Is TSB or Cynergy Bank better for your small business?
Below we look at both TSB and Cynergy Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


TSB vs Cynergy Bank Trustpilot Reviews
TSB | Cynergy Bank | |
Trustpilot Review Score (out of 5) | 4.2 | 4 |
Percent 5-Star Reviews | 56% | 58% |
Percent 1- Star Reviews | 27% | 27% |
Total Number of Reviews | 21,942 | 2,235 |
https://www.trustpilot.com/review/tsb.co.uk
https://www.trustpilot.com/review/cynergybank.co.uk
TSB vs Cynergy Bank App Reviews
TSB | Cynergy Bank | |
iPhone Review Score (out of 5) | 4.8 | 1.5 |
Number of iPhone Reviews | 457,400 | 350 |
Android Review Score (out of 5) | 4.4 | 1.7 |
Number of Android Reviews | 197,000 | 449 |
https://apps.apple.com/gb/app/tsb-mobile-banking/id1160720878
https://apps.apple.com/gb/app/cynergy-bank-authenticator/id1497728953
TSB vs Cynergy Bank Account Fees & Charges
TSB | Cynergy Bank | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 30 Months | 12 Months |
Cheapest Monthly Account Fee | £5 | £25 |
Most Expensive Monthly Account Fee | £40 | £25 |
Electronic Payment Cost (in/out) | Free | 35p |
Cash Payments Cost (in/out) | 70p per £100 | 65p per £100 |
Cheques (in/out) | 70p | 30p / 78p |
CHAPS Payments Cost | £30 | £25 |
SEPA Payments Cost | £2 | £6 |
TSB vs Cynergy Bank Business Savings Rates
TSB | Cynergy Bank | |
Types of Business Savings Accounts | Instant Access, Fixed Bonds | Business Saver |
Lowest Savings Rate (AER) | 1.35% | 4.00% |
Maximum Savings Rate (AER) | 4.30% | 4.00% |
Minimum Savings Amount | £1 | £1 |
Interest Paid On Foreign Currencies | Yes | Yes |
TSB vs Cynergy Bank Account Opening Times
TSB | Cynergy Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 10 Working days | 15 minutes |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
TSB vs Cynergy Bank Features & Account Types


TSB | Cynergy Bank | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | No | No |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | Yes |
Branch Locations | UK-wide | London, Redhill, Birmingham, Manchester and Glasgow |
TSB vs Cynergy Bank Customer Support Options
TSB | Cynergy Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | Yes |
TSB vs Cynergy Bank Foreign Currency Accounts
TSB | Cynergy Bank | |
US Dollar (USD) Bank Accounts | Yes | No |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
| No |
Other Business Services From TSB and Cynergy Bank


TSB | Cynergy Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | No | No |
TSB vs Cynergy Bank Banking Basics
TSB | Cynergy Bank | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 191240 | 575105 |
Website | TSB Website | Cynergy Bank Website |
Common Comparison Questions
Does TSB or Cynergy Bank have better customer reviews?
TSB scores 4.2 out of 5 based 21,942 Trustpilot reviews. Of these reviews 56% are 5-star and 27% are 1-star.
Whereas, Cynergy Bank scores 4 out of 5 based 2,235 Trustpilot reviews. Of which 58% are 5-star and 27% are 1-star.
Does TSB or Cynergy Bank have a better App?
TSB’s iPhone App is rated 4.8 out of 5 based on 457,400 reviews. And it’s Android App is rated 4.4 out of 5 based on 197,000 reviews.
In comparison, Cynergy Bank’s iPhone App is rated 1.5 out of 5 based on 350 reviews. And it’s Android App is rated 1.7 out of 5 based on 449 reviews.
Does TSB or Cynergy Bank have better business savings rates?
TSB offers the following types of business savings accounts: Instant Access, Fixed Bonds with interest rates ranging from 1.35% to 4.30%. (AER)
In contrast, Cynergy Bank offers Business Saver accounts with interest rates ranging from 4.00% to 4.00% (AER).
See Other Comparisons:TSB vs Zempler Bank (formerly Cashplus)
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For other business bank accounts see our guide here.