Is Starling Bank or Countingup better for your small business?
Below we look at both Starling Bank and Countingup reviews on Trustpilot along with their App reviews from Apple and Google.
We then look at typical fees, business savings rates, foreign currency options and a whole bunch of other account features to help you make up your mind.


Starling Bank vs Countingup Trustpilot Reviews
Starling Bank | Countingup | |
Trustpilot Review Score (out of 5) | 4.3 | 4.4 |
Percent 5-Star Reviews | 76% | 81% |
Percent 1- Star Reviews | 11% | 9% |
Total Number of Reviews | 38,869 | 2,382 |
https://www.trustpilot.com/review/starlingbank.com
https://www.trustpilot.com/review/countingup.com
Starling Bank vs Countingup App Reviews
Starling Bank | Countingup | |
iPhone Review Score (out of 5) | 4.9 | 4.7 |
Number of iPhone Reviews | 477,500 | 2,800 |
Android Review Score (out of 5) | 4.5 | 4.5 |
Number of Android Reviews | 114,000 | 1,300 |
https://apps.apple.com/gb/app/starling-bank-mobile-banking/id956806430
https://apps.apple.com/gb/app/countingup-business-account/id1286828618
Starling Bank vs Countingup Account Fees & Charges
Starling Bank | Countingup | |
Free Business Bank Account | Yes | No |
Free Business Account Term Length | No Limit | NA |
Cheapest Monthly Account Fee | No | £3 |
Most Expensive Monthly Account Fee | No | £18 |
Electronic Payment Cost (in/out) | Free | 30p |
Cash Payments Cost (in/out) | 0.70% | £1 |
Cheques (in/out) | Free | Free |
CHAPS Payments Cost | £20 | No |
SEPA Payments Cost | No | No |
Starling Bank vs Countingup Business Savings Rates
Starling Bank | Countingup | |
Types of Business Savings Accounts | None | None |
Lowest Savings Rate (AER) | NA | NA |
Maximum Savings Rate (AER) | NA | NA |
Minimum Savings Amount | No | NA |
Interest Paid On Foreign Currencies | Yes | Yes |
Starling Bank vs Countingup Account Opening Times
Starling Bank | Countingup | |
Can You Apply Online? | Yes | Yes |
How Long Does Opening An Account Typically Take? | 1 to 5 Working days | 5 minutes |
Do They Check Your Credit? | Yes | No |
Current Account Switch Service | Yes | Yes |
Starling Bank vs Countingup Features & Account Types


Starling Bank | Countingup | |
Business Current Account | Yes | Yes |
Business Savings Account | Yes | Yes |
Business Credit Card | No | No |
Business Overdraft | Yes | No |
Accounts For Startups | Yes | Yes |
Accounts For Charities | Yes | No |
Accounts For Sole Traders | Yes | Yes |
Joint Business Accounts Available | Yes | Yes |
Card Type | Mastercard | Mastercard |
Online Banking | Yes | No |
Mobile Banking | Yes | Yes |
In Person/Branch Banking | Yes | No |
Branch Locations | None, but can use post office locations for some services | None, online only |
Starling Bank vs Countingup Customer Support Options
Starling Bank | Countingup | |
Phone Support Available | Yes | No |
Email Support Available | Yes | Yes |
App Based Support | Yes | Yes |
Web Based Support | Yes | Yes |
In person Customer Support | Yes | No |
Starling Bank vs Countingup Foreign Currency Accounts
Starling Bank | Countingup | |
US Dollar (USD) Bank Accounts | Yes | Yes |
Euro (EUR) Bank Accounts | Yes | Yes |
Other Currencies Available: |
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Other Business Services From Starling Bank and Countingup


Starling Bank | Countingup | |
Business Loans | Yes | No |
Commercial Mortgages | No | No |
Invoice Financing | No | No |
International Payments | Yes | Yes |
Merchant Payment Services | Yes | No |
Card Machines | Yes | No |
Free Accounting Software | No | Yes |
Starling Bank vs Countingup Banking Basics
Starling Bank | Countingup | |
Bank Type | Challenger | Challenger |
FSCS Protection | Yes, up to £85,000 | No |
FCA Number | 730166 | 900010 |
Website | Starling Bank Website | Countingup Website |
Common Comparison Questions
Does Starling Bank or Countingup have better customer reviews?
Starling Bank scores 4.3 out of 5 based 38,869 Trustpilot reviews. Of these reviews 76% are 5-star and 11% are 1-star.
Whereas, Countingup scores 4.4 out of 5 based 2,382 Trustpilot reviews. Of which 81% are 5-star and 9% are 1-star.
Does Starling Bank or Countingup have a better App?
Starling Bank’s iPhone App is rated 4.9 out of 5 based on 477,500 reviews. And it’s Android App is rated 4.5 out of 5 based on 114,000 reviews.
In comparison, Countingup’s iPhone App is rated 4.7 out of 5 based on 2,800 reviews. And it’s Android App is rated 4.5 out of 5 based on 1,300 reviews.
Does Starling Bank or Countingup have better business savings rates?
Starling Bank offers the following types of business savings accounts: None with interest rates ranging from NA to NA. (AER)
In contrast, Countingup offers None accounts with interest rates ranging from NA to NA (AER).
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For other business bank accounts see our guide here.