Merchant Machine

HSBC Business Fees, Customer & App Reviews In 2025


By: Ian Wright | Last Updated: April 25, 2025

Is a HSBC business account right for you?

Read real customer reviews below along with more information about the various banking services HSBC offers to businesses.

Sections

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  • HSBC Customer Reviews
    • Review Summary
    • Recent Reviews
    • Submit a Review For HSBC
  • HSBC Reviews From Other Websites
    • HSBC Trustpilot Reviews
    • HSBC iPhone & Android App Reviews
  • HSBC Basics
    • Customer Support Options
  • HSBC Business Account Types
  • Opening A HSBC Business Account
  • HSBC Business Savings
  • HSBC Fees & Charges
  • HSBC Foreign Currency Accounts
  • Other HSBC Business Services

HSBC Customer Reviews

Review Summary

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Recent Reviews

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HSBC homepage

HSBC Reviews From Other Websites

HSBC Trustpilot Reviews

Review Score (out of 5) Percent 5-Star Reviews Percent 1-star Reviews Total Number of Reviews
1.50 7% 88% 8,399

Source: https://www.trustpilot.com/review/www.hsbc.co.uk

HSBC iPhone & Android App Reviews

App Type Review Score (out out 5) Total Number of Reviews
iPhone 4.80 1,400,000
Android 4.80 260,000

Source:

https://apps.apple.com/gb/app/hsbc-uk-mobile-banking/id1220329065
https://play.google.com/store/apps/details?id=uk.co.hsbc.hsbcukmobilebanking&hl=en_GB

HSBC Basics

Bank Type High Street
FSCS Protection Yes, up to £85,000
Branch Locations UK-wide
Card Type Visa
FCA Number 765112
Online Banking Yes
Mobile Banking Yes
In Person/Branch Banking Yes

Customer Support Options

Phone Support Available Yes
Email Support Available Yes
Support Via Their App Yes
Web Based Support Yes
In person Customer Support Yes

HSBC Business Account Types

Business Current Account Yes
Business Savings Account Yes
Business Credit Card Yes
Business Overdraft Yes
Accounts For Startups Yes
Accounts For Charities Yes
Accounts For Sole Traders Yes
Joint Business Accounts Available Yes

Opening A HSBC Business Account

Can You Apply Online? Yes
How Long Does Opening An
Account Typically Take?
7 to 10 Working days
Do They Check Your Credit? Yes
Current Account Switch Service Yes

Click to open a HSBC Business Account

HSBC Business Savings

Types of Business Savings Accounts Business Money Manager, Business Money Market, Clients Deposit
Lowest Savings Rate (AER) 0.10%
Maximum Savings Rate (AER) 2.02%
Minimum Savings Amount £1

Please note these numbers were accurate at the time of publication, but may have since changed. Click to here to see current HSBC rates

HSBC Fees & Charges

Free Business Bank Account Yes
Free Business Account Term Length 12 Months
Cheapest Monthly Account Fee £6.50
Most Expensive Monthly Account Fee £10
Electronic Payment Cost (in/out) 35p
Cash Payments Cost (in/out) £1.50
Cheques in/out 50p per cheque
CHAPS Payments Cost £17
SEPA Payments Cost 20p

HSBC Foreign Currency Accounts

US Dollar (USD) Bank Account Yes
Euro (EUR) Bank Account Yes
Interest Paid On Foreign Currencies Yes

Other Currencies Available:

  • Australian dollar (AUD)
  • Bahraini dinar (BHD)
  • Brunei dollar (BND)
  • Canadian dollar (CAD)
  • Chinese yuan (CNY)
  • Czech koruna (CZK)
  • Danish krone (DKK)
  • Hong Kong dollar (HKD)
  • Hungarian forint (HUF)
  • Indian rupee (INR)
  • Indonesian rupiah (IDR)
  • Israeli shekel (ILS)
  • Japanese yen (JPY)
  • Kuwaiti dinar (KWD)
  • Malaysian ringgit (MYR)
  • New Zealand dollar (NZD)
  • Norwegian krone (NOK)
  • Omani rial (OMR)
  • Polish zloty (PLN)
  • Qatari riyal (QAR)
  • Saudi riyal (SAR)
  • Singapore dollar (SGD)
  • South African rand (ZAR)
  • South Korean won (KRW)
  • Swiss franc (CHF)
  • Swedish krona (SEK)
  • Thai baht (THB)
  • United Arab Emirates dirham (AED)

Other HSBC Business Services

Business Loans Yes
Commercial Mortgages Yes
Invoice Financing Yes
International Payments Yes
Merchant Services Yes
Card Machines Yes
Free Accounting Software No

Click to visit the HSBC website

Also see:

HSBC vs NatWest
HSBC vs Barclays
HSBC vs Santander
HSBC vs Nationwide
HSBC vs Lloyds Bank
HSBC vs Tide
HSBC vs Virgin Money

For other business bank accounts see out guide here.

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