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2021 Direct Finance Collection Payments Reviews: UK Fees & Pricing

DFC revenue management

Direct Finance Collection (DFC) are part of the Transaction Services Group which is payment solutions provider with offices in the UK, Europe, the United States and Australasia.  DFC takes the stress out of collecting direct debits, by collecting them for you, by offering a bespoke direct debit service.

Direct Finance Collection Direct Debit Processing & Payment Services

Direct Finance Collection offers its clients clear pricing with no hidden charges.  They put together bespoke packages which take into consideration the needs of each individual client.

Direct Finance Collection Features

  • PCI DSS compliance
  • Bacs compliance
  • Trading standards compliance
  • Collect subscriptions
  • Billing can be weekly, fortnightly, monthly, quarterly or annually
  • Billing is available Monday to Friday
  • Flexible ways for customers to pay – online, EFT, hosted API or traditional paper forms
  • Carry out collections via text, online or over the phone
  • Follow ups via email, letter, phone or SMS
  • Quick access to payments
  • UK based customer service centre
  • Credit control
  • Daily, weekly or monthly reports
  • Fully customised bills
  • Analytics
  • Simple and fast integrations

Direct Finance Collection Pricing & Fees

Direct Finance Collection doesn’t display its fees and pricing online but it does list the various packages available.  Bespoke pricing and fees need to be obtained directly from DFC.

FastDD Platinum

  • A bespoke and effective way for your customers to make paperless Direct Debits via your website using AUDDIS and the Bacs service.
  • Benefits include: –
  • Fully integrated into your organisations’ existing website
  • A 24-hour sales aid to increase your monthly sales via online Direct Debits
  • Automatic bank account verification, reducing delays and problems at first payment

FMS (Fully Managed Service)

  • A flexible fully managed service which efficiently collects Direct Debit payments using traditional paper-based methods
  • Benefits include: –
  • Non-regulated agreements available
  • Increase in income due to our highly proven collection success
  • Full default procedure handled entirely in-house ensuring that there are no hidden costs

EFT (Electronic File Transfer)

  • EFT Direct Debit solution is an easy and effective way of collecting paperless direct debit payments
  • Benefits include: –
  • Bank account verification within seconds
  • Set up customers’ direct debits face-to-face or over the phone
  • Reduce administration, allowing key staff to concentrate on your core business

Data Retrieval

  • Enables clients to access data 24/7
  • Benefits include: –
  • 24-hour management information about customers’ payments
  • Allows you to be more proactive about defaulting customer payments
  • Can be integrated into your existing CRM systems

To see how that compares have a look at: UK Merchant Account and Debit Card Processing Fee Comparison.

Company Background

Debit Finance Collection was founded in 1975.  It’s UK office is in Milton Keynes.  As a member of the Transaction Services Group, it belongs to a group of businesses that specialise in direct debit billing solutions.  Debitsuccess operates across the United States, New Zealand Australia, FFA Paysmart operates in Australia, and in the UK, the companies are DFC and the Harlands Group.

The parent company and its subsidiaries focus on a variety of niches including, health and fitness, sports clubs, property management companies, maintenance providers, home service providers and insurance companies.  The company has over 2 million customers globally and processes over $2 billion in transactions annually.

Debit Finance Collection Reviews

There are only a handful of online reviews for Debit Finance Collection and its direct debit portal, it’s therefore not possible to give a fair Merchant Machine score at this time.

Website:  www.debitfinance.co.uk

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