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2021 Bottomline Payments Reviews: UK Fees & Pricing

Bottomline

 

Bottomline provides businesses of every size with payment solutions either on their premises or via a fully scalable web-based cloud solution.  The company has 23 offices worldwide.  Its Europe, Middle East and Africa (EMEA) headquarters are based in Reading, UK.  Bottomline solutions are being used by thousands of companies in 92 countries around the globe.

Sections

  • Bottomline Payment Solutions
  • Bottomline Pricing & Fees
  •  Bottomline Features
  • Company Background
  • Bottomline Pros & Cons
  • Bottomline Reviews

Bottomline Payment Solutions

Bottomline Payments

Bottomline accepts payments via multiple payment methods.

Other Bottomline Products and Services

Bottomline also offer their customers the following products and services: –

  • Financial process consulting services
  • Cyber fraud and risk management strategy and implementation
  • Web payments strategy consulting
  • Financial document automation implementation services
  • Document services
  • Financial messaging

Bottomline Pricing & Fees

Bottomline doesn’t list its fees online, these must be obtained directly from the company.  They can be contacted by telephone, online chat or through their contact form.

To see how they compare have a look at: UK Merchant Account and Credit Card Processing Fee Comparison.

 Bottomline Features

  • Tailored solutions
  • A wide range of support packages
  • Compliance solutions
  • User behaviour analytics
  • Training courses
  • Wide suite of products available
  • Direct debit management
  • Payroll payments
  • Supports multiple UK and global payment remittance standards

Company Background

Bottomline is a public company which was founded in 1989.  Its American headquarters are based in Portsmouth, NH, with territory headquarters in Reading, UK and Sydney, Australia.  The company has a total of 23 offices around the world, helping thousands of businesses in 92 countries to process billions of pounds worth of transactions per annum in a “simple, smart and secure” manner.

Bottomline provides payment solutions for over 350,000 corporates, 800 financial institutions, 250 insurance companies and 1,500 healthcare organisations around the globe.  They are dedicated to reducing not only their carbon footprint but also that of their clients, and have a long-term goal of using only 100% clean and renewable energy.  Bottomline also strives to occupy totally green facilities and has an effective recycling programme.  The company also gives back to the communities it works in, encouraging its staff to participate in charitable events.

Bottomline Pros & Cons

The following pros and cons are based on information available on Bottomline’s website and reviews from Facebook.  There are surprisingly few online reviews for Bottomline.com, especially given its global presence.

Pros:

  • Great customer service
  • Fraud and cyber protection
  • Easy to use
  • Training

 

Cons:

  • System is slow sometimes
  • Difficulty in finding out if an invoice has been paid
  • Slow loading times, leading to crashes

Bottomline Reviews

  • Facebook: 8.8 out of 10 based on 19 reviews

Merchant Machine score: 8.8 out of 10

Website: https://www.bottomline.com/uk

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