Is TSB or Charity Bank better for your small business?
Below we look at both TSB and Charity Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


TSB vs Charity Bank Trustpilot Reviews
TSB | Charity Bank | |
Trustpilot Review Score (out of 5) | 4.2 | 3.3 |
Percent 5-Star Reviews | 56% | 33% |
Percent 1- Star Reviews | 27% | 34% |
Total Number of Reviews | 21,942 | 3 |
https://www.trustpilot.com/review/tsb.co.uk
https://www.trustpilot.com/review/charitybank.org
TSB vs Charity Bank App Reviews
TSB | Charity Bank | |
iPhone Review Score (out of 5) | 4.8 | No Rating |
Number of iPhone Reviews | 457,400 | No Reviews |
Android Review Score (out of 5) | 4.4 | No Rating |
Number of Android Reviews | 197,000 | No Reviews |
https://apps.apple.com/gb/app/tsb-mobile-banking/id1160720878
https://www.apple.com/uk/app-store/
TSB vs Charity Bank Account Fees & Charges
TSB | Charity Bank | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | 30 Months | NA |
Cheapest Monthly Account Fee | £5 | Free |
Most Expensive Monthly Account Fee | £40 | Free |
Electronic Payment Cost (in/out) | Free | No |
Cash Payments Cost (in/out) | 70p per £100 | Free |
Cheques (in/out) | 70p | Free |
CHAPS Payments Cost | £30 | £10 |
SEPA Payments Cost | £2 | 20p |
TSB vs Charity Bank Business Savings Rates
TSB | Charity Bank | |
Types of Business Savings Accounts | Instant Access, Fixed Bonds | CITR accounts, Easy Access, Notice Accounts, Fixed Account |
Lowest Savings Rate (AER) | 1.35% | 2.02% |
Maximum Savings Rate (AER) | 4.30% | 4.51% |
Minimum Savings Amount | £1 | £1,000 |
Interest Paid On Foreign Currencies | Yes | No |
TSB vs Charity Bank Account Opening Times
TSB | Charity Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 10 Working days | Undisclosed |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
TSB vs Charity Bank Features & Account Types


TSB | Charity Bank | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | Yes | No |
Business Overdraft | Yes | No |
Accounts For Startups | Yes | Yes |
Accounts For Charities | No | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Mastercard |
Online Banking | Yes | Yes |
Mobile Banking | Yes | No |
In Person/Branch Banking | Yes | No |
Branch Locations | UK-wide | Tonbridge |
TSB vs Charity Bank Customer Support Options
TSB | Charity Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | No |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
TSB vs Charity Bank Foreign Currency Accounts
TSB | Charity Bank | |
US Dollar (USD) Bank Accounts | Yes | No |
Euro (EUR) Bank Accounts | Yes | No |
Other Currencies Available: |
| No |
Other Business Services From TSB and Charity Bank


TSB | Charity Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | Yes | Yes |
Invoice Financing | Yes | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | No | No |
TSB vs Charity Bank Banking Basics
TSB | Charity Bank | |
Bank Type | High Street | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 191240 | 207701 |
Website | TSB Website | Charity Bank Website |
Common Comparison Questions
Does TSB or Charity Bank have better customer reviews?
TSB scores 4.2 out of 5 based 21,942 Trustpilot reviews. Of these reviews 56% are 5-star and 27% are 1-star.
Whereas, Charity Bank scores 3.3 out of 5 based 3 Trustpilot reviews. Of which 33% are 5-star and 34% are 1-star.
Does TSB or Charity Bank have a better App?
TSB’s iPhone App is rated 4.8 out of 5 based on 457,400 reviews. And it’s Android App is rated 4.4 out of 5 based on 197,000 reviews.
In comparison, Charity Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does TSB or Charity Bank have better business savings rates?
TSB offers the following types of business savings accounts: Instant Access, Fixed Bonds with interest rates ranging from 1.35% to 4.30%. (AER)
In contrast, Charity Bank offers CITR accounts, Easy Access, Notice Accounts, Fixed Account accounts with interest rates ranging from 2.02% to 4.51% (AER).
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For other business bank accounts see our guide here.