Is Starling Bank or Shawbrook Bank better for your small business?
Below we look at both Starling Bank and Shawbrook Bank reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Starling Bank vs Shawbrook Bank Trustpilot Reviews
Starling Bank | Shawbrook Bank | |
Trustpilot Review Score (out of 5) | 4.3 | 4.7 |
Percent 5-Star Reviews | 76% | 85% |
Percent 1- Star Reviews | 11% | 7% |
Total Number of Reviews | 38,869 | 10,747 |
https://www.trustpilot.com/review/starlingbank.com
https://www.trustpilot.com/review/www.shawbrook.co.uk
Starling Bank vs Shawbrook Bank App Reviews
Starling Bank | Shawbrook Bank | |
iPhone Review Score (out of 5) | 4.9 | No Rating |
Number of iPhone Reviews | 477,500 | No Reviews |
Android Review Score (out of 5) | 4.5 | No Rating |
Number of Android Reviews | 114,000 | No Reviews |
https://apps.apple.com/gb/app/starling-bank-mobile-banking/id956806430
https://www.apple.com/uk/app-store/
Starling Bank vs Shawbrook Bank Account Fees & Charges
Starling Bank | Shawbrook Bank | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | No Limit | NA |
Cheapest Monthly Account Fee | No | Free |
Most Expensive Monthly Account Fee | No | £12 |
Electronic Payment Cost (in/out) | Free | Free |
Cash Payments Cost (in/out) | 0.70% | Free |
Cheques (in/out) | Free | Free |
CHAPS Payments Cost | £20 | £35 |
SEPA Payments Cost | No | No |
Starling Bank vs Shawbrook Bank Business Savings Rates
Starling Bank | Shawbrook Bank | |
Types of Business Savings Accounts | None | Easy Access, Fixed Rate, Notice Accounts |
Lowest Savings Rate (AER) | NA | 3.66% |
Maximum Savings Rate (AER) | NA | 5.03% |
Minimum Savings Amount | No | £1,000 |
Interest Paid On Foreign Currencies | Yes | No |
Starling Bank vs Shawbrook Bank Account Opening Times
Starling Bank | Shawbrook Bank | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 1 to 5 Working days | 5 Working days |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | No |
Starling Bank vs Shawbrook Bank Features & Account Types


Starling Bank | Shawbrook Bank | |
Business Current Account | Yes | No |
Business Savings Account | Yes | Yes |
Business Credit Card | No | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | None |
Online Banking | Yes | Yes |
Mobile Banking | Yes | No |
In Person/Branch Banking | Yes | No |
Branch Locations | None, but can use post office locations for some services | Limited locations accross the UK |
Starling Bank vs Shawbrook Bank Customer Support Options
Starling Bank | Shawbrook Bank | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | No |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
Starling Bank vs Shawbrook Bank Foreign Currency Accounts
Starling Bank | Shawbrook Bank | |
US Dollar (USD) Bank Accounts | Yes | No |
Euro (EUR) Bank Accounts | Yes | No |
Other Currencies Available: |
| No |
Other Business Services From Starling Bank and Shawbrook Bank


Starling Bank | Shawbrook Bank | |
Business Loans | Yes | Yes |
Commercial Mortgages | No | Yes |
Invoice Financing | No | Yes |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | Yes |
Card Machines | Yes | No |
Free Accounting Software | No | No |
Starling Bank vs Shawbrook Bank Banking Basics
Starling Bank | Shawbrook Bank | |
Bank Type | Challenger | Challenger |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 730166 | 204574 |
Website | Starling Bank Website | Shawbrook Bank Website |
Common Comparison Questions
Does Starling Bank or Shawbrook Bank have better customer reviews?
Starling Bank scores 4.3 out of 5 based 38,869 Trustpilot reviews. Of these reviews 76% are 5-star and 11% are 1-star.
Whereas, Shawbrook Bank scores 4.7 out of 5 based 10,747 Trustpilot reviews. Of which 85% are 5-star and 7% are 1-star.
Does Starling Bank or Shawbrook Bank have a better App?
Starling Bank’s iPhone App is rated 4.9 out of 5 based on 477,500 reviews. And it’s Android App is rated 4.5 out of 5 based on 114,000 reviews.
In comparison, Shawbrook Bank’s iPhone App is rated No Rating out of 5 based on No Reviews reviews. And it’s Android App is rated No Rating out of 5 based on No Reviews reviews.
Does Starling Bank or Shawbrook Bank have better business savings rates?
Starling Bank offers the following types of business savings accounts: None with interest rates ranging from NA to NA. (AER)
In contrast, Shawbrook Bank offers Easy Access, Fixed Rate, Notice Accounts accounts with interest rates ranging from 3.66% to 5.03% (AER).
See Other Comparisons:Starling Bank vs RBS (Royal Bank of Scotland)
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For other business bank accounts see our guide here.