Is NatWest or Bank of Scotland better for your small business?
Below we look at both NatWest and Bank of Scotland reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


NatWest vs Bank of Scotland Trustpilot Reviews
NatWest | Bank of Scotland | |
Trustpilot Review Score (out of 5) | 1.4 | 1.6 |
Percent 5-Star Reviews | 8% | 12% |
Percent 1- Star Reviews | 86% | 80% |
Total Number of Reviews | 5,984 | 649 |
https://www.trustpilot.com/review/www.natwest.com
https://www.trustpilot.com/review/www.bankofscotland.co.uk
NatWest vs Bank of Scotland App Reviews
NatWest | Bank of Scotland | |
iPhone Review Score (out of 5) | 4.8 | 4.8 |
Number of iPhone Reviews | 456,700 | 269,400 |
Android Review Score (out of 5) | 4.4 | 4.5 |
Number of Android Reviews | 349,000 | 44,100 |
https://apps.apple.com/gb/app/natwest-mobile-banking/id334855322
https://apps.apple.com/gb/app/bank-of-scotland-mobile-bank/id485728109
NatWest vs Bank of Scotland Account Fees & Charges
NatWest | Bank of Scotland | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 24 Months | 12 Months |
Cheapest Monthly Account Fee | Free | £8.50 |
Most Expensive Monthly Account Fee | Free | £8.50 |
Electronic Payment Cost (in/out) | 35p | Free / 20p |
Cash Payments Cost (in/out) | 70p per £100 | £85p / £1.50 per £100 |
Cheques (in/out) | 70p per item | 85p per cheque |
CHAPS Payments Cost | £20 | £30 |
SEPA Payments Cost | 45p | £5 |
NatWest vs Bank of Scotland Business Savings Rates
NatWest | Bank of Scotland | |
Types of Business Savings Accounts | Instant access, notice and fixed-term savings accounts | Fixed Term Deposit, Notice Accounts, Instant Access Account |
Lowest Savings Rate (AER) | 1.46% | 1.31% |
Maximum Savings Rate (AER) | 4.25% | 4.37% |
Minimum Savings Amount | No | £1 |
Interest Paid On Foreign Currencies | Yes | Yes |
NatWest vs Bank of Scotland Account Opening Times
NatWest | Bank of Scotland | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 10 Working days | 7 Working days |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
NatWest vs Bank of Scotland Features & Account Types


NatWest | Bank of Scotland | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | Yes |
Branch Locations | UK-wide including the ability to use some RBS locations | Scotland only |
NatWest vs Bank of Scotland Customer Support Options
NatWest | Bank of Scotland | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | Yes |
NatWest vs Bank of Scotland Foreign Currency Accounts
NatWest | Bank of Scotland | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
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Other Business Services From NatWest and Bank of Scotland


NatWest | Bank of Scotland | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | Yes |
Card Machines | Yes | Yes |
Free Accounting Software | Yes | Yes |
NatWest vs Bank of Scotland Banking Basics
NatWest | Bank of Scotland | |
Bank Type | High Street | High Street |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 121882 | 169628 |
Website | NatWest Website | Bank of Scotland Website |
Common Comparison Questions
Does NatWest or Bank of Scotland have better customer reviews?
NatWest scores 1.4 out of 5 based 5,984 Trustpilot reviews. Of these reviews 8% are 5-star and 86% are 1-star.
Whereas, Bank of Scotland scores 1.6 out of 5 based 649 Trustpilot reviews. Of which 12% are 5-star and 80% are 1-star.
Does NatWest or Bank of Scotland have a better App?
NatWest’s iPhone App is rated 4.8 out of 5 based on 456,700 reviews. And it’s Android App is rated 4.4 out of 5 based on 349,000 reviews.
In comparison, Bank of Scotland’s iPhone App is rated 4.8 out of 5 based on 269,400 reviews. And it’s Android App is rated 4.5 out of 5 based on 44,100 reviews.
Does NatWest or Bank of Scotland have better business savings rates?
NatWest offers the following types of business savings accounts: Instant access, notice and fixed-term savings accounts with interest rates ranging from 1.46% to 4.25%. (AER)
In contrast, Bank of Scotland offers Fixed Term Deposit, Notice Accounts, Instant Access Account accounts with interest rates ranging from 1.31% to 4.37% (AER).
See Other Comparisons:NatWest vs Metro Bank
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NatWest vs Shawbrook Bank
NatWest vs RBS (Royal Bank of Scotland)
For other business bank accounts see our guide here.