Is NatWest or Metro Bank better for your small business?
Below we look at both NatWest and Metro Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.
NatWest vs Metro Bank Trustpilot Reviews
| NatWest | Metro Bank | |
| Trustpilot Review Score (out of 5) | 1.4 | 2 |
| Percent 5-Star Reviews | 8% | 45% |
| Percent 1- Star Reviews | 86% | 48% |
| Total Number of Reviews | 5,984 | 4,764 |
https://www.trustpilot.com/review/www.natwest.com
https://www.trustpilot.com/review/www.metrobankonline.co.uk
NatWest vs Metro Bank App Reviews
| NatWest | Metro Bank | |
| iPhone Review Score (out of 5) | 4.8 | 4.8 |
| Number of iPhone Reviews | 456,700 | 182,900 |
| Android Review Score (out of 5) | 4.4 | 4.6 |
| Number of Android Reviews | 349,000 | 41,500 |
https://apps.apple.com/gb/app/natwest-mobile-banking/id334855322
https://apps.apple.com/gb/app/metro-bank/id1175525592
NatWest vs Metro Bank Account Fees & Charges
| NatWest | Metro Bank | |
| Free Business Bank Account | Yes | Yes |
| Free Business Account Term Length | 24 Months | 12 Months |
| Cheapest Monthly Account Fee | Free | Free |
| Most Expensive Monthly Account Fee | Free | £6.00 |
| Electronic Payment Cost (in/out) | 35p | 30p |
| Cash Payments Cost (in/out) | 70p per £100 | 1.00% |
| Cheques (in/out) | 70p per item | 30p |
| CHAPS Payments Cost | £20 | £25 |
| SEPA Payments Cost | 45p | 20p |
NatWest vs Metro Bank Business Savings Rates
| NatWest | Metro Bank | |
| Types of Business Savings Accounts | Instant access, notice and fixed-term savings accounts | Instant access, Fixed term |
| Lowest Savings Rate (AER) | 1.46% | 1.10% |
| Maximum Savings Rate (AER) | 4.25% | 4.41% |
| Minimum Savings Amount | No | £1 |
| Interest Paid On Foreign Currencies | Yes | Yes |
NatWest vs Metro Bank Account Opening Times
| NatWest | Metro Bank | |
| Can You Apply Online? | Yes | Yes |
| How Long Does Opening An Account Typically Take? | 10 Working days | 1 day |
| Do They Check Your Credit? | Yes | Yes |
| Current Account Switch Service | Yes | Yes |
NatWest vs Metro Bank Features & Account Types
| NatWest | Metro Bank | |
| Business Current Account | Yes | Yes |
| Business Savings Account | Yes | Yes |
| Business Credit Card | Yes | Yes |
| Business Overdraft | Yes | Yes |
| Accounts For Startups | Yes | Yes |
| Accounts For Charities | Yes | Yes |
| Accounts For Sole Traders | Yes | Yes |
| Joint Business Accounts Available | Yes | Yes |
| Card Type | Mastercard | Mastercard |
| Online Banking | Yes | Yes |
| Mobile Banking | Yes | Yes |
| In Person/Branch Banking | Yes | Yes |
| Branch Locations | UK-wide including the ability to use some RBS locations | Limited locations in England & Wales only |
NatWest vs Metro Bank Customer Support Options
| NatWest | Metro Bank | |
| Phone Support Available | Yes | Yes |
| Email Support Available | Yes | Yes |
| App Based Support | Yes | Yes |
| Web Based Support | Yes | Yes |
| In person Customer Support | Yes | Yes |
NatWest vs Metro Bank Foreign Currency Accounts
| NatWest | Metro Bank | |
| US Dollar (USD) Bank Accounts | Yes | Yes |
| Euro (EUR) Bank Accounts | Yes | Yes |
| Other Currencies Available: |
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Other Business Services From NatWest and Metro Bank
| NatWest | Metro Bank | |
| Business Loans | Yes | Yes |
| Commercial Mortgages | Yes | No |
| Invoice Financing | Yes | Yes |
| International Payments | Yes | Yes |
| Merchant Payment Services | Yes | Yes |
| Card Machines | Yes | No |
| Free Accounting Software | Yes | No |
NatWest vs Metro Bank Banking Basics
| NatWest | Metro Bank | |
| Bank Type | High Street | High Street |
| FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
| FCA Number | 121882 | 488982 |
| Website | NatWest Website | Metro Bank Website |
Common Comparison Questions
Does NatWest or Metro Bank have better customer reviews?
NatWest scores 1.4 out of 5 based 5,984 Trustpilot reviews. Of these reviews 8% are 5-star and 86% are 1-star.
Whereas, Metro Bank scores 2 out of 5 based 4,764 Trustpilot reviews. Of which 45% are 5-star and 48% are 1-star.
Does NatWest or Metro Bank have a better App?
NatWest’s iPhone App is rated 4.8 out of 5 based on 456,700 reviews. And it’s Android App is rated 4.4 out of 5 based on 349,000 reviews.
In comparison, Metro Bank’s iPhone App is rated 4.8 out of 5 based on 182,900 reviews. And it’s Android App is rated 4.6 out of 5 based on 41,500 reviews.
Does NatWest or Metro Bank have better business savings rates?
NatWest offers the following types of business savings accounts: Instant access, notice and fixed-term savings accounts with interest rates ranging from 1.46% to 4.25%. (AER)
In contrast, Metro Bank offers Instant access, Fixed term accounts with interest rates ranging from 1.10% to 4.41% (AER).
See Other Comparisons:NatWest vs TSB
NatWest vs Starling Bank
NatWest vs Shawbrook Bank
NatWest vs RBS (Royal Bank of Scotland)
NatWest vs Wise
For other business bank accounts see our guide here.