Is Bank of Scotland or Cumberland Building Society better for your small business?
Below we look at both Bank of Scotland and Cumberland Building Society reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Bank of Scotland vs Cumberland Building Society Trustpilot Reviews
Bank of Scotland | Cumberland Building Society | |
Trustpilot Review Score (out of 5) | 1.6 | 2.5 |
Percent 5-Star Reviews | 12% | 22% |
Percent 1- Star Reviews | 80% | 69% |
Total Number of Reviews | 649 | 41 |
https://www.trustpilot.com/review/www.bankofscotland.co.uk
https://www.trustpilot.com/review/cumberlandbuildingsociety.co.uk
Bank of Scotland vs Cumberland Building Society App Reviews
Bank of Scotland | Cumberland Building Society | |
iPhone Review Score (out of 5) | 4.8 | 4.7 |
Number of iPhone Reviews | 269,400 | 644 |
Android Review Score (out of 5) | 4.5 | 4.8 |
Number of Android Reviews | 44,100 | 415 |
https://apps.apple.com/gb/app/bank-of-scotland-mobile-bank/id485728109
https://apps.apple.com/gb/app/cumberland-mobile-banking/id715482935
Bank of Scotland vs Cumberland Building Society Account Fees & Charges
Bank of Scotland | Cumberland Building Society | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 12 Months | 12 Months |
Cheapest Monthly Account Fee | £8.50 | Free |
Most Expensive Monthly Account Fee | £8.50 | £5 |
Electronic Payment Cost (in/out) | Free / 20p | 35p |
Cash Payments Cost (in/out) | £85p / £1.50 per £100 | 40p per £100 |
Cheques (in/out) | 85p per cheque | £1 |
CHAPS Payments Cost | £30 | £25 |
SEPA Payments Cost | £5 | No |
Bank of Scotland vs Cumberland Building Society Business Savings Rates
Bank of Scotland | Cumberland Building Society | |
Types of Business Savings Accounts | Fixed Term Deposit, Notice Accounts, Instant Access Account | Instant Access, Fixed Term, Notice Savings |
Lowest Savings Rate (AER) | 1.31% | 3.05% |
Maximum Savings Rate (AER) | 4.37% | 4.20% |
Minimum Savings Amount | £1 | £1 |
Interest Paid On Foreign Currencies | Yes | No |
Bank of Scotland vs Cumberland Building Society Account Opening Times
Bank of Scotland | Cumberland Building Society | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 7 Working days | 5 to 10 minutes |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
Bank of Scotland vs Cumberland Building Society Features & Account Types


Bank of Scotland | Cumberland Building Society | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Visa | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | Yes |
Branch Locations | Scotland only | Locations in North East England only |
Bank of Scotland vs Cumberland Building Society Customer Support Options
Bank of Scotland | Cumberland Building Society | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | Yes |
Bank of Scotland vs Cumberland Building Society Foreign Currency Accounts
Bank of Scotland | Cumberland Building Society | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
| No |
Other Business Services From Bank of Scotland and Cumberland Building Society


Bank of Scotland | Cumberland Building Society | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | Yes | Yes |
Bank of Scotland vs Cumberland Building Society Banking Basics
Bank of Scotland | Cumberland Building Society | |
Bank Type | High Street | Building Society |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 169628 | 106074 |
Website | Bank of Scotland Website | Cumberland Building Society Website |
Common Comparison Questions
Does Bank of Scotland or Cumberland Building Society have better customer reviews?
Bank of Scotland scores 1.6 out of 5 based 649 Trustpilot reviews. Of these reviews 12% are 5-star and 80% are 1-star.
Whereas, Cumberland Building Society scores 2.5 out of 5 based 41 Trustpilot reviews. Of which 22% are 5-star and 69% are 1-star.
Does Bank of Scotland or Cumberland Building Society have a better App?
Bank of Scotland’s iPhone App is rated 4.8 out of 5 based on 269,400 reviews. And it’s Android App is rated 4.5 out of 5 based on 44,100 reviews.
In comparison, Cumberland Building Society’s iPhone App is rated 4.7 out of 5 based on 644 reviews. And it’s Android App is rated 4.8 out of 5 based on 415 reviews.
Does Bank of Scotland or Cumberland Building Society have better business savings rates?
Bank of Scotland offers the following types of business savings accounts: Fixed Term Deposit, Notice Accounts, Instant Access Account with interest rates ranging from 1.31% to 4.37%. (AER)
In contrast, Cumberland Building Society offers Instant Access, Fixed Term, Notice Savings accounts with interest rates ranging from 3.05% to 4.20% (AER).
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For other business bank accounts see our guide here.