Casio EPOS is a London-based EPoS provider for the hospitality industry. It’s a side branch of Casio, the internationally renowned electronics company that originates from Japan, which explain why you probably find the name familiar.
Their EPoS solutions can be optimised to meet the specific needs of various hospitality businesses, such as restaurants, hotels, bars, clubs, pubs, and coffee shops. Here’s a list of Casio EPOS’ hardware and software solutions and their general features.
EPoS for Hospitality Services
Casio EPoS solutions can be tailored to suit your company’s unique wants and needs. Here are some specifics about their EPoS hardware and software based on the types of businesses they serve.
Coffee Shops and Cafeterias
The V-R200 screen till is the perfect EPoS hardware solution for coffee shops. Don’t let its compact design fool you; this till might be pretty small, but it’s easily adaptable and reliable.
Another excellent option for larger businesses is the V-R700, a bigger till compared with the V-R200 model. This device has a sleek touchscreen monitor display of 15.6 inches that’s resistant to dust and water.
Both tills come with integrated back-end office software Cloud Suite. You can also add CCTV video surveillance for security reasons, and a payment solution of your choice.
Restaurants, Pubs, Hotels, and Clubs
Casio’s EPoS software and hardware can be an excellent asset for all kinds of pubs, hotels, clubs, and restaurants. From small-sized, neighbourhood restaurants and self-service street food kiosks to large diners and high-end clubs, Casio EPOS solutions offer you a large set of add-ons and features.
The V-R700 till can be optimised and tailored specifically for restaurants, and the Casio EPOS team can add automatic menu management options and table planning. The V-R200 can also be optimized for food orders and there’s an option to integrate video surveillance or a CCTV of your choice.
Features
Casio EPOS’ main goal is to provide businesses with tailored EPoS solutions that won’t cause any delays or unnecessary errors. Here are some of the essential features of their software and hardware solutions.
Android Platform
Besides being reliable, secure, and easy-to-use, Casio EPOS’ latest software solution is also Android-based. With the Android platform, you’ll be given access to multiple useful features, from registering sales to using advanced graphics to set up your table management. You’ll also get regular reports that will help you keep in touch with your daily sales and schedule.
24/7 Management
Casio’s EPoS software is known for being a reliable and secure asset for small, mid, and large-sized businesses. You can use it 24/7 from anywhere you are – all you need is to access your account and you’re good to go. If there’s a sudden interruption of electricity power, the software will update itself and keep all your data safe and sound until the power is back on.
Another thing that makes this software reliable is that the screen display is both dust and water-resistant. You and your staff don’t need to worry if there’s a sudden spillage because that won’t stop the devices from working.
User-Friendly LCD Screen Display
The user interface design of the LCD screen display is straightforward and simple, so none of your staff will have issues learning how to use all its features. Casio EPOS can train your employees to use the devices and the software, but since they’re very user-friendly, the training is usually minimal and doesn’t take a lot of time.
Energy Efficient
Not only are the Casio EPOS tills super silent due to being fanless, but they’re also energy efficient, especially when compared to desktop computer-based software solutions. They can be a pretty sustainable asset to companies that want to spend less money on electricity, especially if their staff uses the touchscreen displays and tills every day.
Cloud Suite Back-Office
With the cloud suite back-office software, you can keep a close eye on your business at any time. The cloud suite package is simple to use and can be tailored as you wish.
On top of that, Casio EPOS’ software has a very intuitive UI design that can be modified to suit your company’s branding overall look. You can add logos, colours, and fonts of your choice.
The software is not the only thing with an excellent design – the tills are also perfectly shaped and sophisticated to fit all sorts of interiors.
Payment Integration
Casio EPOS are long-term partners with Paymentsense, a company that specialises in payment processing.
With the help of Paymentsense, your customers can use their credit and debit cards (Chip and Pin or contactless payment) to pay their orders. You can also add the option to pay by smartphone, so your customers can pay with Android or Apple Pay.
Property Management System Hotel Software
Property management system (PMS) software is a must-have addition for hotel and bed and breakfast (BnB) businesses. As a matter of fact, this software can come in handy for all sorts of establishments that offer room bookings and reservations. The EPoS software by Casio can be tailored specifically for hotels, so there’s an option to integrate various PMS software packages.
Some of the most popular PMS packages that Casio EPOS’ software is compatible with are:
- Hoist
- Rezlynx
- Avon Data
- Acomoc (Hotec)
- Hop
With these PMS software packages, your staff can charge and process transactions quickly, and get accurate data reports for each room booked by hotel guests.
Scale Integration
If you’d like to use scales, you can do so with Casio EPOS hardware solutions. The V-R product range is compatible with scales for weighing, recording costs, and displaying products. The scales can be linked with touchscreen displays for customers, and the V-R200 device.
Casio EPOS has two scale recommendations created by DIBAL UK: DPOS-400 and G-325.
Mobile-Friendly Ordering
The Casio Mobile Ordering (CMO) feature can be added to your customised Casio EPOS solution so your customers can make quick mobile orders from their table.
CMO has a very straightforward interface design, similar to the one for the payment terminals, so your staff and your customers won’t need to spend extra time learning how to use it. It can work with a WiFi connection on smartphones (it’s compatible with Android 5.0 or newer versions of the Android mobile operating systems) and tablet devices. The orders will be sent straight to your bar or kitchen.
Online Orders
If you’re looking to expand your delivery and takeaway strategy, you can do so with the online order management system by Casio EPOS. Just like the mobile order option, this feature is user-friendly and has very straightforward graphics. By adding it to your Cloud Suit back-end office, your customers will be able to make online orders via your website or mobile application. This feature is suitable for both iOS and Android smartphones, so most of your customers will be able to download it from their mobile app store.
Loyalty Stamp
Casio EPOS offers a loyalty stamp feature suitable for V-R devices, known as the “Coffee stamp.” As the name suggests, the coffee stamp lets your customers collect stamps. Once they collect a certain amount of stamps, you can give them an award or voucher in exchange. This feature can easily help you increase the number of your regular customers.
Pricing
There’s no information about the prices and fees on Casio EPOS’ official website.
If you have any questions and would like to contact the company’s support team, you can call them at 020-8450-9131 or email them at dpo@casio.co.uk.
Company Background
Casio is a Japan-based business that was initially launched in 1946 in Tokyo.
In the early years, Casio sold cigarette finger rings, analogue watches, and electronic calculators, but later expanded their niche and started to produce all sorts of electronics. Nowadays, the company is one of the leading multinational companies that sell various sorts of electronic devices, such as digital cameras, analogue and digital watches, musical instruments, phones, and calculators.
In 1976, the company started to sell electronic and automatic cash registers. Nowadays, their Casio EPOS branch sells various EPoS software and hardware solutions for hospitality businesses of all sizes, such as coffee shops, pubs, clubs, hotels, restaurants, etc.
In the past 40 years, the company expanded in Europe, primarily in the United Kingdom. In 2004, Casio started to produce EPoS tills, and in 2012, they were the first company to launch an innovative EPoS terminal with an Android platform.
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