Is TSB or Cumberland Building Society better for your small business?
Below we look at both TSB and Cumberland Building Society reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


TSB vs Cumberland Building Society Trustpilot Reviews
TSB | Cumberland Building Society | |
Trustpilot Review Score (out of 5) | 4.2 | 2.5 |
Percent 5-Star Reviews | 56% | 22% |
Percent 1- Star Reviews | 27% | 69% |
Total Number of Reviews | 21,942 | 41 |
https://www.trustpilot.com/review/tsb.co.uk
https://www.trustpilot.com/review/cumberlandbuildingsociety.co.uk
TSB vs Cumberland Building Society App Reviews
TSB | Cumberland Building Society | |
iPhone Review Score (out of 5) | 4.8 | 4.7 |
Number of iPhone Reviews | 457,400 | 644 |
Android Review Score (out of 5) | 4.4 | 4.8 |
Number of Android Reviews | 197,000 | 415 |
https://apps.apple.com/gb/app/tsb-mobile-banking/id1160720878
https://apps.apple.com/gb/app/cumberland-mobile-banking/id715482935
TSB vs Cumberland Building Society Account Fees & Charges
TSB | Cumberland Building Society | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | 30 Months | 12 Months |
Cheapest Monthly Account Fee | £5 | Free |
Most Expensive Monthly Account Fee | £40 | £5 |
Electronic Payment Cost (in/out) | Free | 35p |
Cash Payments Cost (in/out) | 70p per £100 | 40p per £100 |
Cheques (in/out) | 70p | £1 |
CHAPS Payments Cost | £30 | £25 |
SEPA Payments Cost | £2 | No |
TSB vs Cumberland Building Society Business Savings Rates
TSB | Cumberland Building Society | |
Types of Business Savings Accounts | Instant Access, Fixed Bonds | Instant Access, Fixed Term, Notice Savings |
Lowest Savings Rate (AER) | 1.35% | 3.05% |
Maximum Savings Rate (AER) | 4.30% | 4.20% |
Minimum Savings Amount | £1 | £1 |
Interest Paid On Foreign Currencies | Yes | No |
TSB vs Cumberland Building Society Account Opening Times
TSB | Cumberland Building Society | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 10 Working days | 5 to 10 minutes |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
TSB vs Cumberland Building Society Features & Account Types


TSB | Cumberland Building Society | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | No | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | Yes |
Branch Locations | UK-wide | Locations in North East England only |
TSB vs Cumberland Building Society Customer Support Options
TSB | Cumberland Building Society | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | Yes |
TSB vs Cumberland Building Society Foreign Currency Accounts
TSB | Cumberland Building Society | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
| No |
Other Business Services From TSB and Cumberland Building Society


TSB | Cumberland Building Society | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | No | Yes |
TSB vs Cumberland Building Society Banking Basics
TSB | Cumberland Building Society | |
Bank Type | High Street | Building Society |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 191240 | 106074 |
Website | TSB Website | Cumberland Building Society Website |
Common Comparison Questions
Does TSB or Cumberland Building Society have better customer reviews?
TSB scores 4.2 out of 5 based 21,942 Trustpilot reviews. Of these reviews 56% are 5-star and 27% are 1-star.
Whereas, Cumberland Building Society scores 2.5 out of 5 based 41 Trustpilot reviews. Of which 22% are 5-star and 69% are 1-star.
Does TSB or Cumberland Building Society have a better App?
TSB’s iPhone App is rated 4.8 out of 5 based on 457,400 reviews. And it’s Android App is rated 4.4 out of 5 based on 197,000 reviews.
In comparison, Cumberland Building Society’s iPhone App is rated 4.7 out of 5 based on 644 reviews. And it’s Android App is rated 4.8 out of 5 based on 415 reviews.
Does TSB or Cumberland Building Society have better business savings rates?
TSB offers the following types of business savings accounts: Instant Access, Fixed Bonds with interest rates ranging from 1.35% to 4.30%. (AER)
In contrast, Cumberland Building Society offers Instant Access, Fixed Term, Notice Savings accounts with interest rates ranging from 3.05% to 4.20% (AER).
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For other business bank accounts see our guide here.