Is Starling Bank or Cumberland Building Society better for your small business?
Below we look at both Starling Bank and Cumberland Building Society reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Starling Bank vs Cumberland Building Society Trustpilot Reviews
Starling Bank | Cumberland Building Society | |
Trustpilot Review Score (out of 5) | 4.3 | 2.5 |
Percent 5-Star Reviews | 76% | 22% |
Percent 1- Star Reviews | 11% | 69% |
Total Number of Reviews | 38,869 | 41 |
https://www.trustpilot.com/review/starlingbank.com
https://www.trustpilot.com/review/cumberlandbuildingsociety.co.uk
Starling Bank vs Cumberland Building Society App Reviews
Starling Bank | Cumberland Building Society | |
iPhone Review Score (out of 5) | 4.9 | 4.7 |
Number of iPhone Reviews | 477,500 | 644 |
Android Review Score (out of 5) | 4.5 | 4.8 |
Number of Android Reviews | 114,000 | 415 |
https://apps.apple.com/gb/app/starling-bank-mobile-banking/id956806430
https://apps.apple.com/gb/app/cumberland-mobile-banking/id715482935
Starling Bank vs Cumberland Building Society Account Fees & Charges
Starling Bank | Cumberland Building Society | |
Free Business Bank Account | Yes | Yes |
Free Business Account Term Length | No Limit | 12 Months |
Cheapest Monthly Account Fee | No | Free |
Most Expensive Monthly Account Fee | No | £5 |
Electronic Payment Cost (in/out) | Free | 35p |
Cash Payments Cost (in/out) | 0.70% | 40p per £100 |
Cheques (in/out) | Free | £1 |
CHAPS Payments Cost | £20 | £25 |
SEPA Payments Cost | No | No |
Starling Bank vs Cumberland Building Society Business Savings Rates
Starling Bank | Cumberland Building Society | |
Types of Business Savings Accounts | None | Instant Access, Fixed Term, Notice Savings |
Lowest Savings Rate (AER) | NA | 3.05% |
Maximum Savings Rate (AER) | NA | 4.20% |
Minimum Savings Amount | No | £1 |
Interest Paid On Foreign Currencies | Yes | No |
Starling Bank vs Cumberland Building Society Account Opening Times
Starling Bank | Cumberland Building Society | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 1 to 5 Working days | 5 to 10 minutes |
Do They Check Your Credit? | Yes | Yes |
Current Account Switch Service | Yes | Yes |
Starling Bank vs Cumberland Building Society Features & Account Types


Starling Bank | Cumberland Building Society | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | No | Yes |
Business Overdraft | Yes | Yes |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | Yes |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Visa |
Online Banking | Yes | Yes |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | Yes |
Branch Locations | None, but can use post office locations for some services | Locations in North East England only |
Starling Bank vs Cumberland Building Society Customer Support Options
Starling Bank | Cumberland Building Society | |
Phone Support Available | Yes | Yes |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | Yes |
Starling Bank vs Cumberland Building Society Foreign Currency Accounts
Starling Bank | Cumberland Building Society | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
| No |
Other Business Services From Starling Bank and Cumberland Building Society


Starling Bank | Cumberland Building Society | |
Business Loans | Yes | Yes |
Commercial Mortgages | No | Yes |
Invoice Financing | No | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | No | Yes |
Starling Bank vs Cumberland Building Society Banking Basics
Starling Bank | Cumberland Building Society | |
Bank Type | Challenger | Building Society |
FSCS Protection | Yes, up to £85,000 | Yes, up to £85,000 |
FCA Number | 730166 | 106074 |
Website | Starling Bank Website | Cumberland Building Society Website |
Common Comparison Questions
Does Starling Bank or Cumberland Building Society have better customer reviews?
Starling Bank scores 4.3 out of 5 based 38,869 Trustpilot reviews. Of these reviews 76% are 5-star and 11% are 1-star.
Whereas, Cumberland Building Society scores 2.5 out of 5 based 41 Trustpilot reviews. Of which 22% are 5-star and 69% are 1-star.
Does Starling Bank or Cumberland Building Society have a better App?
Starling Bank’s iPhone App is rated 4.9 out of 5 based on 477,500 reviews. And it’s Android App is rated 4.5 out of 5 based on 114,000 reviews.
In comparison, Cumberland Building Society’s iPhone App is rated 4.7 out of 5 based on 644 reviews. And it’s Android App is rated 4.8 out of 5 based on 415 reviews.
Does Starling Bank or Cumberland Building Society have better business savings rates?
Starling Bank offers the following types of business savings accounts: None with interest rates ranging from NA to NA. (AER)
In contrast, Cumberland Building Society offers Instant Access, Fixed Term, Notice Savings accounts with interest rates ranging from 3.05% to 4.20% (AER).
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For other business bank accounts see our guide here.