by approximately 24%.
Gift Vouchers: The Access Group will also provide you with gift vouchers for your guests. The vouchers can be accessed online.
Ticket software: If you organise events that require tickets, you can benefit from a management system for tickets. The Access Group offers to provide you with Access Tonic, a software for managing and selling tickets.
Table accessibility and availability: The Access Group software also comes equipped with a search engine that’s specifically designed to show table accessibility and availability on your website. The engine was created by DesignMyNight. At any moment, you get to see table availability in more than 5,000 pubs, nightclubs, bars, and restaurants all across the United Kingdom.
Unique bookings: With The Access Group’s software, you can maximise and profit from pre-reservations and bookings on unique dates. For example, you can let your guests pre-book for a big holiday (Valentine’s Day, Christmas, etc.) or a sports event (European Football Championship, World Cup, etc.)
A unified workspace: The Access Group offers to create customised digital software for any type of business that you can use simply by signing in to your account. Once you enter your account, you’ll get 100% unique and personalised information, depending on the type of account you have (executive teams, managers, colleagues, and power users).
Here’s a link where you can request a free demo of The Access Group’s software.
Company Background
The Access Group is a business management software provider that operates and offers services worldwide. In 2021, the company acquired Orderbee, an order and pay system for hospitality businesses, that’s now known as Access Orderbee.
Currently, the company has three branches in Asia Pacific, Europe, and the United Kingdom. The main headquarters of The Access Group is located in Loughborough, England, and the second central branch is located in Timisoara, a city in the western part of Romania.
The company has more than twenty offices across the United Kingdom in the following cities:
- Birkenhead
- Bristol
- Canterbury
- Brackley
- Derry
- Chelmsford
- Dudley
- Glasgow
- Hessle
- Farnborough
- London
- Milton Keynes
- London – Aldgate and Victoria
- Newcastle
- Reading
- Norwich
- Sandbach
- Southwater – West Sussex
- Slough
- Wolverhampton
At the moment, the company has more than 3600 active clients and provides business software solutions for all kinds of hospitality businesses. From local coffee shops to high-end bars, hotels and restaurants, The Access Group’s software is a great option for all types of businesses.
At the moment, they offer 11 software solutions. Some of their long-term customers are:
- Young’s
- Franco Manca
- Itsu
- Gail’s Bakery
- Revolution
- Mowgli
- Chopstix Noodle Bar
- Be at One
- RBH
- Cross Country
- Gourmet Burger Kitchen
- EAT. The Real Food Company
The Access Group’s managing CEO is Chris Bayne, Rob Binns is the CFO, Jon Jorgensen is the head of Sales, and Teté Soto is the head of marketing.
You can find various contact options on this link. Also, you can always contact The Access Group’s support team at 08453453300.
Reviews
The Access Group has 1478 reviews on Trustpilot, and an average score of 4.3 out of 5.0 stars. Most reviewers mention their positive experiences with the company’s POS solutions as well as the excellent customer support they’ve received.
You can also download several case studies on The Access Group’s website and read what their clients have to say about the software and its tools and features.
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