Headquartered in California, Navan equips businesses with travel management software and business cards. The company specialises in streamlined travel planning and efficient expense management solutions ideal for solo travellers and businesses of all sizes.
Let’s explore its products and learn more about the company’s background.
Navan Software Products
Navan offers two software solutions: travel and expense management. These solutions can be used by businesses of all sizes, as well as travel managers, office admins, finance consulting companies, and solo travellers.
Travel Software
The travel software is specifically tailored to meet the wants and needs of solo travellers and businesses looking for an easy way to manage company-related travel expenses.
You can use the software by logging in to your account via the website or the free mobile app for Android and iPhone.
These are the main features of the travel software solution:
Rewards: Earn vouchers and rewards while using the software and use them to book your next trip.
Expense management: Track your expenses from the dashboard, which is updated in real-time. The platform automatically creates expense analytics so you can keep track of your payments and money transfers on the go. You can download data reports via the cloud-based platform or mobile app.
Business card connection: Connect your existing business cards issued by Mastercard or Visa to the platform. Once you connect them, you can manage your travel-related bookings and expenses, get an overview of all your spending, and track employee expenses via the admin account.
Spending limits: Set and adjust spending limits on your employees’ expense cards instantly from the dashboard. Your staff can send you payment requests whenever they want to pay for goods or services that exceed the spending limit.
Booking management: Book travels within seconds using the booking management tool. You can search for specific locations and process your booking from the dashboard. The platform lets you make reservations for larger groups (50 staff members maximum) or company guests.
Customer support: Navan’s customer support will back you up whenever you need assistance during your travels. You can contact them 24/7, and you’ll receive help from international travel agents. The company also has an AI-backed travel agent called Ava, also available 24/7.
Event organisation: Organise events, workshops, and meetings worldwide with the help of the Navan support team. You can also create a custom-made travelling plan with the help of Navan’s consultants.
Navan Software for Small-Sized Businesses
Navan combines its travel, expense, and business card management features into one platform tailored specifically for small businesses. The platform can be accessed via the website or the mobile app.
Some of Navan’s clients that use this software are:
- Kodiak
- Campus Cooks
- Room Ready
- Predict HQ
- Hyper Giant
- Altium
- Conversica
- Connect Wise
- Patreon
You can create an admin account and unlimited accounts for your employees so they can process business-related payments and manage travel plans via the platform. The company includes 24/7 technical support for all subscribers who need help managing their travel plans.
The platform has an optional feature for creating tailor-made expense and money transfer policies and making travel plans from the software. Your employees can add any business Mastercard or Visa expense card to the platform, and the admin account can track and monitor their payments.
Moreover, you can easily automate your bookkeeping and accounting processes and add third-party integrations such as:
- Netsuite
- QuickBooks
- Xero
- Sage
The platform will automatically create multiple payment categories so you can review all your employees’ money transfers by filtering out the specific time and date you’re interested in.
According to Navan’s case study on one of their clients, Premier Talent Partners, using the software tailored for small-sized businesses helped the company achieve the following:
- Full adoption of the software by all employees
- Approximately 11% savings while processing travel bookings
- Travel handling and management’s speed increased 120 times
- 81 points on the net promoter score (NPS)
Navan Software for Enterprises
The software for enterprises also combines travel, expense, and business card management tools into the platform’s dashboard. It’s specifically designed to suit the wants and needs of employees working abroad or taking business trips.
Navan’s platform for enterprise management has tools for international office management and a database of support and assistance networks. It also contains additional tools for enterprises, such as external apps for online travel booking.
The company’s customer support team monitors their clients’ accounts 24/7 and sends automatic alerts whenever there are transportation delays, movement restrictions, etc. You can also approach Navan’s customer support team by calling, emailing, or having a real-time chat.
Expense Management Tool
Navan’s expense management software is ideal for businesses that want to automate their daily accounting and bookkeeping activities. You can create as many user accounts for your staff members as you want. Your employees can access their accounts and connect their business prepaid cards via the website or the mobile app.
These are the main features of the expense management software:
Receipt data: Staff members can add receipt images to their accounts or snap a photo from the mobile app. The admin account will have access to all the uploaded receipts.
Data sync: Your employees can connect their corporate prepaid cards to Navan’s platform. The card details will automatically appear and be updated in real time.
Expense data reports: The software automatically creates expense reports. You can download them via the platform and select a specific timeframe. You can also filter out particular types of expenses, such as payments, incoming or outgoing money transfers, etc.
Card connection: In addition to syncing Navan expense cards, you can add existing Mastercard or Visa cards to your account. The platform will let you track your expenses from all of your synced cards.
Employee management: The platform categorises all of your employees’ expenses and allows you to download data reports on business cards assigned to your staff members. You can also reimburse your staff in 25 international currencies and top their budget while they’re travelling. There’s also an option to set card limits to control daily spending.
VAT accounts payable: You can track, analyse, and capture VAT fees, create invoices, and reclaim a maximum of 25% of your VAT payments.
Navan Partnerships
In addition to the software for travel and expense management, Navan offers tailored partnership programs.
There are three types of partnerships you can sign up for, depending on your background:
- Affiliate-based: This type of partnership is ideal for influencers, content creators, publishers, etc. You’ll earn a percentage each time Navan has a new client because of your promotions.
- Referrals: The referral program is created for value-added resellers, advisors, and consulting companies that can refer Navan’s products to their clients.
- Vendors: If you’re a vendor offering travel-related services, such as rent-a-car plans, accommodation, travel tours, etc., you can advertise on Navan and increase the number of your clients.
Navan Prices and Fees
Navan offers tailor-made subscription plans. To receive a personalised quote, submit your application via their website.
At the moment, the company is promoting new subscribers. Once you sign up and create an account for your company, you’ll receive a £400 gift voucher once you complete your first travel after using Navan.
You can also request a free demo trial to test out the platform before getting a custom quote.
Company Background
Founded in 2015 in Palo Alto, California, Navan is a fintech business specialising in travel and expense management software and business prepaid cards. The company’s solutions are available in over 40 locations worldwide.
The company was founded by Ilan Twig and Ariel Cohen. Today, it has over 2900 employees and is partnered with internationally renowned businesses, such as:
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Some of Navan’s clients are:
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Navan was rated as the number 1 software product by reviewers on G2 and received the Leader Spring badge for 2024.
Navan has offices in the US, Europe, the UK, Israel, India, Singapore, and Australia. The UK office is located at 81-87 High Holborn London WC1V 6DF. To contact the company, complete an application via the website.
If you’re interested in learning more about their clients and their experience with Navan’s products, check out the Case Study page on the website. Also, you can follow Navan on LinkedIn or Instagram to keep up with their latest social media updates.
Online Reviews
Navan has over 7600 reviews on G2 and an average score of 4.7 out of 5.0 stars. Most reviewers commented positively on the expense and travel management software and mentioned that its tools and features are excellent for travel planning.
The company has 176 reviews with an average score of 4.6 out of 5.0 stars on GetApp. It also has 80 reviews and a median score of 6.5 out of 10 on Travel Radius, and 176 reviews with an average score of 4.6 out of 5.0 stars on Capterra.
Navan’s mobile app has over 8900 reviews on the Apple Store, and a median score of 4.8 out of 5.0 stars. It’s on the 156th spot in the Business app category. It also has over 5050 reviews on Google Play, with a median score of 3.9 out of 5.0 stars, and over 100.000 downloads.