Is Virgin Money or Charity Bank better for your small business?
Below we look at both Virgin Money and Charity Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Virgin Money vs Charity Bank Trustpilot Reviews
Virgin Money | Charity Bank | |
Trustpilot Review Score (out of 5) | 1.4 | 3.3 |
Percent 5-Star Reviews | 5% | 33% |
Percent 1- Star Reviews | 89% | 34% |
Total Number of Reviews | 6,799 | 3 |
https://www.trustpilot.com/review/uk.virginmoney.com
https://www.trustpilot.com/review/charitybank.org
Virgin Money vs Charity Bank App Reviews
Virgin Money | Charity Bank | |
iPhone Review Score (out of 5) | 4.6 | No Rating |
Number of iPhone Reviews | 125,000 | No Reviews |
Android Review Score (out of 5) | 4 | No Rating |
Number of Android Reviews | 23,400 | No Reviews |
https://apps.apple.com/gb/app/virgin-money-mobile-banking/id1482269155
https://www.apple.com/uk/app-store/
Virgin Money vs Charity Bank Account Fees & Charges
Virgin Money | Charity Bank | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 25 Months | NA |
Cheapest Monthly Account Fee | No | Free |
Most Expensive Monthly Account Fee | No | Free |
Electronic Payment Cost (in/out) | Free | No |
Cash Payments Cost (in/out) | 90p per £100 | Free |
Cheques (in/out) | 30p per cheque | Free |
CHAPS Payments Cost | £25 | £10 |
SEPA Payments Cost | £20 | 20p |
Virgin Money vs Charity Bank Business Savings Rates
Virgin Money | Charity Bank | |
Types of Business Savings Accounts | Instant access accounts, Notice accounts, Fixed term deposit accounts | CITR accounts, Easy Access, Notice Accounts, Fixed Account |
Lowest Savings Rate (AER) | 1.35% | 2.02% |
Maximum Savings Rate (AER) | 5.15% | 4.51% |
Minimum Savings Amount | £1 | £1,000 |
Interest Paid On Foreign Currencies | Yes | No |
Virgin Money vs Charity Bank Account Opening Times
Virgin Money | Charity Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 1 to 47 Working days | Undisclosed |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
Virgin Money vs Charity Bank Features & Account Types


Virgin Money | Charity Bank | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | No |
Business Overdraft | Yes | No |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Mastercard |
Online Banking | Yes | Yes |
Mobile Banking | Yes | No |
In Person/Branch Banking | Yes | No |
Branch Locations | Northern England and Scotland only | Tonbridge |
Virgin Money vs Charity Bank Customer Support Options
Virgin Money | Charity Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | No |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
Virgin Money vs Charity Bank Foreign Currency Accounts
Virgin Money | Charity Bank | |
US Dollar (USD) Bank Accounts | Yes | No |
Euro (EUR) Bank Accounts | Yes | No |
Other Currencies Available: | No | No |
Other Business Services From Virgin Money and Charity Bank


Virgin Money | Charity Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | No | No |
Free Accounting Software | Yes | No |
Virgin Money vs Charity Bank Banking Basics
Virgin Money | Charity Bank | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 121873 | 207701 |
Website | Virgin Money Website | Charity Bank Website |
Common Comparison Questions
Does Virgin Money or Charity Bank have better customer reviews?
Virgin Money scores 1.4 out of 5 based 6,799 Trustpilot reviews. Of these reviews 5% are 5-star and 89% are 1-star.
Whereas, Charity Bank scores 3.3 out of 5 based 3 Trustpilot reviews. Of which 33% are 5-star and 34% are 1-star.
Does Virgin Money or Charity Bank have a better App?
Virgin Money’s iPhone App is rated 4.6 out of 5 based on 125,000 reviews. And it’s Android App is rated 4 out of 5 based on 23,400 reviews.
In comparison, Charity Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does Virgin Money or Charity Bank have better business savings rates?
Virgin Money offers the following types of business savings accounts: Instant access accounts, Notice accounts, Fixed term deposit accounts with interest rates ranging from 1.35% to 5.15%. (AER)
In contrast, Charity Bank offers CITR accounts, Easy Access, Notice Accounts, Fixed Account accounts with interest rates ranging from 2.02% to 4.51% (AER).
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For other business bank accounts see our guide here.