Merchant Machine

Addwell EPOS Solutions Point of Sale Reviews: UK Fees & Pricing


By: Ian Wright | Last Updated: April 25, 2025

Addwell has been supplying EPOS systems to businesses within the UK for over 27 years.  Addwell puts together bespoke packages to suit any size of business, in any sector. Although based in Essex, the company offers nationwide installation and training, with 24/7 support.

Addwell EPOS Solutions Point of Sale/Epos Plans, Pricing and features

Addwell lists two plans but also offers bespoke systems.

Addwell Hospitality System – £995 or £9 per week

  • Addwell ACE-10 2017 Touch Screen Terminal
  • Addwell Hospitality Software Package
  • Addwell ACE Thermal Receipt Printer
  • Addwell Metal Cash Drawer
  • Configuration
  • Comprehensive back office system
  • Fast system for busy businesses
  • Unique methods of staff identification
  • Different levels of access for staff
  • Stock control
  • CCTV overlay
  • Easy to use – staff can be fully trained in 15 minutes
  • Simple to maintain
  • In-built promotional features
  • Tab/Table manager
  • Online ordering
  • Kitchen tickets
  • 24/7 customer service
  • Can connect to various accounting systems

Addwell Retail System – £995 or £9 per week

  • Addwell ACE-10 2017 Touch Screen Terminal
  • Addwell Retail Software Package
  • Addwell Metal Cash Drawer
  • Configuration
  • Features as for Hospitality (apart from hospitality specifics)

To see how they compare, have a look at: UK Merchant Account and Debit Card Processing Fee Comparison.

Company Background

Addwell was founded in 1989 by Mike Miles.  After 15 years of working in the cash register business, Mike decided it was time to strike out on his own.  He began working out of his home and, soon had the support of Sharp, Casio, Omron, TEC and Gellar.  Mike then became a door to door salesman, selling his wares from street to street.  Success came quickly, and Mike realised that he needed an office.  The office space that Addwell occupies in Romford, is where Mike rented his first office space.

Addwell has grown quickly, always embracing technological advances and keeping on top of their game.  The company strongly believes their success is due to offering an excellent product which is backed up by first class customer service. Addwell customers include country councils, health authorities, schools, colleges, restaurants, pubs, theatres, single shops to multi retail outlets and many more.

Addwell EPOS Solutions Reviews

  • Trustpilot: 5 out of 5 based on 36 reviews

Based on the reviews on the above sites, our Merchant Machine score is 5 out of 5.

Website:  https://www.addwell.co.uk

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