Zombaio no longer appears to be in business. Therefore we are no longer updating this webpage.
Zombaio Credit Card Processing & Payment Services
Zombaio Payments
Zombaio handles the most popular cards on the market in the USA, Europe and Asia. They use the latest security systems from Visa, MasterCard and JCB. National cards can easily be added due to Zombaio’s affiliation with TNS.
Client accounts are either in US Dollars or Euros. If your members choose to pay in one of the 35 currencies offered, the amount will be exchanged to your base currency.
The cards listed below are just a few of those accepted by Zombaio.
- Visa
- MasterCard
- JCB
- Visa Electron
- Maestro
- Discover cards
- Carte Bleu
- Switch
- Solo
- Bank Axept
Zombaio Pricing & Fees
Please note, the service fees schedule on Zombaio’s website is dated December 2015.
- Rate for Adult Content and Webcam Sites
Processing Volume (EUR Gross/Week)
- 0-999 9%
- 1,000 – 24,000 9%
- 25,000 – 49,999 9%
- 50,000 – 74,999 9%
- 75,000> 9%
- Rate for Adult Dating and Mainstream Dating Sites
Processing Volume (EUR Gross/Week)
- 0 – 999 9%
- 1,000 – 74,999 9%
- 75,000> 9%
- Addon Services (optional)
- WAPIR – webcam API initiated re-bill – 2%
- Sub Account/Split Payments – 2%
- Monthly site scanning/compliance fee – €2
- Chargeback fee – €25
- International Wire Transfer – €17
- European IBAN Transfer – €6
- EUR cheque issuing – €30
Source: Zombaio Pricing
To see how that compares have a look at: UK Merchant Account and Credit Card Processing Fee Comparison.
Zombaio Features
- Fraud screening and insurance
- High risk direct merchant account
- Fast setup
- 35 currencies available for your members
- WAPIE – Webcam credit API initiated re-bill
- Certified site seal
- Cross-sell programmes
- Billing support
- Affiliate tracking system
- Sub account management
- Cascading billing
- Zombaio Stats – mobile access to your account
- Zombaio Online Administration – Web based backoffice tool
- Modern integration methods
- No registration fee
- No annual fee
- No refund fee
- No authorisation fee
- Process payments for 3 weeks and then get paid daily
- Zombaio always keeps a 20 day deposited balance
Company Background
Zombaio was launched in 2007 and has offices in London, UK; Mountain View and New York, USA and in Sweden. The company was born out of a passion for technology and a wish to change the payments industry.
Today the company is a popular processor of payment solution for the adult industry. It employs 20 people and has over 10,000 customers globally.
Zombaio Pros & Cons
There are very few reviews of Zombaio online; it’s therefore difficult at the moment to give the company a fair Merchant Machines rating.
Website: www.zombaio.com
Joe Dep says
I was scammed by ZOMBAIO, never paid lost alot of money, been waiting for months!
Don’t take this risk..
Danny says
hello, The same situation for me, please let me know if you solve it out in the meantime!
John Dep says
They Ignore all my message. i dont even know how Visa, mastercard still allows payment via these big time scammer. They owe me $6000 and more !!
Tom says
Same for me, they ignore my message and own me more than $5000
GO AWAY FROM THEM
Lucian says
I, too, have been waiting for a few months and I don’t get the money from them.
Hans says
No withdrawals for months, no support response! Does anyone know the address of the bankruptcy trustee?
Johny says
Hello, don’t ever work with zombaio as a payment processor on your website, they are a totaly unprofesional, unserios small company, they send you money after 4-5 months, i received money after 5 months only after i was going to call a lawyer. Iam still waiting for them to send some money from 2019. You can not do bussines in this way, you can not pay your bills and employes in time with this type of procesator who send money after 6 months. They have a phone number and nobody answers, because guess what ? the phone is broken, on livechat they answer after a week with some type of robot answer.
Tom says
Did you get your money back? How u did?
Tom says
I have the exact same problem with them.
Did you get your money back with a lawyer?
JOSH says
SAME TERRIBLE PROBLEM HERE! THEY DON’T PAY. I’VE BEEN WITH THEN FOR 9 YEARS NOW AND IT’S BEEN ALWAYS A PROBLEM. RIGHT NOW THEY OWE ME MONEY, MORE THAN 5.000 EUROS. IT’S BEEN MORE THAN 5 MONTHS THEY DON’T PAY ME. THEY DON’T REPLAY MUCH, THEY DON’T ANSWER THE PHONE. THEY’RE SUPPOSED TO BE HAVING ISSUES WITH WIRECARD, THAT’S SUPPOSED TO BE THE PROBLEM THEY’RE HAVING, BUT THEY ALWAYS HAVE A NEW EXCUSE IN ORDER TO AVOID SENDING THE PAYOUTS. ANYBODY KNOW WHERE TO REPORT THIS PEOPLE??? THEY ARE RUINING MY BUSINESS!
Tom says
GO AWAY FROM ZOMBAIO!!
They will keep your money!!
At the beginning everything is fine, then they begin to keep your money!!
Nick says
Financial suicide to use Zombaio, they DO NOT pay out and they will also re-bill customers that cancel. If you use them they will keep your money.
Paul Williams says
Zombaio are in trouble and not paying out, you only have to Google to see the sheer amount of complaints from Webmasters not being paid.
We have not been paid since June just ongoing excuses and withholding payments
piette says
it’s the same for me until 2018
Razvan says
You know … or someone who has recovered at least some of the money
Razvan says
is there any possibility I can sue them?
Jesuan Castillo says
INTERPOL IS THE ANSWER
Nick says
Zombaio filed for bankruptcy on the 16th of December, they are gone